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Windows 7: Random BSOD while using computer. error 0x00000109

24 May 2013   #11
x BlueRobot

 

Code:
BugCheck D5, {fffff980035cae40, 0, fffff880043e01aa, 0}

*** WARNING: Unable to verify timestamp for usbfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for usbfilter.sys

Could not read faulting driver name
Probably caused by : usbfilter.sys ( usbfilter+41aa )
Code:
Usual causes:  Device driver
This bugcheck a device driver referenced a region of memory which was already being freed.

Code:
fffff880`031af4a0  fffff880`04390db8 USBPORT!USBPORTBUSIF_UsbdBusInterfaceReference
fffff880`031af4a8  fffff880`04390dc8 USBPORT!USBPORTBUSIF_UsbdBusInterfaceDereference
fffff880`031af4b0  fffff880`04393244 USBPORT!USBPORTBUSIF_UsbdBusGetUSBDIVersion
fffff880`031af4b8  fffff880`043932e0 USBPORT!USBPORTBUSIF_UsbdBusQueryBusTime
fffff880`031af4c0  fffff880`04392170 USBPORT!USBPORTBUSIF_UsbdBusSubmitIsoOutUrb
fffff880`031af4c8  fffff880`04392e20 USBPORT!USBPORTBUSIF_UsbdBusQueryBusInformation
fffff880`031af4d0  fffff880`04392de4 USBPORT!USBPORTBUSIF_UsbdIsDeviceHighSpeed
We can see there are several USB related routines being called, so we are looking at potential USB related problems.

usbfilter.sysbelongs to your AMD USB Filter driver, it is most likely to be part of the AMD chipset, if a separate driver entry is not given on the AMD Support Page. If you can't find a driver from the AMD support page, then check your motherboard support page.

Code:
1: kd> lmvm usbfilter
start             end                 module name
fffff880`043dc000 fffff880`043e9000   usbfilter T (no symbols)           
    Loaded symbol image file: usbfilter.sys
    Image path: \SystemRoot\system32\drivers\usbfilter.sys
    Image name: usbfilter.sys
    Timestamp:        Tue Dec 22 08:26:22 2009 (4B3082AE)
    CheckSum:         0000DFD8
    ImageSize:        0000D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4



My System SpecsSystem Spec
.
24 May 2013   #12
Drayvenn

Windows 7 Professional X64
 
 

Well I've been looking at the AMD support page that you linked but the only drivers I can find are for graphics and nothing else. The motherboard I have is N-Alvorix-RS880-uATX according to HP.com.

The original chipset drivers are on HP's website for the computer but I have downloaded and installed those and It does not seem to have fixed the problem. Is there a way to uninstall the chipset drivers and then re-install? If you can would this even work?
My System SpecsSystem Spec
24 May 2013   #13
x BlueRobot

 

My Internet connection is not good tonight, here's the AMD Support Page for the motherboard and chipset search page: AMD Support Search.

Your motherboard documentation - HP and Compaq Desktop PCs - Motherboard Specifications, N-Alvorix-RS880-uATX (Alvorix) - c02560084 - HP Business Support Center
My System SpecsSystem Spec
.

24 May 2013   #14
Drayvenn

Windows 7 Professional X64
 
 

Alright i was able to find the chipset driver that included the filter for usb ports. Just installed it so im going to see if that solves the problem. God i really hope it does.
My System SpecsSystem Spec
24 May 2013   #15
Drayvenn

Windows 7 Professional X64
 
 

As it turns out, it did NOT fix the problem. Im getting so frustrated with this computer right now!! lol but if its not that then what can it be? any suggestions?
My System SpecsSystem Spec
24 May 2013   #16
Drayvenn

Windows 7 Professional X64
 
 

Since it bsod'd again, im just gonna post the latest dump file for your viewing pleasure . I am truly stumped here
My System SpecsSystem Spec
25 May 2013   #17
x BlueRobot

 

Code:
BugCheck 109, {a3a039d89dc8b501, b3b7465ef046f333, fffff80000b96bb0, 6}

*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by : ntoskrnl.exe ( nt_fffff80000b95000+1bb0 )
Okay, let's test the hard-drive throughly for any errors (skip any steps you have completed):

Run some hard-drive diagnostics and follow these steps:Find your hard-drive manufacturer and run their tests.

Additional Tests:Post a screenshot of Crystal Disk Info summary:
Quote   Quote: Originally Posted by writhziden
If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
Check for any file system errors and bad sectors using Option #2 of:Use this command with Disk Check:

Code:
chkdsk C: /f /r
My System SpecsSystem Spec
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 Random BSOD while using computer. error 0x00000109




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