Random BSODs, BCCode 7a


  1. Posts : 19
    Windows 7 Professional x64
       #1

    Random BSODs, BCCode 7a


    This one is stumping me. It seems as when the has been running for 15-20 minutes I get these crashes. The first BSOD I encountered was the IRQL Not Less Or Equal. After running memtest (or rather not able to complete it) I replaced the RAM. The computer doesn't crash as often now.

    The things I have noticed that it crashes on is running Malwarebytes, running Windows Update, and randomly throughout working on this laptop.

    Any suggestions? I'm thinking it's either driver related or a faulty HDD.

    Here is more about the one of the errors:

    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 7a
    BCP1: FFFFF6FB80000000
    BCP2: FFFFFFFFC000000E
    BCP3: 000000007EB88880
    BCP4: FFFFF7000000000B
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1


    Computer Specs are:
    HP Pavilion G7
    64-bit Windows 7
    4 GB RAM
    AMD Phenom(tm) II P650 Dual-Core Processor 2.60 GHz
    Last edited by Edwards0022; 18 May 2013 at 10:24. Reason: Adding dump files
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    First upload your MSINFO32.nfo file.

    1. Click on the start button
    2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
    3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
    4. Give the time for processing, it will save a .nfo file on your desktop.
    5. Zip it, and upload it following the instruction.

    Then scan the system for possible virus infection with the following programs.


    And finally test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight.

    Let us know the results.
    ______________________________________________________________________________________
    BSOD ANALYSIS:
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KERNEL_DATA_INPAGE_ERROR (7a)
    The requested page of kernel data could not be read in.  Typically caused by
    a bad block in the paging file or disk controller error. Also see
    KERNEL_STACK_INPAGE_ERROR.
    If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
    it means the disk subsystem has experienced a failure.
    If the error status is 0xC000009A, then it means the request failed because
    a filesystem failed to make forward progress.
    Arguments:
    Arg1: fffff6fc00018a10, lock type that was held (value 1,2,3, or PTE address)
    Arg2: ffffffffc000000e, error status (normally i/o status code)
    Arg3: 00000000ca60f860, current process (virtual address for lock type 3, or PTE)
    Arg4: fffff800031428b0, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    
    Debugging Details:
    ------------------
    
    
    ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.
    
    DISK_HARDWARE_ERROR: There was error with disk hardware
    
    BUGCHECK_STR:  0x7a_c000000e
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    
    PROCESS_NAME:  svchost.exe
    
    CURRENT_IRQL:  0
    
    TRAP_FRAME:  fffff88002ac5210 -- (.trap 0xfffff88002ac5210)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff88002ac5bb0 rbx=0000000000000000 rcx=fffff88002ac5b78
    rdx=fffff88002ac53e0 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800031428b0 rsp=fffff88002ac53a8 rbp=fffff88002ac58e0
     r8=0000000000000001  r9=0000000000000000 r10=fffff88002ac53e0
    r11=fffff88002ac53a0 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    nt!KdIsThisAKdTrap:
    fffff800`031428b0 65003d0022004d  add     byte ptr gs:[fffff800`50144ab7],bh gs:fffff800`50144ab7=??
    Resetting default scope
    
    EXCEPTION_RECORD:  fffff88002ac5b78 -- (.exr 0xfffff88002ac5b78)
    ExceptionAddress: 000007fefbc67ac2
       ExceptionCode: c0000006 (In-page I/O error)
      ExceptionFlags: 00000000
    NumberParameters: 3
       Parameter[0]: 0000000000000000
       Parameter[1]: 000007fefbcb6628
       Parameter[2]: 00000000c000000e
    Inpage operation failed at 000007fefbcb6628, due to I/O error 00000000c000000e
    
