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Windows 7: BSOD when standby

17 May 2013   #1
Sokol

Windows 7 x64
 
 
BSOD when standby

Hi,
It has been 1,5 months that I started to receive BSOD when the laptop goes to StandBy. I attach the needed info, and I appreciate your help with identifying the problem. Thanks!


My System SpecsSystem Spec
.

17 May 2013   #2
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

OK had a look through the files your provided, and it seems that your BSODs are all being caused by the same driver:

Code:
kd> !irp fffffa800777f160
Irp is active with 4 stacks 2 is current (= 0xfffffa800777f278)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0  0 fffffa800a0a9050 00000000 00000000-00000000    
	      Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
 \Driver\NETwNs64
			Args: 00014400 00000000 00000004 00000002
 [ 16, 2]   0 e1 fffffa8009e528b0 00000000 fffff80003319200-fffffa800c360010 Success Error Cancel pending
	       \Driver\vwifibus	nt!PopSystemIrpCompletion
			Args: 00014400 00000000 00000004 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800c360010    

			Args: 00000000 00000000 00000000 00000000
Driver Reference Table - NETwNs64.sys

looking at the time stamp on the driver we can see that it is very out of date:

Code:
kd> lmvm NETwNs64
start             end                 module name
fffff880`0629a000 fffff880`06b20000   NETwNs64 T (no symbols)           
    Loaded symbol image file: NETwNs64.sys
    Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
    Image name: NETwNs64.sys
    Timestamp:        Wed Aug 03 20:28:26 2011 (4E39E7AA)
    CheckSum:         0083C028
    ImageSize:        00886000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please update the driver from here: https://downloadcenter.intel.com/Default.aspx
My System SpecsSystem Spec
17 May 2013   #3
Sokol

Windows 7 x64
 
 

Dsprague, thank you so much for the fast reply!!! I will follow your advice.
My System SpecsSystem Spec
.


17 May 2013   #4
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Glad I could help.
My System SpecsSystem Spec
23 May 2013   #5
Sokol

Windows 7 x64
 
 

Hi! Unfortunately, I still continue to get the same problem... I attach the new file with dumps...
My System SpecsSystem Spec
24 May 2013   #6
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Hold tight while I see if I can get other eyes on this, its the same problem as before, and it may be pointing to a hard ware problem, but I would like another opinion before jumping to any conclusions.
My System SpecsSystem Spec
24 May 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi sokol, can you disable hibernation, at least as a test?
Hibernate - Enable or Disable

I know it will put a pressure on the battery, still, ..... it is needed to see if it crashing during hibernation only or not.
My System SpecsSystem Spec
24 May 2013   #8
Sokol

Windows 7 x64
 
 

Hi Arc. I disabled hibernate, tried "Sleep" - worked no problem, no crash. However, I am doing it from home now, and most of the crashing happens after I do the full day at work (connected via WiFi) and try to "Sleep" after that. May I come back with the updated status Monday evening?
Thanks for your support!
My System SpecsSystem Spec
24 May 2013   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

No problem
Take time as much as you need to observe the situation, but if it cause anything bad in the mean time, inform us
My System SpecsSystem Spec
27 May 2013   #10
Sokol

Windows 7 x64
 
 

Hi guys, after full day at work - another BSOD when trying to Sleep (please, see attached)...
My System SpecsSystem Spec
Reply

 BSOD when standby




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