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Windows 7: BSOD 0x00000124, A0000001 and random Shutdowns without BSOD

19 May 2013   #1

Win 7 Pro 64 bit
 
 
BSOD 0x00000124, A0000001 and random Shutdowns without BSOD

Hello fellas! It's now like 1 year, that im having troubles with my computer. I had really many patience with it, tried really anything i could but now im done with my nerves and asking you to help.

Problem: Many different BSOD's + sometimes PC just Shutdown as if i took out the power cable. And it freeze sometimes untill i reset it - The picture freezes, sound stopped, nothing changes even with ctrl + alt + del. The Windows System Logs are full with Criticals, Errors and Warnings. They occur randomly, not just while im playing 3d Games but even without any programms running.

Since i bought that custom hardware im having those BSODS, Shutdowns etc sometimes 1x a week, sometimes 10x / day for many days in a row. I guess it's a Hardware failure, because i tried like 20+ Windows reinstalls. Diferent Versions of Windows 7, with same bad result.

I've bought those parts:

x6 Phenom Processor with silent Cool Fan
500W power supply
ASUS M4A88TD-V
Radeon HD 6900
2x 4GB Ram with passive cooling
2x 1TB WDC SATA

1. What i already tried:
a. After like 1 year i asked the seller to help out. He replaced following hardware: motherboard, power supply, graphic card. It didn't helped.
b. I tried to remove 1x RAM, then tried only with the other one
c. Installed windows on different Harddrives
d. Defragmented harddrives
e. updated drivers, ran many "optimizing" tools (btw. they destroy only the system instead to improve it mostly)
f. removed the dust, cleaned the fan's, replaced the processor thermal paste many times.

And its still the same shit.

What i guess is that some other Hardware is not working well but im not able to buy every part new and try to figure what it is by replacing all hardware pieces. Because i can't know if the new hardware from the seller isn't broken aswell like the part i returned for it. The only thing i didnt try to replace is the processor.

I upload the SF Diagnostic result and hope you could help me out. I can't afford to buy a whole new PC but im suggesting its the only way out of it...

My System SpecsSystem Spec
19 May 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Also the MSINFO32 you uploaded it corrupt. So upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
BTW, a stop 0x124 is a hardware issue, and you may follow Stop 0x124 - what it means and what to try. ATM cannot suggest anything more due to lack of data.

And a stop 0xA0000001 is associated with ATI/AMD display driver; inbuilt and inherent in it. If this error is followed by a driver update, try to Driver Rollback. If it is taking place irrespective of the driver version, change the GPU.
My System SpecsSystem Spec
12 Jun 2013   #3

Win 7 Pro 64 bit
 
 

Sorry for the long delay. Here's the Minidump and msinfo. Now the PC is only shutting down instantly as if i removed the electricity.

Many thanks for your time.
My System SpecsSystem Spec
.


13 Jun 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

It is a series of stop 0x124, which is particularly a hardware related BSOD.

Apparently the display is the main factor there. Coz the display drivers are regularly failing.
Code:
fffff880`13dcbab8  fffff880`0724e040Unable to load image atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x25040
fffff880`13dcbac0  00000000`00000001
fffff880`13dcbac8  fffff880`06e40d4fUnable to load image atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0x40d4f
Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
At least 30% extra is safe there.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the CPU.
Hardware - Stress Test With Prime95

Let us know the results. ___________________________________________________________________________________
BSOD ANALYSIS:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80083f8028, b4002000, 28000145}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80083f8028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b4002000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000028000145, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  audiodg.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`02f6cb08 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

Followup: MachineOwner
---------
My System SpecsSystem Spec
13 Jun 2013   #5

Win 7 Pro 64 bit
 
 

Thanks for the reply!

-Stresstest with Furmark: nothing happened even with AA 8x, ran like 20 minutes got max. 82 hot.
-Screenshot Speccy while the test attached (while im gaming the motherboard temp goes up to max 50, never more.
-Im not overclocking, all settings in BIOS are default, otherwise the PC doesnt even boot if i change in bios something about overclocking.
-Bios is up to date, Graphic card drivers too (uninstalled and dl'ed the newest from original site.
-Power supply calc told me i should use at least 437W, im using 650.

Will do test RAM (idk why, cuz i use 2 sticks and tested with each of them with same result (still BSOD) but i will still try
and will stresstest whole hardware.

Going to post the results tomorrow
My System SpecsSystem Spec
13 Jun 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

OK, take your time
My System SpecsSystem Spec
15 Jun 2013   #7

Win 7 Pro 64 bit
 
 

Checked the RAM with those programm as USB, 0 failure. Hardware stresstest havent done anything too, lagged like hell but didnt die..
My System SpecsSystem Spec
16 Jun 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

You may follow this post .... Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
16 Jun 2013   #9

Win 7 Pro 64 bit
 
 

yes, i did all steps of it, temperature is fine, cleaned the dust, refreshed termal paste, and all that stuff. And those step where i should remove 1 component after another is crazy. i dont have a shop with computer parts in my basement to be able to do that ^^ seems i will live with that bug untill one day i will destroy with the hammer every single piece and be sure that this time the broken part is eliminated

thanks tho for advise and your time.
My System SpecsSystem Spec
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 BSOD 0x00000124, A0000001 and random Shutdowns without BSOD





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