Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Laptop is getting blue screen playing videos

22 May 2013   #1

Windows 7 Home Premium Home Editie Media Center 6.01.7601 Service Pack 1 (64-bit
Laptop is getting blue screen playing videos


My Toshiba laptop windows7 64bit (Model name: satelitte C660-249 Part No.: PSC1GE) always gets a blue screen when playing i'm playing movies or when watching video's on youtube.
I have already reinstalled my Laptop by booting Windows. In Factory
I also have all the latest Adobe installed on it and even installed the latest video drivers from the AMD website.

I'm sick of it.

Yours Sincerely,

Parel Singh

My System SpecsSystem Spec

22 May 2013   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

A stop 0xED is not anything related to the issue being revealed in the third screenshot.

As per the third screenshot, it is a GPU/display driver issue, and to debug it, we need the information as per the Blue Screen of Death (BSOD) Posting Instructions.

But the screenshots of the BSOD indicates to an unmountable boot volume. Usually users cannot use the computer normally after that BSOD, but it appears that you can? So you need to post a screenshot of your disc management window.
Disk Management - Post a Screen Capture Image

After seeing those info, we may proceed with the issue.
My System SpecsSystem Spec

 Laptop is getting blue screen playing videos

Thread Tools

Similar help and support threads
Thread Forum
Blue Screen while watching 1080p videos on YouTube
I was watching 1080p videos on YouTube and the Blue Screen of Death apeared. Twice. Mentioned something about physical memory crash. I think it's RAM, but not sure. Any tips? (error log in attachments)
BSOD Help and Support
Various blue screen codes when rendering videos in VideoStudio pro X5
So I've been having BSOD errors for 6 months now. After dealing with Microsoft for 5 months, they're basically told me that I'm on my own (after they admitted to causing the issue and recently installed a codec containing a virus on my computer which i have since removed). the whole issue started...
BSOD Help and Support
BSOD error 1A. Blue screen using Skype and streaming videos
My problem right now is that that I blue screen randomly while doing minimal things, and when that happens the USB's don't work after the automatic restart unless they are removed and re-plugged. I only had Chrome (Full screen movie), Skype (3-way call), and RaidCall (minimized) running, yet it...
BSOD Help and Support
audio on laptop dragging while playing videos and music
My audio on my laptop is dragging when i am playing music or music videos on it or any videos for that matter. What do i need to do? Is there maybe something i need to download to make the audio play better? Please help!:(
Sound & Audio
5850 Getting Blue Screen of Death When Playing Flash/DVR Videos..
Here are my specs.. I5-750..8 GB Ram..Windows 7 64 Bit..Radeon 5850 1 GB Ram... I do not have any trouble playing 3D Games..Play hours of Black Ops/Bad Company 2 with no issues. I am getting crashes when playing Youtube videos..Blue Screen of death..dramatic..sometimes the video just...
Graphic Cards
Embedded Videos cause Blue Screen
I have a problem with embedded videos crashing, had a tech guy look at it and turns out to be the wireless driver, Fujitsu Siemens Computers WLAN 802.11b/g & win 7. Apparently No fix available yet? Plugged in a wireless adapter dongle and no problem?? S it must be in built wireless adapter. Any...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:08.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App