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Windows 7: Random BSOD without aparent reason

21 May 2013   #1

Windows 7 Professional x64
 
 
Random BSOD without aparent reason

Been having this problems for a couple of months, some times the computer works fine and suddenly it starts crashing with a BSOD. SO far the only thing i have done is to update the graphic drivers and got rid of daemon tools as I read in a post using the search function but keeps happening.

Attached is the file with the info from SF- Diagnostics tool.

Any help will be really really appreciated.

Thank you

My System SpecsSystem Spec
.

21 May 2013   #2

Windows 7 Pro. 64/SP-1
 
 

0xC004F014

I see many of the above code. This code indicates a activation problem with Windows. Are you having a activation problem?
If you post one of these we have members that can take a look for you and advise. From our Tutorials.

Windows Genuine and Activation Issue Posting Instructions
My System SpecsSystem Spec
22 May 2013   #3

Windows 7 Professional x64
 
 
Activation Problem

No really that I know, I built the PC and I installed and activated windows with an brand new OEM disk, this is the 5th computer that build this way and the only one giving me trouble with BSOD. I have used trial copies of windows before and usually if they expire it give me the option of activating or changing the number, in this case everything is normal. Just crashes.

I will follow the Windows 7: Windows Genuine and Activation Issue Posting Instructions and I will post back in few. Thank you
My System SpecsSystem Spec
.


22 May 2013   #4

Windows 7 Professional x64
 
 

ok so this is what I got

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-8KJPK-JXBX4-3TBYM
Windows Product Key Hash: 8aVKnydsxPKVkc8/07lcKlvd3mg=
Windows Product ID: 00371-OEM-9045683-89194
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {615A269A-E81C-49F2-B585-B3FA476EEB11}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{615A269A-E81C-49F2-B585-B3FA476EEB11}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3TBYM</PKey><PID>00371-OEM-9045683-89194</PID><PIDType>3</PIDType><SID>S-1-5-21-2127922516-741640779-2074813547</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F8</Version><SMBIOSVersion major="2" minor="7"/><Date>20120831000000.000000+000</Date></BIOS><HWID>42883707018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-456-889194-02-1033-7601.0000-0082013
Installation ID: 011426288512223830748436435734558130442926701585179864
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3TBYM
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 5/22/2013 9:30:16 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:10:2013 08:52
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAIAAAACAAAAAQABAAEAHKLWezpbcu4OGtBpznBoCRC3kBAucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG					
  SSDT			SataRe		SataTabl
  SSDT			SataRe		SataTabl
  SSDT			SataRe		SataTabl

I really appreciate the help guys, the person which i built the computer for is pulling his hair out. By the way the computer is not used for games of any kind it operates an engraving machine.
My System SpecsSystem Spec
22 May 2013   #5

Windows 7 Pro. 64/SP-1
 
 

I'm somewhat puzzled. From my understanding you have a computer that is used with a Rotary Engraver equipment and it has internet access, Avast, Ready Boost, Outlook and some things I have never heard of.
I will ask help from others; hang in there.
Who does this computer belong to?
My System SpecsSystem Spec
22 May 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

The BSOD is caused by Intel(R) USB 3.0 eXtensible Host Controller Driver, apparently.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys

Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )

Followup: Pool_corruption
---------
Try to update it from https://downloadcenter.intel.com/default.aspx.

Also your realtek network driver is very old.
Code:
fffff880`050f9000 fffff880`05199000   Rt64win7   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Tue Sep 27 20:20:33 2011 (4E81E2B9)
    CheckSum:         0009FB77
    ImageSize:        000A0000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Realtek, take Windows 7 and WinServer 2008 R2 Auto Installation Program (SID:1581786), dated 2013/5/22.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Let us know the results.
My System SpecsSystem Spec
22 May 2013   #7

Windows 7 Professional x64
 
 

The Rotary Machine is an engraving machine. the "weird" stuff is probably driver for other machines which are pretty much printer drivers (epilog, ULS, etc) is my computer but a friends runs it.

Thank you guys for your responses, I will try Arc's suggestions and go from there. Ill keep you posted.
My System SpecsSystem Spec
28 May 2013   #8

Windows 7 Professional x64
 
 

Arc, I think that did it, 3 day BSOD free, "knock on wood" thank you so much guys.
My System SpecsSystem Spec
28 May 2013   #9
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Good to know.

For any further issue, let us know
My System SpecsSystem Spec
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