Software- or Configuration-related Crashes

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  1. Posts : 110
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #11

    D-Link driver


    No, 2011 is the latest it turns out. It didn't occur to me to check the date when I installed it. I imagine the attached minidump tells a similar story. I will have to shell out for a new wireless adapter and see what happens. I am over D-Link stuff. The last dongle which caused all the bother was a D-Link. I will give you an update when the hardware is switched.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #12

    The same BSOD continues.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {0, 2, 0, fffff8800156e8c9}
    
    Probably caused by : NETIO.SYS ( NETIO!IndexListClassify+50 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff8800156e8c9, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff8000390d100
    GetUlongFromAddress: unable to read from fffff8000390d1c0
     0000000000000000 Nonpaged pool
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    NETIO!IndexListClassify+50
    fffff880`0156e8c9 488b1f          mov     rbx,qword ptr [rdi]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  wmpnetwk.exe
    
    TRAP_FRAME:  fffff8800378c810 -- (.trap 0xfffff8800378c810)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=fffff880015b7bc0
    rdx=fffff8800378ce38 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8800156e8c9 rsp=fffff8800378c9a0 rbp=0000000000000000
     r8=fffff8800378d120  r9=fffff8800378ca20 r10=fffffa8011b30ba0
    r11=fffff8800378cf80 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na pe cy
    NETIO!IndexListClassify+0x50:
    fffff880`0156e8c9 488b1f          mov     rbx,qword ptr [rdi] ds:00000000`00000000=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff800036d51a9 to fffff800036d5c00
    
    STACK_TEXT:  
    fffff880`0378c6c8 fffff800`036d51a9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`0378c6d0 fffff800`036d3e20 : 00000000`0000001c 00000000`00000001 00000000`00000002 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`0378c810 fffff880`0156e8c9 : 00000000`00000000 fffffa80`11d93110 00000000`00000000 fffff880`0378d120 : nt!KiPageFault+0x260
    fffff880`0378c9a0 fffff880`0156f6ec : 00000000`00000000 00000000`00000010 fffff880`0378d120 fffff880`0378cb60 : NETIO!IndexListClassify+0x50
    fffff880`0378ca20 fffff880`0167e689 : fffff880`0378d120 fffff880`0378ce38 fffff880`0378ce60 fffffa80`0f211c30 : NETIO!KfdClassify+0xa4e
    fffff880`0378cd90 fffff880`01628cf0 : fffffa80`12a606b0 00000000`00000000 00000000`00000000 fffff880`01747980 : tcpip!WfpAleClassify+0x49
    fffff880`0378cde0 fffff880`0164c4a4 : fffffa80`12a606b0 fffffa80`000001cb fffffa80`12a606b0 fffffa80`0f211c30 : tcpip!WfpAlepAuthorizeAccept+0x760
    fffff880`0378d380 fffff880`0164c9de : 00000000`00000000 00000000`00000000 00000000`0000e8c6 fffffa80`10732138 : tcpip!WfpAleAuthorizeAccept+0x544
    fffff880`0378d630 fffff880`0164de34 : fffffa80`12a606b0 fffffa80`0f211ec8 fffff880`0378d928 00000000`00000000 : tcpip!InetInspectAccept+0x6e
    fffff880`0378d6b0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : tcpip!TcpInspectListenerReceive+0x144
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    NETIO!IndexListClassify+50
    fffff880`0156e8c9 488b1f          mov     rbx,qword ptr [rdi]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  NETIO!IndexListClassify+50
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: NETIO
    
    IMAGE_NAME:  NETIO.SYS
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5034f6a0
    
    FAILURE_BUCKET_ID:  X64_0xD1_NETIO!IndexListClassify+50
    
    BUCKET_ID:  X64_0xD1_NETIO!IndexListClassify+50
    
    Followup: MachineOwner
    ---------
    If you plan to switch the adapter, plan to get one who make their driver themselves and update it regularly. Qualcomm Atheros is a good choice IMO. They have a wide range to choose from.
      My Computer


  3. Posts : 110
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #13

    More Problems


    Thing crashed a minute ago while I was posting about the previous crash . Why so many crashes? I don't get it. I attach both dumps in the one .zip archive. Help!
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #14

    I would suggest you to update two driver at once.

    Realtek RTL8192SU Wireless LAN 802.11n Network Adapter Driver
    Code:
    fffff880`072e5000 fffff880`073a8000   RTL8192su T (no symbols)           
        Loaded symbol image file: RTL8192su.sys
        Image path: \SystemRoot\system32\DRIVERS\RTL8192su.sys
        Image name: RTL8192su.sys
        Timestamp:        Thu Aug 11 08:06:33 2011 (4E434031)
        CheckSum:         000B620E
        ImageSize:        000C3000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Get it from Realtek

    Etron USB 3.0 Extensible Hub Driver
    Code:
    fffff880`061df000 fffff880`061ebd80   EtronHub3   (deferred)             
        Image path: \SystemRoot\System32\Drivers\EtronHub3.sys
        Image name: EtronHub3.sys
        Timestamp:        Sat May 21 06:50:28 2011 (4DD7135C)
        CheckSum:         00019A7D
        ImageSize:        0000CD80
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Search for OEM drivers, in your motherboard manufacturer's site.
      My Computer


  5. Posts : 110
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #15

    Copy that


    Have installed the two drivers you suggested. I had meant to tell you that I'd settled for a Belkin wireless dongle as the range available in the country is limited. And I couldn't be stuffed waiting for the item to come by post. Thanks for the tip about the Qualcomm product; I'll try to remember it.

    That USB 3.0 driver is interesting as I had bought a 1TB backup disc (an HP) which gave me no end of trouble at the time I was switching to 64 bit (for my sins). I gave up on it in the end, but I'm nursing a suspicion that it was my box that was the problem. Hmmm.

    Thanks for the advice to date. Will let you know how I go with the renovated rig:)
      My Computer


  6. Posts : 110
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #16

    Linux Lookin' Good Again


    I have experienced this phenomenon before: the more you fiddle with things trying to fix them, the worse the problem gets . I attach the latest dump for your delectation.
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #17

    toranaboy said:
    I have experienced this phenomenon before: the more you fiddle with things trying to fix them, the worse the problem gets . I attach the latest dump for your delectation.
    I have requested my guru Vir Granus to look at your issue. Please wait for his invaluable suggestions.

    The last dump you uploaded is a storage related issue, occurring for the first time there. As there are network and storage, both operations are failing, scan the system for possible virus infection with the following programs.

      My Computer


  8. Posts : 110
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #18

    Virus/Rootkit check


    I ran TDSSKiller and Windows Defender Offline thingie at the outset as you had suggested. Nothing turned up. I noted then that the Windows Defender would only do a quick scan, complaining that its service was not running or some such. I have MalwareBytes running and MSE. I have started a full scan with MalwareBytes. I did another scan with TDSSKiller: nothing.

    Your guru must be a fellow of very considerable engineering wisdom. I don't know whether I am worthy :)
      My Computer


  9. Posts : 110
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #19

    It occurs to me that I should tell you that I have a number of USB devices: a printer, a scanner, a microphone, a webcam, and a portable HDD. Some of the devices are connected through a powered hub. None are very new.
      My Computer


  10. Posts : 1,314
    Windows 7 64-bit
       #20

    Have we ran Driver Verifier on this yet? Best to set it up, restart PC, then provide us the crashdumps from any crashes it may produce. Make sure to read the article entirely.

    EDIT: It did, earlier. I'll check em out.
      My Computer


 
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