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Windows 7: Driver causing BSOD while running Labview need help debugging


17 May 2013   #1

Windows 7 Professional x64
 
 
Driver causing BSOD while running Labview need help debugging

BSOD running Labview for long periods of time. The error seems to be tied to a USB driver error. I am unable to determine what driver is causing it. I will post the dump.dmp files.
Pretty much need help in debugging the crashes.

The devices being used are an LDT-5940C, Coherent PowerMAX USB PS19, and NI DAQmx 6341.

Thanks for any help.

My System SpecsSystem Spec
.

18 May 2013   #2

Windows 7 ultimate x64
 
 

Could you use this tool to post all the files here..

Yes all the BSOD's does point to usbser.sys.... but based on the hardware that you have mentioned here.... alll are usb based..

So please upload all the files i will have a look
My System SpecsSystem Spec
18 May 2013   #3

Windows 7 Professional x64
 
 
All files using the SF Diagnostics tool

Centaur78 ,

I have attached the files that the GRAB ALL button copied.
My System SpecsSystem Spec
.


18 May 2013   #4

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by squiggy View Post
BSOD running Labview for long periods of time. The error seems to be tied to a USB driver error. I am unable to determine what driver is causing it. I will post the dump.dmp files.
Pretty much need help in debugging the crashes.

The devices being used are an LDT-5940C, Coherent PowerMAX USB PS19, and NI DAQmx 6341.

Thanks for any help.
You may get better assistance by posting this at;

BSOD Help and Support - Windows 7 Help Forums

HTH
My System SpecsSystem Spec
18 May 2013   #5

Windows 7 ultimate x64
 
 

It looks like the driver for NI DAQ is causing this usbser.sys to wait for task completion.. are you using the latest drivers for the NI DAQ modem or communication ??
My System SpecsSystem Spec
18 May 2013   #6

Windows 7 Professional x64
 
 

Thanks,

I did download the NI DAQmx drivers not too long ago I will re-download the drivers and install them again to see if this solves the issue.
My System SpecsSystem Spec
20 May 2013   #7

Windows 7 ultimate x64
 
 

Any update or feedback
My System SpecsSystem Spec
20 May 2013   #8

Windows 7 Professional x64
 
 

I ran the VI for two 24 hour periods with success. And then I restarted the computer and did a 12 hour runtime with the program it crashed about 6 hours in.
I am upgrading to the new VISA for labview, and repairing the DAQmx driver. After this I will run for another 12 hour run and see if it crashes like it did the last 12 hour run.

I can upload the new crash files but I it looks like the system crashed for the same reasons it crashed previously.
My System SpecsSystem Spec
20 May 2013   #9

Windows 7 Professional x64
 
 

Actually after reviewing the data the crash for the 12 hour run was 87 minutes in.

I have attached the crash files.
My System SpecsSystem Spec
20 May 2013   #10

Windows 7 ultimate x64
 
 

Alright

I will wait for your feedback...

Just on the sidenote.... Not sure if this is relevent.. but if you running the 32bit drivers for NI DAQ... the issue is still not resolved in 2012 SP1.... Look here for more info and workaround

Attachment 268801

But its worth a try update Labview and the NI DAQ drivers for 64 bit and testing again...

If the issue is resolved do mark the thread as closed and REP those helped...
My System SpecsSystem Spec
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 Driver causing BSOD while running Labview need help debugging




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