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Windows 7: Random BSOD on newly upgraded computer


18 May 2013   #1

Windows 7 Home Premium 64bit
 
 
Random BSOD on newly upgraded computer

So i've gotten these weird random bsod's sometimes after i upgraded my computer with a new motherboard, new cpu, new ram and a brand new install of windows. I've only had them right after i've turned on my computer or right after i've had my computer in sleep mode. Usually right after opening skype and mozilla firefox which is one of the first things i do when i fire up my computer. I didnt have a single one yesterday though, and i used my computer for hours, just gaming and doing regular stuff like music and such, no problems at all. But when i turned it on this morning, i got one.
This is really all i can say for now, i'm not doing anything special when i get them, they just kinda come out of nowhere. Hope i can find some help here. I've used the diagnostic tool and included the rar file.

Thanks in advance.

My System SpecsSystem Spec
.

18 May 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

Your logs are pointing to your Ati Video drivers:

Code:
 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000007E, {ffffffffc0000005, fffff8800575fe35, fffff880027ab238, fffff880027aaa90}
Probably caused by : atikmdag.sys ( atikmdag+10ce35 )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
The SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M bug check has a value of 0x1000007E. This indicates that a system thread generated an exception which the error handler did not catch.

Code:
Driver: atikmdag
Dated: Fri Mar 29 02:27:04 2013 (5154FBF8)
Refers to: ATI Video driver
See if an update is available:

Support & Drivers
(only install the Display Driver)

Remove Avast from your system and as an alternative:

Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability
compared to other antiviruses/internet security software.

Microsoft Security Essentials - Microsoft Windows
Note   Note
Once downloaded, update and run a full system scan


Cheers

Dave
My System SpecsSystem Spec
18 May 2013   #3

Windows 7 Home Premium 64bit
 
 

Thank you for your answer! I have done everything you adviced me to and i will get back with results after a couple of days.

Just a quick question, you said the system thread generated an exception which the error couldnt handle, could the cause be that i yesterday plugged a second monitor in my computer without restarting or doing it while it was turned off? That it maybe needed to restart to make this exception? Just a thought.

Anyhow, thanks for all your help.
My System SpecsSystem Spec
.


18 May 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

No Problem, I think its more likely that your GPU was under extreme load and/or crashed and caused the exception.

There is a hotfix you may try which addresses this particular BSOD issue with GPU's
(Stop 0x0000007E SYSTEM_THREAD_EXCEPTION_NOT_HANDLED):

Microsoft Support

Please Create a System Restore Point before you begin and adhere to the installation instructions

cheers

Dave
My System SpecsSystem Spec
19 May 2013   #5

Windows 7 Home Premium 64bit
 
 

So i did actually manage to find the cause. About 10 minutes after i did what you told me, i got another bsod. This time i noted the..topic? Headline? of the bsod and googled it. Found alot of useful links and most of them came to the conclusion that it was caused by some bad ram sticks. I've actually experienced bad ram sticks myself before, so i thought i'd run memtest86+, and i got a TON of errors. No wonder i got bsod's. Anyways, luckily i had a few spare ram sticks from my old computer and switched the new ones out with those. Now my computer is running better than ever and i have had no problems at all! Thanks once again for all your help!
My System SpecsSystem Spec
19 May 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

I would still update the graphics driver as this was showing as an issue.

Glad you got it sorted and Thanks for the feedback.
Can you mark this solved.

Cheers

Dave
My System SpecsSystem Spec
19 May 2013   #7

Windows 7 Home Premium 64bit
 
 

Yeah, i tried updating the drivers, but there were no updates available. I will mark is as solved, thanks!
My System SpecsSystem Spec
19 May 2013   #8

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

No problem, glad to help
My System SpecsSystem Spec
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