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Windows 7: BSOD for no obvious reason


19 May 2013   #1

Windows 7 Ultimate x64
 
 
BSOD for no obvious reason

I started getting the BSOD earlier this week on the 13th. This is the information from the first one as shown in the Reliability Report

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff8000314235f, 0xfffff880072b4c90, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 051313-35973-01.

I had no idea what caused it.

Thinking perhaps it was my video drivers or card, I swapped out my ATI card with my Nvidia card because I had been meaning to do that anyway.

I received multiple BSOD after, while trying to uninstall ATI drivers, then while trying to install Nvidia drivers. I downloaded Driver Sweeper and removed all remnants of both drivers, downloaded new Nvidia drivers and have finally been able to successfully get them installed, but I still get BSOD.

I turned on Verifier and when I got the BSOD, it would hang at the crash screen and I don't think it ever created the dump file. I was forced to reboot to get back into windows. I have sinced turned off verifier.

I have tried everything I can think of and have no eartly idea how to read these dump files. So any help will be much appreciated. The BSOD are too frequent to be able to get any work done, plus I never know when it will crash.

Hopefully I have done the upload correctly and you will have everything you need.

thanks,

Nick

My System SpecsSystem Spec
.

19 May 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Code:
BugCheck 1A, {41287, 18, 0, 0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+454f5 )
Code:
Usual causes:  Device driver, memory, kernel
This bugcheck indicates that a severe memory management issue happened, more specially the bugcheck indicates that a illegal page fault occurred.

Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours:
information   Information


Update BIOS (if able):

Code:
Dell Inc. 2.4.2, 3/30/2007
Code:
0: kd> !sysinfo machineid
Machine ID Information [From Smbios 2.3, DMIVersion 35, Size=2381]
BiosMajorRelease = 2
BiosMinorRelease = 4
BiosVendor = Dell Inc.                
BiosVersion = 2.4.2 
BiosReleaseDate = 03/30/2007
SystemManufacturer = Dell Inc.                
SystemProductName = Dell DXP061                  
BaseBoardManufacturer = Dell Inc.          
BaseBoardProduct = 0CT017
BaseBoardVersion =
Install and perform full scans with:
information   Information
Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:
My System SpecsSystem Spec
Reply

 BSOD for no obvious reason




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