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Windows 7: BSOD's Encoding DVD-Video

20 May 2013   #1
Jomac

Windows 7 Home Premium 64bit
 
 
BSOD's Encoding DVD-Video

I have been trying to create a DVD-Video using Nero software. This has caused blue screens multiple times tonight. The encoding will work for maybe a third of the video then the PC crashes. The BSOD's have different headings, one mentioned a hardware error and another said that a driver had overran a stack-based buffer.

I have had BSOD's in the past, generally while playing computer games and found that disabling my virtual memory stopped this problem, due to this the first BSOD errors are not recorded.


My System SpecsSystem Spec
.
20 May 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

One very important info is missing here .... have you enabled the Driver verifier yourself? And is it crashing the same way even without driver verifier? Cannot have the answer from the data, as there are two crash dumps and both are DV enabled.

What is catching the attention that there are two consecutive crash dumps with totally two different nature. One indicates to a hardware failure, and the other indicates to either a failing device driver or a malware. Now let us have a look at your files.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Next, scan the system for possible virus infection with the following programs.
Then update the logitech drivers.
  • Start Menu\Programs\Logitech
  • Start Menu\Programs\Logitech\G9x, G500 and G700 Gaming Mice
  • Start Menu\Programs\Logitech\Mouse and Keyboard
The drivers are all old.
Code:
LHidFilt     Logitech SetPoint KMDF Kernel        02/09/2011 07:23:09      
LMouFilt     Logitech SetPoint KMDF Kernel        02/09/2011 07:23:15
And they are unloaded in both the crashes.
Code:
Unloaded modules:
fffff880`0b439000 fffff880`0b4aa000   spsys.sys
fffff880`0820e000 fffff880`08224000   LHidFilt.Sys
fffff880`08231000 fffff880`08245000   LMouFilt.Sys
fffff880`08224000 fffff880`08231000   mouhid.sys
Search for updates in Support + Downloads

The display driver is also old there.
Code:
fffff880`0747f000 fffff880`07f9e000   nvlddmkm   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Thu Nov 22 08:20:23 2012 (50AD92EF)
    CheckSum:         00B0520F
    ImageSize:        00B1F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Let us first update it to the latest. If needed, we will change the version later. Apply the latest version of nVidia display driver.
You may download it directly, from our forum link Latest NVIDIA ForceWare Video Drivers Windows 7; or you may opt for the Option 2 of Drivers- Download NVIDIA Drivers for “Automatically find drivers for my NVIDIA products” (it requires java installed).




Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
At least 30% extra is safe.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Let us know the results.
_____________________________________________________________________________________
BSOD ANALYSIS:
Code:
BugCheck 124, {0, fffffa80057fd028, b202a000, 175}

Probably caused by : AuthenticAMD

Followup: MachineOwner
------------------------------------------------------------------------------------------
BugCheck F7, {fffff8800cc87ac0, 226a8bec1e73, ffffdd957413e18c, 0}

Probably caused by : ntkrnlmp.exe ( nt!_report_gsfailure+25 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
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 BSOD's Encoding DVD-Video




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