BSOD irql_not_less_or_equal 0x0A

Jayxio · May 19, 2013

Title says it all.
I've been having a lot of different blue screens but I managed to fix them all except this one.
This is the only blue screen I'm having right now.
I did a Memtest already and removed the bad sticks.
It usually happens at random times like either 10 minutes after I boot up or maybe even 5 hours after.

Arc · May 19, 2013

Your crash dumps are not showing any finite probable cause.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If memtest comes to be free from errors, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Information

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

Warning

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip

If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Let us know the results, with the subsequent crash dumps, if any. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Also upload your MSINFO32.nfo file.

Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.

Jayxio · May 19, 2013

No errors came up in the memtest.
And here's the MSINFO and my crashdump.

Arc · May 19, 2013

That's good that memtest came out free of errors. Enable Driver verifier now. Will check the msinfo comparing with the DV enabled crash dumps.

Jayxio · May 19, 2013

That crash dump was the blue screen I had with the verifier on

Arc · May 20, 2013

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

[URL="http://www.carrona.org/bsodindx.html#0x0000000A"]BugCheck A[/URL], {fffffa7ffffcffe0, 2, 1, fffff80002cf97fe}

Probably caused by : memory_corruption ( nt!MiRemoveAnyPage+13e )

Followup: MachineOwner
---------

According to Carrona.org, STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUALhttp://www.carrona.org/bsodindx.html#top
Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

The BIOS seems to be very old.

Code:

BIOS Version/Date    Phoenix Technologies, LTD 6.00 PG,[COLOR=Red] 1/16/2008[/COLOR]

Try to update it. I am not sure about the nforce boards, those are kinda backdated. But you may search it in http://www.nvidia.com/object/product_nforce_780i_sli_us.html.

Which antivirus do you use? And how many passes you run memtest?

Jayxio · May 20, 2013

I have no idea how to update my bios and I don't have an anti virus.
2 passes.

Arc · May 21, 2013

No antivirus?

That's not safe. I'd suggest you to scan the system for possible virus infection with the following programs.

Then use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Run memtest for at least 8 passes and report back.

Jayxio · May 23, 2013

So I got 8 passes and I tried to do the virus scan but I keep blue screening before it's even half way finished. So I booted up in Safe mode and still blue screened. I'm not sure what hardware is wrong.

Arc · May 24, 2013

What is the result of memtest? Did it BSOD during memtest?

Have you tried Windows Defender Offline? It it resulting BSODs during it?

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Faladu · May 24, 2013

Visit malwarebytes.com and download install and scan that system with it.

No antivirus is Windows PC suicide if connected to the internet.

Looked mobo up and it was pretty sweet back in 2007:

XFX nForce 780i SLI Motherboard Review - Power Consumption and Conclusion - Legit Reviews

I suspect problem with BIOS upgrades is due to what looks like XFXforce getting out of the motherboard making business a while ago and being that old, way out of any life cycle requirement of support.

Here is the drivers suite from Nvidia though:

NVIDIA DRIVERS 15.58WHQL

If willing to pay, this outfit handles BIOS updating:

http://biosagentplus.com/

I'd at least install it's scanner to see if one is available.

Jayxio · May 24, 2013

So I got an antivirus and did a full scan and no viruses.
For some reason the uninstaller for that Driver won't work, something about it being a 32-bit uninstaller.
I have no idea how to manually uninstall all these drivers for that motherboard driver.

Faladu · May 24, 2013

Get this and run the registry piece:

CCleaner - Standard

CCleaner above in it's Tools, first item is Uninstall, I would look there for anything related to chipset drivers and uninstall.
[such as nforce]

If nothing, I'd go ahead and try installing that 15.xx suite any way.

Jayxio · May 24, 2013

So I did that and couldn't find anything chipset related in the list.
And the driver won't let me install it until I uninstall the previous version.

BSOD irql_not_less_or_equal 0x0A

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