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Windows 7: BSOD when browsing internet using Google Chrome [Minidumps included]

27 May 2013   #11
KenXyro

Windows 7 Ultimate x64
 
 

I changed the sata wire + slot on motherboard where the hard drive is connected and haven't seen a restart or BSOD since last night.
I'll wait a day or two more and post back the result.
Thanks!


My System SpecsSystem Spec
.
27 May 2013   #12
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Now its a waiting game

Observe how it is working, let us know after a reasonable time, or at the next BSOD.
My System SpecsSystem Spec
27 May 2013   #13
KenXyro

Windows 7 Ultimate x64
 
 

Today I got 1 BSOD, strange the Minidump folder was empty
I tried to install a game, and it gave me a BSOD in middle of it. Installation was at around 50%
What's more strange is that I tried installing it again thinking it would give me BSOD and I'll get the minidump but it just rebooted instead of giving a bsod. I am not able to install the game, it's rebooting in middle of it each time.
Could this be related to PSU? Like psu not able to give enough power to HDD so it turns off or gives a BSOD sometimes
My System SpecsSystem Spec
.

27 May 2013   #14
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It may be the PSU, or it may be the game itself. First you contract of the vendor of the game to make it sure that you are not doing anything wrong while installing it.

PSU is a suspect obviously. If you know that your PSU is of less capacity, replace it with a larger one.
My System SpecsSystem Spec
27 May 2013   #15
KenXyro

Windows 7 Ultimate x64
 
 

I was installing Resident Evil when BSOD happened then later I tried installing Far Cry 3 and got BSOD again with no minidump so its not the game.

I have Zebronics 400W psu.
Corsair TX650 V2 to arrive tomorrow, I will try installing games tomorrow and see if it reboots or no and will post back.
My System SpecsSystem Spec
28 May 2013   #16
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

650 watts are also not enough for the games. I would suggest for a bigger one.

Also, Have you noticed the BSOD? Can you tell us what was mentioned there? Any camera snap possible?
Or it is a restart only?

EDIT: May it be due to the free space in C?
Code:
Drive    C:
Size    30.98 GB (33,262,997,504 bytes)
Free Space    13.80 GB (14,819,622,912 bytes)
I am asking for some other eyes to have a look.
My System SpecsSystem Spec
28 May 2013   #17
KenXyro

Windows 7 Ultimate x64
 
 

Corsair TX650 has 52A @ 12V rail and is one of the top gaming psu's so it will be fine even if go gtx 680 SLI

The BSOD appears and disappears immediately because it restarts as soon as the BSOD shows up. Sometime it's just restart or maybe it's so quick that I am not able to notice the BSOD.
I don't have anything else on C: drive. 13gb stays free and never comes down to even 10.

We'll see how it goes after the psu arrives tonight.
My System SpecsSystem Spec
29 May 2013   #18
KenXyro

Windows 7 Ultimate x64
 
 

I got the minidump this time.
Restart problem is solved, it was the psu +12V yellow wire problem.
Here is the BSOD I got today
My System SpecsSystem Spec
29 May 2013   #19
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It is the display driver that is crashing.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 6f8, fffff8800483622c}

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+1d22c )

Followup: MachineOwner
---------
And there is a scope to update the driver.
Code:
fffff880`04819000 fffff880`053cc000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Sat Nov 17 01:48:02 2012 (50A69F7A)
    CheckSum:         00B65E3C
    ImageSize:        00BB3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
I suggested you two times earlier. But probably you are facing difficulty?

Download the latest WHQL version from Latest AMD Catalyst Video Driver for Windows 7. Save it on your desktop. Also download driver sweeper from this link: Drivers - Clean Left over Files after Uninstalling

Now disconnect internet. Go to Control Panel > Programs and Features. Uninstall everything relating to AMD/ATI display driver there, including Catalyst Control Center. (If you are using AMD Chipset, dont uninstall any chipset element).

When uninstalled, Restart. At restart, it may or may not installed a graphics driver automatically. Whatever, not any difference.

Now follow Drivers - Clean Left over Files after Uninstalling , remove all leftover items of the display driver. If the program prompts for a version update, dont accept it.
Install the downloaded driver. During installation, dont install CCC, install the display driver only.

Let us know the results.
My System SpecsSystem Spec
29 May 2013   #20
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The installation is counterfeit.

An OEM_SLP Key on a motherboard built before Win7 was released just isn't possible.


Reformat and reinstall with legitimate media and Key are required.
My System SpecsSystem Spec
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 BSOD when browsing internet using Google Chrome [Minidumps included]




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