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Windows 7: Random BSOD's, random program crashes


19 May 2013   #1

Windows 7 Home Premium x64
 
 
Random BSOD's, random program crashes

I recently built a computer and ive started to get memory management bsods randomly, and even some other bsods as well. Programs running on my computer sometimes just randomly crash with out a reason. I also get chromes "aww snap" error page constantly and to top it off Adobe flash player crashes constantly on chrome as well. Is there anyway to fix all of these problems? i cant find a solution anywhere

My System SpecsSystem Spec
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19 May 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Do you have any program of SystemRequirementsLabs installed? The BSOD is casued by cpudrv64.sys.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000096, fffff8800a7ba912, 0, 0}

*** WARNING: Unable to verify timestamp for cpudrv64.sys

Probably caused by : cpudrv64.sys ( cpudrv64+1912 )

Followup: MachineOwner
---------
And this driver belongs to SystemRequirementsLabs.

NAMEDESCRIPTIONFILE
cpudrv64 cpudrv64 \??\c:\program files (x86)\systemrequirementslab\cpudrv64.sys

Moreover, the driver is very old (and the program too, I guess)
Code:
fffff880`0a7b9000 fffff880`0a7c1000   cpudrv64 T (no symbols)           
    Loaded symbol image file: cpudrv64.sys
    Image path: \??\C:\Program Files (x86)\SystemRequirementsLab\cpudrv64.sys
    Image name: cpudrv64.sys
    Timestamp:        Tue Aug 11 22:09:13 2009 (4A819EB1)
    CheckSum:         0000D622
    ImageSize:        00008000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
I would suggest you to uninstall it.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
avast! Virtualization Driver is also failing here.
Code:
fffff880`0e825038  fffff880`066c441aUnable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
 aswSnx+0x7c41a
Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

As the AV failed, do some extensive scans, too. Scan the system for possible virus infection with the following programs.
Uninstall there motherboard producer's bloatware ...
Code:
Start Menu\Programs\ASUS
Start Menu\Programs\ASUS\ASUSUpdate
Start Menu\Programs\ASUS\PC Diagnostics
Let us know the results.
My System SpecsSystem Spec
19 May 2013   #3

Windows 7 Home Premium x64
 
 

Thank you Arc, i did everything you said. I haven't seen any problems yet. I will reply again if i get another bsod
My System SpecsSystem Spec
.


20 May 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

What was the program by SystemRequirementsLabs?
My System SpecsSystem Spec
20 May 2013   #5

Windows 7 Home Premium x64
 
 

It was a Intel driver update utility, its from here
Intel® Driver Update Utility
My System SpecsSystem Spec
21 May 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Quote   Quote: Originally Posted by kirbyfan60 View Post
It was a Intel driver update utility, its from here
Intel® Driver Update Utility
Thanks for the info

How it is working now? Any more BSODs?
My System SpecsSystem Spec
24 May 2013   #7

Windows 7 Home Premium x64
 
 
nope

I started to get bsod's again, a few of them said memory management .
My System SpecsSystem Spec
25 May 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

Also can you post a report following the Windows Genuine and Activation Issue Posting Instructions
My System SpecsSystem Spec
Reply

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