BSOD when browsing internet using Google Chrome [Minidumps included]

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  1. Posts : 19
    Windows 7 Ultimate x64
    Thread Starter
       #21

    Arc said:
    It is the display driver that is crashing.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 7F, {8, 80050031, 6f8, fffff8800483622c}
    
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by : atikmdag.sys ( atikmdag+1d22c )
    
    Followup: MachineOwner
    ---------
    And there is a scope to update the driver.
    Code:
    fffff880`04819000 fffff880`053cc000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Sat Nov 17 01:48:02 2012 (50A69F7A)
        CheckSum:         00B65E3C
        ImageSize:        00BB3000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    I suggested you two times earlier. But probably you are facing difficulty?

    Download the latest WHQL version from Latest AMD Catalyst Video Driver for Windows 7. Save it on your desktop. Also download driver sweeper from this link: Drivers - Clean Left over Files after Uninstalling

    Now disconnect internet. Go to Control Panel > Programs and Features. Uninstall everything relating to AMD/ATI display driver there, including Catalyst Control Center. (If you are using AMD Chipset, dont uninstall any chipset element).

    When uninstalled, Restart. At restart, it may or may not installed a graphics driver automatically. Whatever, not any difference.

    Now follow Drivers - Clean Left over Files after Uninstalling , remove all leftover items of the display driver. If the program prompts for a version update, dont accept it.
    Install the downloaded driver. During installation, dont install CCC, install the display driver only.

    Let us know the results.
    Actually I did that :/ I ran driver sweeper and installed the latest ati driver but I'll do it again and see.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #22

    See what Noel posted.
    NoelDP said:
    The installation is counterfeit.

    An OEM_SLP Key on a motherboard built before Win7 was released just isn't possible.


    Reformat and reinstall with legitimate media and Key are required.
    Let us know when it is done.
      My Computer


  3. Posts : 19
    Windows 7 Ultimate x64
    Thread Starter
       #23

    Arc said:
    See what Noel posted.
    NoelDP said:
    The installation is counterfeit.

    An OEM_SLP Key on a motherboard built before Win7 was released just isn't possible.


    Reformat and reinstall with legitimate media and Key are required.
    Let us know when it is done.
    I sent PC to repair and they formatted windows and installed this one, I didn't want to format again and install mine since this one is fine.
    I have fixed the BSOD. Updated drivers again and the sata cable that goes into motherboard. I bought new one with metal latches and left pc on at night under load for stability test and it didn't crash for 8+ hours.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #24

    You still need to do the reformat/reinstall - your system is in a potentially very vulnerable state, and besides that, is just not legal.

    For what version and edition of Windows is it Licensed, according to the COA sticker on the case?
      My Computer


  5. Posts : 19
    Windows 7 Ultimate x64
    Thread Starter
       #25

    NoelDP said:
    For what version and edition of Windows is it Licensed, according to the COA sticker on the case?
    I upgraded the case, power supply when I sent it for repairs.. any other way to find this out?
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #26

    Afraid not - you'd have to treat it as a new computer, and purchase a full retail license.
      My Computer


 
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