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Windows 7: Random BSODs, BCCode 7a

18 May 2013   #1

Windows 7 Professional x64
 
 
Random BSODs, BCCode 7a

This one is stumping me. It seems as when the has been running for 15-20 minutes I get these crashes. The first BSOD I encountered was the IRQL Not Less Or Equal. After running memtest (or rather not able to complete it) I replaced the RAM. The computer doesn't crash as often now.

The things I have noticed that it crashes on is running Malwarebytes, running Windows Update, and randomly throughout working on this laptop.

Any suggestions? I'm thinking it's either driver related or a faulty HDD.

Here is more about the one of the errors:

Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7a
BCP1: FFFFF6FB80000000
BCP2: FFFFFFFFC000000E
BCP3: 000000007EB88880
BCP4: FFFFF7000000000B
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1


Computer Specs are:
HP Pavilion G7
64-bit Windows 7
4 GB RAM
AMD Phenom(tm) II P650 Dual-Core Processor 2.60 GHz


My System SpecsSystem Spec
.

18 May 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

First upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
Then scan the system for possible virus infection with the following programs.
And finally test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Let us know the results.
______________________________________________________________________________________
BSOD ANALYSIS:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc00018a10, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 00000000ca60f860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff800031428b0, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c000000e

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  CODE_CORRUPTION

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff88002ac5210 -- (.trap 0xfffff88002ac5210)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff88002ac5bb0 rbx=0000000000000000 rcx=fffff88002ac5b78
rdx=fffff88002ac53e0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800031428b0 rsp=fffff88002ac53a8 rbp=fffff88002ac58e0
 r8=0000000000000001  r9=0000000000000000 r10=fffff88002ac53e0
r11=fffff88002ac53a0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
nt!KdIsThisAKdTrap:
fffff800`031428b0 65003d0022004d  add     byte ptr gs:[fffff800`50144ab7],bh gs:fffff800`50144ab7=??
Resetting default scope

EXCEPTION_RECORD:  fffff88002ac5b78 -- (.exr 0xfffff88002ac5b78)
ExceptionAddress: 000007fefbc67ac2
   ExceptionCode: c0000006 (In-page I/O error)
  ExceptionFlags: 00000000
NumberParameters: 3
   Parameter[0]: 0000000000000000
   Parameter[1]: 000007fefbcb6628
   Parameter[2]: 00000000c000000e
Inpage operation failed at 000007fefbcb6628, due to I/O error 00000000c000000e

LAST_CONTROL_TRANSFER:  from fffff80002d32ec8 to fffff80002cbf5c0

STACK_TEXT:  
fffff880`02ac4ef8 fffff800`02d32ec8 : 00000000`0000007a fffff6fc`00018a10 ffffffff`c000000e 00000000`ca60f860 : nt!KeBugCheckEx
fffff880`02ac4f00 fffff800`02cb13eb : fffffa80`0994b470 fffff880`02ac5070 fffff800`02e4b440 fffff880`009e8180 : nt! ?? ::FNODOBFM::`string'+0x3420e
fffff880`02ac4fe0 fffff800`02cda334 : 00000000`00000000 00000000`00000008 ffffffff`ffffffff fffff800`02ce4b92 : nt!MiIssueHardFault+0x28b
fffff880`02ac50b0 fffff800`02cbd6ae : 00000000`00000008 fffff880`02ac5b78 fffffa80`073b5e00 fffff800`031510ce : nt!MmAccessFault+0x11c4
fffff880`02ac5210 fffff800`031428b0 : fffff800`02cf94be fffff880`02ac5b78 fffff880`02ac5c20 fffff880`02ac5c20 : nt!KiPageFault+0x16e
fffff880`02ac53a8 fffff800`02cf94be : fffff880`02ac5b78 fffff880`02ac5c20 fffff880`02ac5c20 00000000`00008006 : nt!KdIsThisAKdTrap
fffff880`02ac53b0 fffff800`02cbec02 : fffff880`02ac5b78 00000000`00000000 fffff880`02ac5c20 00000000`00000000 : nt!KiDispatchException+0x2be
fffff880`02ac5a40 fffff800`02cbd77a : 00000000`00000000 00000000`00000000 00000000`00000001 00000000`0000038f : nt!KiExceptionDispatch+0xc2
fffff880`02ac5c20 000007fe`fbc67ac2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`0021fa30 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x000007fe`fbc67ac2