    LAST_CONTROL_TRANSFER:  from fffff80002d32ec8 to fffff80002cbf5c0
    
    STACK_TEXT:  
    fffff880`02ac4ef8 fffff800`02d32ec8 : 00000000`0000007a fffff6fc`00018a10 ffffffff`c000000e 00000000`ca60f860 : nt!KeBugCheckEx
    fffff880`02ac4f00 fffff800`02cb13eb : fffffa80`0994b470 fffff880`02ac5070 fffff800`02e4b440 fffff880`009e8180 : nt! ?? ::FNODOBFM::`string'+0x3420e
    fffff880`02ac4fe0 fffff800`02cda334 : 00000000`00000000 00000000`00000008 ffffffff`ffffffff fffff800`02ce4b92 : nt!MiIssueHardFault+0x28b
    fffff880`02ac50b0 fffff800`02cbd6ae : 00000000`00000008 fffff880`02ac5b78 fffffa80`073b5e00 fffff800`031510ce : nt!MmAccessFault+0x11c4
    fffff880`02ac5210 fffff800`031428b0 : fffff800`02cf94be fffff880`02ac5b78 fffff880`02ac5c20 fffff880`02ac5c20 : nt!KiPageFault+0x16e
    fffff880`02ac53a8 fffff800`02cf94be : fffff880`02ac5b78 fffff880`02ac5c20 fffff880`02ac5c20 00000000`00008006 : nt!KdIsThisAKdTrap
    fffff880`02ac53b0 fffff800`02cbec02 : fffff880`02ac5b78 00000000`00000000 fffff880`02ac5c20 00000000`00000000 : nt!KiDispatchException+0x2be
    fffff880`02ac5a40 fffff800`02cbd77a : 00000000`00000000 00000000`00000000 00000000`00000001 00000000`0000038f : nt!KiExceptionDispatch+0xc2
    fffff880`02ac5c20 000007fe`fbc67ac2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
    00000000`0021fa30 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x000007fe`fbc67ac2
    
