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Windows 7: BSOD while using internet, unsure error


18 May 2013   #1

Windows 7 Starter 32-bit
 
 
BSOD while using internet, unsure error

I am getting BSOD while surfing the internet. I don't know what might be causing it as I haven't installed any software recently or made any significant changes to my laptop. I have attached the dump files as I've read on another thread. Could anyone please provide advice on this issue?

My System SpecsSystem Spec
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18 May 2013   #2

Windows 8.1 Pro x64
 
 

Your dumps blame the RapportPG.sys and RapportCerberus32_43926.sys drivers used by software from Trusteer Rapport Security.

You should either upgrade or remove this program.

Your McAfee security software was also involved, it's a known cause of BSODs. Replace it with MSE.
Code:
BugCheck 1000007F, {8, 807ea750, 0, 0}

*** WARNING: Unable to verify timestamp for RapportPG.sys
*** ERROR: Module load completed but symbols could not be loaded for RapportPG.sys
*** WARNING: Unable to verify timestamp for RapportCerberus32_43926.sys
*** ERROR: Module load completed but symbols could not be loaded for RapportCerberus32_43926.sys
Probably caused by : RapportPG.sys ( RapportPG+b1eb )
My System SpecsSystem Spec
18 May 2013   #3

Windows 7 Starter 32-bit
 
 

Thank you for your quick response. I shall uninstall them and monitor for anymore BSOD. Otherwise, I shall mark this post as resolved.
My System SpecsSystem Spec
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 BSOD while using internet, unsure error




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