STACK_COMMAND:  kb

CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
    fffff80003142000-fffff8000314201e  31 bytes - nt! ?? ::LBKOJDO::`string'+8
    [ 90 90 90 90 90 90 90 90:67 00 75 00 61 00 67 00 ]
    fffff80003142020-fffff80003142028  9 bytes - nt!KdpTrap+10 (+0x20)
    [ 80 49 8b d9 0f 84 d6 04:69 00 6c 00 64 00 54 00 ]
    fffff8000314202a-fffff80003142094  107 bytes - nt!KdpTrap+1a (+0x0a)
    [ 8a 44 24 78 88 44 24 28:70 00 65 00 3d 00 22 00 ]
    fffff80003142096 - nt!KdpPrint+36 (+0x6c)
    [ 00:53 ]
    fffff80003142098-fffff8000314209d  6 bytes - nt!KdpPrint+38 (+0x02)
    [ 41 3b c8 72 0a b8:63 00 6f 00 70 00 ]
    fffff800031420a0 - nt!KdpPrint+40 (+0x08)
    [ 00:3d ]
    fffff800031420a2-fffff800031420a4  3 bytes - nt!KdpPrint+42 (+0x02)
    [ ba 03 00:22 00 6e ]
    fffff800031420a6-fffff800031420d8  51 bytes - nt!KdpPrint+46 (+0x04)
    [ 00 33 ff 48 8b 75 68 40:6f 00 6e 00 53 00 78 00 ]
    fffff800031420da - nt!KdpPrint+7a (+0x34)
    [ 00:6e ]
    fffff800031420dc - nt!KdpPrint+7c (+0x02)
    [ ba:61 ]
    fffff800031420de - nt!KdpPrint+7e (+0x02)
    [ 02:6d ]
    fffff800031420e0-fffff8000314212c  77 bytes - nt!KdpPrint+80 (+0x02)
    [ 00 66 44 3b d2 76 03 44:65 00 3d 00 22 00 4d 00 ]
    fffff8000314212e-fffff80003142138  11 bytes - nt!KdpPrint+ce (+0x4e)
    [ 4d 8b d9 4c 89 4d 40 eb:74 00 69 00 6e 00 67 00 ]
    fffff8000314213a-fffff8000314214e  21 bytes - nt!KdpPrint+da (+0x0c)
    [ 00 c0 eb 50 4c 89 5d 08:73 00 74 00 65 00 6d 00 ]
    fffff80003142150-fffff80003142164  21 bytes - nt!KdpPrint+f0 (+0x16)
    [ 40 38 3d 7a da d7 ff 75:74 00 69 00 6e 00 67 00 ]
    fffff80003142166-fffff8000314216a  5 bytes - nt!KdpPrint+106 (+0x16)
    [ 8a d8 48 8d 4d:73 00 2e 00 52 ]
    fffff8000314216c-fffff8000314216e  3 bytes - nt!KdpPrint+10c (+0x06)
    [ e8 bf 27:65 00 73 ]
    fffff80003142170-fffff80003142178  9 bytes - nt!KdpPrint+110 (+0x04)
    [ 00 f6 d8 1b ff 81 e7 03:6f 00 75 00 72 00 63 00 ]
    fffff8000314217a-fffff80003142180  7 bytes - nt!KdpPrint+11a (+0x0a)
    [ 80 8a cb e8 0e 14 00:73 00 22 00 20 00 76 ]
    fffff80003142182-fffff80003142186  5 bytes - nt!KdpPrint+122 (+0x08)
    [ eb 05 bf 9d 00:65 00 72 00 73 ]
    fffff80003142188-fffff800031421da  83 bytes - nt!KdpPrint+128 (+0x06)
    [ c0 c6 06 01 8b c7 48 8b:69 00 6f 00 6e 00 3d 00 ]
    fffff800031421dc-fffff80003142264  137 bytes - nt!KdpCopyMemoryChunks+1c (+0x54)
    [ 00 45 85 c9 45 8b e1 44:3d 00 22 00 61 00 6d 00 ]
    fffff80003142266-fffff80003142286  33 bytes - nt!KdpCopyMemoryChunks+a6 (+0x8a)
    [ 00 c0 48 83 c4 20 41 5d:36 00 61 00 64 00 33 00 ]
    fffff80003142288-fffff800031422a6  31 bytes - nt! ?? ::DFIOBLLK::`string'+8 (+0x22)
    [ 90 90 90 90 90 90 90 90:6e 00 53 00 63 00 6f 00 ]
    fffff800031422a8-fffff800031422c4  29 bytes - nt! ?? ::DFIOBLLK::`string'+8 (+0x20)
    [ 90 90 90 90 90 90 90 90:3e 00 3c 00 61 00 73 00 ]
    fffff800031422c6-fffff800031422e6  33 bytes - nt! ?? ::DFIOBLLK::`string'+6 (+0x1e)
    [ 90 90 90 90 90 90 90 90:69 00 74 00 79 00 20 00 ]
    fffff800031422e8-fffff80003142303  28 bytes - nt! ?? ::DFIOBLLK::`string'+8 (+0x22)
    [ 90 90 90 90 90 90 90 90:66 00 74 00 2d 00 57 00 ]
    fffff80003142305-fffff80003142328  36 bytes - nt! ?? ::DFIOBLLK::`string'+5 (+0x1d)
    [ 62 75 67 20 77 6f 72 6b:00 6e 00 74 00 61 00 6c ]
    fffff8000314232a-fffff80003142330  7 bytes - nt! ?? ::DFIOBLLK::`string'+2a (+0x25)
    [ 90 90 90 90 90 90 5c:53 00 79 00 73 00 74 ]
    fffff80003142332 - nt! ?? ::DFIOBLLK::`string'+2 (+0x08)
    [ 4b:65 ]
    fffff80003142334 - nt! ?? ::DFIOBLLK::`string'+4 (+0x02)
    [ 65:6d ]
    fffff80003142336 - nt! ?? ::DFIOBLLK::`string'+6 (+0x02)
    [ 72:2d ]
    fffff80003142338 - nt! ?? ::DFIOBLLK::`string'+8 (+0x02)
    [ 6e:47 ]
    fffff8000314233a - nt! ?? ::DFIOBLLK::`string'+a (+0x02)
    [ 65:61 ]
    fffff8000314233c - nt! ?? ::DFIOBLLK::`string'+c (+0x02)
    [ 6c:6d ]
    fffff8000314233e - nt! ?? ::DFIOBLLK::`string'+e (+0x02)
    [ 4f:65 ]
    fffff80003142340 - nt! ?? ::DFIOBLLK::`string'+10 (+0x02)
    [ 62:52 ]
    fffff80003142342 - nt! ?? ::DFIOBLLK::`string'+12 (+0x02)
    [ 6a:61 ]
    fffff80003142344 - nt! ?? ::DFIOBLLK::`string'+14 (+0x02)
    [ 65:74 ]
    fffff80003142346 - nt! ?? ::DFIOBLLK::`string'+16 (+0x02)
    [ 63:69 ]
    fffff80003142348 - nt! ?? ::DFIOBLLK::`string'+18 (+0x02)
    [ 74:6e ]
    fffff8000314234a - nt! ?? ::DFIOBLLK::`string'+1a (+0x02)
    [ 73:67 ]
    fffff8000314234c - nt! ?? ::DFIOBLLK::`string'+1c (+0x02)
    [ 5c:73 ]
    fffff80003142350 - nt! ?? ::DFIOBLLK::`string'+20 (+0x04)
    [ 65:79 ]
    fffff80003142354 - nt! ?? ::DFIOBLLK::`string'+24 (+0x04)
    [ 73:74 ]
    fffff80003142356 - nt! ?? ::DFIOBLLK::`string'+26 (+0x02)
    [ 69:65 ]
    fffff80003142358 - nt! ?? ::DFIOBLLK::`string'+28 (+0x02)
    [ 6f:6d ]
    fffff8000314235a - nt! ?? ::DFIOBLLK::`string'+2a (+0x02)
    [ 6e:73 ]
    fffff8000314235c - nt! ?? ::DFIOBLLK::`string'+2c (+0x02)
    [ 25:2e ]
    fffff8000314235e - nt! ?? ::DFIOBLLK::`string'+2e (+0x02)
    [ 64:52 ]
WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view  entire output.
3933 errors : !nt (fffff80003142000-fffff80003142fff)

