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Windows 7: BSOD while browsing web playing games/videos/youtube


22 May 2013   #1

windows 7 home premium 64bit
 
 
BSOD while browsing web playing games/videos/youtube

just bsod quite often,during playing games/videos/videos on youtube
,or during using firefox,
Attachment 269045


My System SpecsSystem Spec
.

22 May 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

From your crash logs:

Code:
 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {fffffa7fffffffd0, 2, 1, fffff800040924ec}
Probably caused by : memory_corruption ( nt!MiInsertPageInFreeOrZeroedList+54c )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
IRQL_NOT_LESS_OR_EQUAL (a)
You Intel Graphics Drivers are showing as faulting and need updating:

Code:
Driver: igdkmd64.sys
Dated: Tue Jul 31 18:50:01 2012 
Refers to: Intel Graphics driver
https://downloadcenter.intel.com/Default.aspx

Update Direct X for Windows 7:

http://support.microsoft.com/kb/179113
http://www.microsoft.com/en-us/download/details.aspx?id=35

Also Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Tip   Tip
Run these tests overnight


Post back with results of memtest.

cheers

Dave
My System SpecsSystem Spec
22 May 2013   #3

windows 7 home premium 64bit
 
 

I went to the HP driver update(auto detect)
and it says
Product Detected Intel® HD Graphics Current Driver Installed 8.15.10.2827 Your driver is current.
how am I suppose to update the driver then?
My System SpecsSystem Spec
.


22 May 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

My System SpecsSystem Spec
26 May 2013   #5

windows 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by Northernsoul55 View Post
no, my laptop is compaq presario CQ42-272TU notebook pc
My System SpecsSystem Spec
Reply

 BSOD while browsing web playing games/videos/youtube




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