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Windows 7: Laptop is getting blue screen playing videos

22 May 2013   #1

Windows 7 Home Premium Home Editie Media Center 6.01.7601 Service Pack 1 (64-bit
Laptop is getting blue screen playing videos


My Toshiba laptop windows7 64bit (Model name: satelitte C660-249 Part No.: PSC1GE) always gets a blue screen when playing i'm playing movies or when watching video's on youtube.
I have already reinstalled my Laptop by booting Windows. In Factory
I also have all the latest Adobe installed on it and even installed the latest video drivers from the AMD website.

I'm sick of it.

Yours Sincerely,

Parel Singh

My System SpecsSystem Spec

22 May 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1

A stop 0xED is not anything related to the issue being revealed in the third screenshot.

As per the third screenshot, it is a GPU/display driver issue, and to debug it, we need the information as per the Blue Screen of Death (BSOD) Posting Instructions.

But the screenshots of the BSOD indicates to an unmountable boot volume. Usually users cannot use the computer normally after that BSOD, but it appears that you can? So you need to post a screenshot of your disc management window.
Disk Management - Post a Screen Capture Image

After seeing those info, we may proceed with the issue.
My System SpecsSystem Spec

 Laptop is getting blue screen playing videos

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