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MEMORY_CORRUPTOR:  LARGE_4096

FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_LARGE_4096

BUCKET_ID:  X64_MEMORY_CORRUPTION_LARGE_4096

Followup: memory_corruption
---------
My System SpecsSystem Spec
18 May 2013   #3

Windows 7 Professional x64
 
 

Here is the MSINFO file. I'm going to run the anti-virus after I post this followed by another Memtest.
My System SpecsSystem Spec
.


18 May 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

I asked for MSINFO to search for something, that's .....

Broadcom 4313 802.11b/g/n driver .... that's old.
Code:
fffff880`040ec000 fffff880`043dc000   bcmwl664   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\bcmwl664.sys
    Image name: bcmwl664.sys
    Timestamp:        Thu Sep 02 05:44:13 2010 (4C7EEC55)
    CheckSum:         002FA15E
    ImageSize:        002F0000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Search in Downloads | Broadcom first, and then in HP's site.

The Name Realtek PCIe FE Family Controller network driver is old, too.
Code:
fffff880`04000000 fffff880`0406a000   Rt64win7   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Wed Jan 26 19:04:03 2011 (4D4022CB)
    CheckSum:         0006AFBB
    ImageSize:        0006A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Realtek.
My System SpecsSystem Spec
18 May 2013   #5

Windows 7 Professional x64
 
 

I have updated the drivers successfully and TDSSKiller found one definition that has been removed. I'm going to try and recreate the BSOD to see if the error still persists. I will post back in a few hours or sooner if I get an error.

Thanks for the help.
My System SpecsSystem Spec
19 May 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Best of luck
My System SpecsSystem Spec
Reply

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