    
    STACK_COMMAND:  kb
    
    CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
        fffff80003142000-fffff8000314201e  31 bytes - nt! ?? ::LBKOJDO::`string'+8
        [ 90 90 90 90 90 90 90 90:67 00 75 00 61 00 67 00 ]
        fffff80003142020-fffff80003142028  9 bytes - nt!KdpTrap+10 (+0x20)
        [ 80 49 8b d9 0f 84 d6 04:69 00 6c 00 64 00 54 00 ]
        fffff8000314202a-fffff80003142094  107 bytes - nt!KdpTrap+1a (+0x0a)
        [ 8a 44 24 78 88 44 24 28:70 00 65 00 3d 00 22 00 ]
        fffff80003142096 - nt!KdpPrint+36 (+0x6c)
        [ 00:53 ]
        fffff80003142098-fffff8000314209d  6 bytes - nt!KdpPrint+38 (+0x02)
        [ 41 3b c8 72 0a b8:63 00 6f 00 70 00 ]
        fffff800031420a0 - nt!KdpPrint+40 (+0x08)
        [ 00:3d ]
        fffff800031420a2-fffff800031420a4  3 bytes - nt!KdpPrint+42 (+0x02)
        [ ba 03 00:22 00 6e ]
        fffff800031420a6-fffff800031420d8  51 bytes - nt!KdpPrint+46 (+0x04)
        [ 00 33 ff 48 8b 75 68 40:6f 00 6e 00 53 00 78 00 ]
        fffff800031420da - nt!KdpPrint+7a (+0x34)
        [ 00:6e ]
        fffff800031420dc - nt!KdpPrint+7c (+0x02)
        [ ba:61 ]
        fffff800031420de - nt!KdpPrint+7e (+0x02)
        [ 02:6d ]
        fffff800031420e0-fffff8000314212c  77 bytes - nt!KdpPrint+80 (+0x02)
        [ 00 66 44 3b d2 76 03 44:65 00 3d 00 22 00 4d 00 ]
        fffff8000314212e-fffff80003142138  11 bytes - nt!KdpPrint+ce (+0x4e)
        [ 4d 8b d9 4c 89 4d 40 eb:74 00 69 00 6e 00 67 00 ]
        fffff8000314213a-fffff8000314214e  21 bytes - nt!KdpPrint+da (+0x0c)
        [ 00 c0 eb 50 4c 89 5d 08:73 00 74 00 65 00 6d 00 ]
        fffff80003142150-fffff80003142164  21 bytes - nt!KdpPrint+f0 (+0x16)
        [ 40 38 3d 7a da d7 ff 75:74 00 69 00 6e 00 67 00 ]
        fffff80003142166-fffff8000314216a  5 bytes - nt!KdpPrint+106 (+0x16)
        [ 8a d8 48 8d 4d:73 00 2e 00 52 ]
        fffff8000314216c-fffff8000314216e  3 bytes - nt!KdpPrint+10c (+0x06)
        [ e8 bf 27:65 00 73 ]
        fffff80003142170-fffff80003142178  9 bytes - nt!KdpPrint+110 (+0x04)
        [ 00 f6 d8 1b ff 81 e7 03:6f 00 75 00 72 00 63 00 ]
        fffff8000314217a-fffff80003142180  7 bytes - nt!KdpPrint+11a (+0x0a)
        [ 80 8a cb e8 0e 14 00:73 00 22 00 20 00 76 ]
        fffff80003142182-fffff80003142186  5 bytes - nt!KdpPrint+122 (+0x08)
        [ eb 05 bf 9d 00:65 00 72 00 73 ]
        fffff80003142188-fffff800031421da  83 bytes - nt!KdpPrint+128 (+0x06)
        [ c0 c6 06 01 8b c7 48 8b:69 00 6f 00 6e 00 3d 00 ]
        fffff800031421dc-fffff80003142264  137 bytes - nt!KdpCopyMemoryChunks+1c (+0x54)
        [ 00 45 85 c9 45 8b e1 44:3d 00 22 00 61 00 6d 00 ]
        fffff80003142266-fffff80003142286  33 bytes - nt!KdpCopyMemoryChunks+a6 (+0x8a)
        [ 00 c0 48 83 c4 20 41 5d:36 00 61 00 64 00 33 00 ]
        fffff80003142288-fffff800031422a6  31 bytes - nt! ?? ::DFIOBLLK::`string'+8 (+0x22)
        [ 90 90 90 90 90 90 90 90:6e 00 53 00 63 00 6f 00 ]
        fffff800031422a8-fffff800031422c4  29 bytes - nt! ?? ::DFIOBLLK::`string'+8 (+0x20)
        [ 90 90 90 90 90 90 90 90:3e 00 3c 00 61 00 73 00 ]
        fffff800031422c6-fffff800031422e6  33 bytes - nt! ?? ::DFIOBLLK::`string'+6 (+0x1e)
        [ 90 90 90 90 90 90 90 90:69 00 74 00 79 00 20 00 ]
        fffff800031422e8-fffff80003142303  28 bytes - nt! ?? ::DFIOBLLK::`string'+8 (+0x22)
        [ 90 90 90 90 90 90 90 90:66 00 74 00 2d 00 57 00 ]
        fffff80003142305-fffff80003142328  36 bytes - nt! ?? ::DFIOBLLK::`string'+5 (+0x1d)
        [ 62 75 67 20 77 6f 72 6b:00 6e 00 74 00 61 00 6c ]
        fffff8000314232a-fffff80003142330  7 bytes - nt! ?? ::DFIOBLLK::`string'+2a (+0x25)
        [ 90 90 90 90 90 90 5c:53 00 79 00 73 00 74 ]
        fffff80003142332 - nt! ?? ::DFIOBLLK::`string'+2 (+0x08)
        [ 4b:65 ]
        fffff80003142334 - nt! ?? ::DFIOBLLK::`string'+4 (+0x02)
        [ 65:6d ]
        fffff80003142336 - nt! ?? ::DFIOBLLK::`string'+6 (+0x02)
        [ 72:2d ]
        fffff80003142338 - nt! ?? ::DFIOBLLK::`string'+8 (+0x02)
        [ 6e:47 ]
        fffff8000314233a - nt! ?? ::DFIOBLLK::`string'+a (+0x02)
        [ 65:61 ]
        fffff8000314233c - nt! ?? ::DFIOBLLK::`string'+c (+0x02)
        [ 6c:6d ]
        fffff8000314233e - nt! ?? ::DFIOBLLK::`string'+e (+0x02)
        [ 4f:65 ]
        fffff80003142340 - nt! ?? ::DFIOBLLK::`string'+10 (+0x02)
        [ 62:52 ]
        fffff80003142342 - nt! ?? ::DFIOBLLK::`string'+12 (+0x02)
        [ 6a:61 ]
        fffff80003142344 - nt! ?? ::DFIOBLLK::`string'+14 (+0x02)
        [ 65:74 ]
        fffff80003142346 - nt! ?? ::DFIOBLLK::`string'+16 (+0x02)
        [ 63:69 ]
        fffff80003142348 - nt! ?? ::DFIOBLLK::`string'+18 (+0x02)
        [ 74:6e ]
        fffff8000314234a - nt! ?? ::DFIOBLLK::`string'+1a (+0x02)
        [ 73:67 ]
        fffff8000314234c - nt! ?? ::DFIOBLLK::`string'+1c (+0x02)
        [ 5c:73 ]
        fffff80003142350 - nt! ?? ::DFIOBLLK::`string'+20 (+0x04)
        [ 65:79 ]
        fffff80003142354 - nt! ?? ::DFIOBLLK::`string'+24 (+0x04)
        [ 73:74 ]
        fffff80003142356 - nt! ?? ::DFIOBLLK::`string'+26 (+0x02)
        [ 69:65 ]
        fffff80003142358 - nt! ?? ::DFIOBLLK::`string'+28 (+0x02)
        [ 6f:6d ]
        fffff8000314235a - nt! ?? ::DFIOBLLK::`string'+2a (+0x02)
        [ 6e:73 ]
        fffff8000314235c - nt! ?? ::DFIOBLLK::`string'+2c (+0x02)
        [ 25:2e ]
        fffff8000314235e - nt! ?? ::DFIOBLLK::`string'+2e (+0x02)
        [ 64:52 ]
    WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view  entire output.
    3933 errors : !nt (fffff80003142000-fffff80003142fff)
    
