BSOD ntoskrnl.exe and NTFS.sys

Page 1 of 4 123 ... LastLast

  1. Posts : 27
    Windows 7 Ultimate x64
       #1

    BSOD ntoskrnl.exe and NTFS.sys


    I recently formatted and did a full clean install of Windows 7 because of BSOD trouble, and now it is back to haunt me. For that reason, I think it is a hardware issue. I attached the 7 forum diagnostic tool report. Please help
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Do some Disc checks.

    1. Check for firmware updates for your CORSAIR CMFSSD-256GBG2D SSD
    2. Re-seat the sata and power.
    3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
    4. Seatool for dos: SeaTools | Seagate download
      Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
      ( 3 and 4 are for the HDD only)
    5. Post a screenshot of your discs using CrystalDiskInfo - Software - Crystal Dew World

    Update the Renesas USB drivers and firmware from RENESAS/NEC Drivers & Firmwares . Those appear to be old.
    Code:
    fffff880`05902000 fffff880`0591b000   nusb3hub   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\nusb3hub.sys
        Image name: nusb3hub.sys
        Timestamp:        Thu Feb 10 11:22:32 2011 (4D537D20)
        CheckSum:         000192B8
        ImageSize:        00019000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Let us know the results.
    ______________________________________________________________________________
    BSOD ANALYSIS:
    Code:
    BugCheck 1A, {41790, fffffa800455b530, ffff, 0}
    
    Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+3c8 )
    
    Followup: MachineOwner
    --------------------------------------------------------------------------------------
    BugCheck 24, {1904fb, fffff880088397f8, fffff88008839050, fffff80002ae6c91}
    
    Probably caused by : memory_corruption ( nt!MmMapViewInSystemCache+71 )
    
    Followup: MachineOwner
    ---------------------------------------------------------------------------------------
    BugCheck A, {fffffa802d0b6010, 2, 1, fffff80002b80ca6}
    
    Probably caused by : memory_corruption ( nt!MiReleaseConfirmedPageFileSpace+86 )
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 27
    Windows 7 Ultimate x64
    Thread Starter
       #3

    so i downloaded the corsair SSD toolbox program. it says my firmware version is VBM19C1Q. i have no idea what that means, but it says there is no firmware update information available or something to that extent.
      My Computer


  4. Posts : 27
    Windows 7 Ultimate x64
    Thread Starter
       #4

    here is the log from my chk dsk:

    Checking file system on C: The type of the file system is NTFS. Volume label is OS. A disk check has been scheduled. Windows will now check the disk.
    CHKDSK is verifying files (stage 1 of 5)... 169728 file records processed. File verification completed. 390 large file records processed. 0 bad file records processed. 2 EA records processed. 44 reparse records processed.
    CHKDSK is verifying indexes (stage 2 of 5)... 227558 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered.
    CHKDSK is verifying security descriptors (stage 3 of 5)... 169728 file SDs/SIDs processed. Cleaning up 307 unused index entries from index $SII of file 0x9. Cleaning up 307 unused index entries from index $SDH of file 0x9. Cleaning up 307 unused security descriptors. Security descriptor verification completed. 28916 data files processed. CHKDSK is verifying Usn Journal... 35478608 USN bytes processed. Usn Journal verification completed.
    CHKDSK is verifying file data (stage 4 of 5)... 169712 files processed. File data verification completed.
    CHKDSK is verifying free space (stage 5 of 5)... 44977009 free clusters processed. Free space verification is complete. CHKDSK discovered free space marked as allocated in the master file table (MFT) bitmap. CHKDSK discovered free space marked as allocated in the volume bitmap. Windows has made corrections to the file system. 240291467 KB total disk space. 59999308 KB in 139398 files. 105384 KB in 28917 indexes. 0 KB in bad sectors. 278735 KB in use by the system. 65536 KB occupied by the log file. 179908040 KB available on disk. 4096 bytes in each allocation unit. 60072866 total allocation units on disk. 44977010 allocation units available on disk. Internal Info: 00 97 02 00 86 91 02 00 e2 19 05 00 00 00 00 00 ................ c5 00 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 ....,........... 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ Windows has finished checking your disk. Please wait while your computer restarts.
      My Computer


  5. Posts : 27
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Arc said:
    Update the Renesas USB drivers and firmware from RENESAS/NEC Drivers & Firmwares . Those appear to be old.
    Code:
    fffff880`05902000 fffff880`0591b000   nusb3hub   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\nusb3hub.sys
        Image name: nusb3hub.sys
        Timestamp:        Thu Feb 10 11:22:32 2011 (4D537D20)
        CheckSum:         000192B8
        ImageSize:        00019000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Let us know the results.
    ---------[/code]
    how do i know if i have the xxx200/200a or the xxx201/202 type controllers?
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    ncsweeney said:

    how do i know if i have the xxx200/200a or the xxx201/202 type controllers?
    If you dont have the idea, check for manufacturer's specification.
      My Computer


  7. Posts : 2,014
    Windows 7 Professional 64bit
       #7

    As it is a PC, you can look manually for the "PCI-e add-on controller" and you
    should see a label on it stating the Version number. PUXXXXXXXX
    Google that number and it sould tell you the driver needed...but:

    After searching the Renesas PNP Device ID:

    Reference:
    PCI Vendor and Device Lists

    USB device ID: PCI\VEN_1033&DEV_0194&SUBSYS
    Driver: nusb3hub.sys Thu Feb 10 05:52:32 2011
    Driver: nusb3xhc.sys Thu Feb 10 05:52:33 2011

    0x0194 Chip Number: NEC USB 3.0 Driver
    Chip Description: Renesas Electronics USB 3.0 Host Controller

    Then this should be the driver you need:

    http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19880&lang=eng&wapkw=(USB3_allOS_2.1.19.0_PV.exe)

    Hope this helps

    cheers

    Dave
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    Wonderful analysis Dave
      My Computer


  9. Posts : 2,014
    Windows 7 Professional 64bit
       #9

    Glad to help Archie :)

    If that driver is not correct there is a OEM one avaiable here:

    http://uk.msi.com/product/mb/990FXA-GD80.html#/?div=Driver&os=Win7%2064
      My Computer


  10. Posts : 27
    Windows 7 Ultimate x64
    Thread Starter
       #10

    ok, so i have updated the audio and ethernet drivers form the MSI website, and the USB driver from the intel site. we shall see how this goes. anything else i should do in the mean time?
      My Computer


 
Page 1 of 4 123 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 08:49.
Find Us