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Windows 7: Random BSOD on new W7 installation: IRQL Error

22 May 2013   #11
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You are welcome mate. If still it crashes and no dump is recorded, we may need to reconfigure minidump recording.


My System SpecsSystem Spec
.
22 May 2013   #12
AnimalHungry

Windows 7 Ultimate x64
 
 

UPDATE: A whole day of work and no BSOD or reboot, which is a result in itself! Have to keep watching it though because it has been known to run stable for a few days and then crap out without notice.

Cheers
Simon
My System SpecsSystem Spec
26 May 2013   #13
AnimalHungry

Windows 7 Ultimate x64
 
 

So it went a few days with no BSOD and restart and then last night it rebooted on its own (I wasn't around to see if it was also a BSOD) and then just now while I was working it gave me a BSOD. Attached is the SF Diags zip file. Bummer, because I thought it was all good now

Cheers
Simon
My System SpecsSystem Spec
.

26 May 2013   #14
AnimalHungry

Windows 7 Ultimate x64
 
 

I got another BSOD immediately after I posted that SF Diags zip. Attached is the new SF Diags zip.

EDIT: it just did it again (3rd time in 20 mins) and it was when I was converting a GoPro video from mp4 to avi using Cineform Studio (which is what I was also doing the 2 other times it BSOD'd this morning), so presumably now it's a codec error or something? However, I wasn't converting video last night when it rebooted, so that could be another issue?

Any ideas greatly appreciated.

Thanks
Simon
My System SpecsSystem Spec
26 May 2013   #15
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Now it is a bit specific. It is still a network failure, but it is clear that your antivirus is causing the blockage.
Code:
fffff880`0395ac48  fffff880`044e59d5Unable to load image aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
 aswSnx+0x4d9d5
Description here : Driver Reference Table - aswSnx.SYS

Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Let us know the results.
My System SpecsSystem Spec
26 May 2013   #16
AnimalHungry

Windows 7 Ultimate x64
 
 

Thanks Arc. So the uninstall of Avast in safe mode went fine with no errors. I installed MBAM and MS Essentials. MS Essentials did a full scan with nothing detected and then MBAM found 4 threats, 3 of which are my mining apps and one is a music file (see attached MBAM scan log).

Is there anything I should do/try next?

Cheers
Simon
My System SpecsSystem Spec
26 May 2013   #17
AnimalHungry

Windows 7 Ultimate x64
 
 

I just tried running a video conversion in Cineform Studio and I haven't had another BSOD yet, which is great because it would BSOD as soon as I started a conversion before.
My System SpecsSystem Spec
26 May 2013   #18
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Apparently it is good.

Now observe the situation over a time, let us know how it is running.
My System SpecsSystem Spec
28 May 2013   #19
AnimalHungry

Windows 7 Ultimate x64
 
 

So I just got a BSOD. Attached is the new SF Diags zip. Any ideas what to try next? This time I wasn't processing any video, FWIW.
Cheers
Simon

EDIT: BTW, I just checked my UPS/battery backup which powers my PC, and it says my whole PC, including printer, 3 monitors, router, modem and NAS which are powered separately, only draws 480W and I have a 1000W Corsair PSU.
My System SpecsSystem Spec
29 May 2013   #20
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It is a network related issue.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {28, 2, 0, fffff880019a06fd}

Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )

Followup: MachineOwner
---------
The realtek network driver is failing here.
Code:
fffff880`03976f38  fffff880`05f4f964Unable to load image Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
 Rt64win7+0x1f964
Despite of being the latest version.
Code:
fffff880`05f30000 fffff880`05fff000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Mon Mar 04 12:55:55 2013 (51344C83)
    CheckSum:         000D1FB8
    ImageSize:        000CF000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
So I think we need to search for the reasons in somewhere else. Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Scan the system for possible virus infection with the following programs.
Uninstall this program:
  • Start Menu\Programs\PC Tools Security
Let us know about the situation when done.
My System SpecsSystem Spec
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