    MODULE_NAME: memory_corruption
    
    IMAGE_NAME:  memory_corruption
    
    FOLLOWUP_NAME:  memory_corruption
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MEMORY_CORRUPTOR:  LARGE_4096
    
    FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_LARGE_4096
    
    BUCKET_ID:  X64_MEMORY_CORRUPTION_LARGE_4096
    
    Followup: memory_corruption
    ---------
      My Computer


  3. Posts : 19
    Windows 7 Professional x64
    Thread Starter
       #3

    Here is the MSINFO file. I'm going to run the anti-virus after I post this followed by another Memtest.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    I asked for MSINFO to search for something, that's .....

    Broadcom 4313 802.11b/g/n driver .... that's old.
    Code:
    fffff880`040ec000 fffff880`043dc000   bcmwl664   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\bcmwl664.sys
        Image name: bcmwl664.sys
        Timestamp:        Thu Sep 02 05:44:13 2010 (4C7EEC55)
        CheckSum:         002FA15E
        ImageSize:        002F0000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Search in Downloads | Broadcom first, and then in HP's site.

    The Name Realtek PCIe FE Family Controller network driver is old, too.
    Code:
    fffff880`04000000 fffff880`0406a000   Rt64win7   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
        Image name: Rt64win7.sys
        Timestamp:        Wed Jan 26 19:04:03 2011 (4D4022CB)
        CheckSum:         0006AFBB
        ImageSize:        0006A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it from Realtek.
      My Computer


  5. Posts : 19
    Windows 7 Professional x64
    Thread Starter
       #5

    I have updated the drivers successfully and TDSSKiller found one definition that has been removed. I'm going to try and recreate the BSOD to see if the error still persists. I will post back in a few hours or sooner if I get an error.

    Thanks for the help.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Best of luck :)
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 22:47.
Find Us