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Windows 7: BSOD when browsing internet using Google Chrome [Minidumps included]

29 May 2013   #21
KenXyro

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
It is the display driver that is crashing.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 6f8, fffff8800483622c}

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+1d22c )

Followup: MachineOwner
---------
And there is a scope to update the driver.
Code:
fffff880`04819000 fffff880`053cc000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Sat Nov 17 01:48:02 2012 (50A69F7A)
    CheckSum:         00B65E3C
    ImageSize:        00BB3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
I suggested you two times earlier. But probably you are facing difficulty?

Download the latest WHQL version from Latest AMD Catalyst Video Driver for Windows 7. Save it on your desktop. Also download driver sweeper from this link: Drivers - Clean Left over Files after Uninstalling

Now disconnect internet. Go to Control Panel > Programs and Features. Uninstall everything relating to AMD/ATI display driver there, including Catalyst Control Center. (If you are using AMD Chipset, dont uninstall any chipset element).

When uninstalled, Restart. At restart, it may or may not installed a graphics driver automatically. Whatever, not any difference.

Now follow Drivers - Clean Left over Files after Uninstalling , remove all leftover items of the display driver. If the program prompts for a version update, dont accept it.
Install the downloaded driver. During installation, dont install CCC, install the display driver only.

Let us know the results.
Actually I did that :/ I ran driver sweeper and installed the latest ati driver but I'll do it again and see.


My System SpecsSystem Spec
.
29 May 2013   #22
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

See what Noel posted.
Quote   Quote: Originally Posted by NoelDP View Post
The installation is counterfeit.

An OEM_SLP Key on a motherboard built before Win7 was released just isn't possible.


Reformat and reinstall with legitimate media and Key are required.
Let us know when it is done.
My System SpecsSystem Spec
30 May 2013   #23
KenXyro

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
See what Noel posted.
Quote   Quote: Originally Posted by NoelDP View Post
The installation is counterfeit.

An OEM_SLP Key on a motherboard built before Win7 was released just isn't possible.


Reformat and reinstall with legitimate media and Key are required.
Let us know when it is done.
I sent PC to repair and they formatted windows and installed this one, I didn't want to format again and install mine since this one is fine.
I have fixed the BSOD. Updated drivers again and the sata cable that goes into motherboard. I bought new one with metal latches and left pc on at night under load for stability test and it didn't crash for 8+ hours.
My System SpecsSystem Spec
.

30 May 2013   #24
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You still need to do the reformat/reinstall - your system is in a potentially very vulnerable state, and besides that, is just not legal.

For what version and edition of Windows is it Licensed, according to the COA sticker on the case?
My System SpecsSystem Spec
30 May 2013   #25
KenXyro

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
For what version and edition of Windows is it Licensed, according to the COA sticker on the case?
I upgraded the case, power supply when I sent it for repairs.. any other way to find this out?
My System SpecsSystem Spec
31 May 2013   #26
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Afraid not - you'd have to treat it as a new computer, and purchase a full retail license.
My System SpecsSystem Spec
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 BSOD when browsing internet using Google Chrome [Minidumps included]




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