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Windows 7: stop error 0x000000D1 in MSI GE60 0nd/0nc


23 May 2013   #1

Windows 7 64bit
 
 
stop error 0x000000D1 in MSI GE60 0nd/0nc

Hello,
i just I just bought a few days ago the laptop MSI GE60 0nd/0nc and until now got few blue screens..
all of the blue screens have the same .
the stop errors is 0x000000D1 ..

Picture of one of the blue screens:


files and data of my blue screens:
dropbox.com/s/qftex61g2hsqkv1/Minidump.rar


I do not know why this is happening.
But until now I have tried several things to solve the problem that information I can provide:
When I bought the computer, the computer came without an operating system (Windows). it was only freeDOS.
I installed Windows 7 (the X17-24281.iso copy from here - official-windows-7-sp1-iso-image-downloads-t12325.html with Valid serial i have). Then the blue screen happened to me at the first time. the First blue screen was happened to me while I was trying to change the my partitions in my Hard Disk Through the "Create and format a hard disk partitions" in Windows 7.

I can say definitively - it happened on a clean Windows - Before I installed any drivers from my disc that came with the computer.
But the first blue screen not saved and documented. It is not included in the download, and it's not in the images.
I re-installed windows and it is deleted.

The other times it happened to me was after i have installed the drivers.
and this was happen not when i played games..
Most times it happened when i used the softwere 3ds max 2013.
The strange thing is that it did not happen and not even once in heavy game when the computer work most hard.
I played for hours the game Far Cry 3 on ULTRA settings and no blue screens at all..
this point is very strange.
not all of my blue screens happened While 3ds max 2013 running but most of them.

i downloaded the software "bluescreenview" and Every time i got a blue screen, i looked in that Software.
Most of the blue screens was Show me that the broblem is with the ntoskrnl.exe.
but by Search on Google - this info was not good enough for me because According to Google - this exe do Lots of general things.
Yesterday i got a new blue screen with the same Error Message - DRIVER_IRQL_NOT_LESS_OR_EQUAL
but this blue screen gave me more info About the problem -
According to "bluescreenview" i saw that there was Another file (with the ntoskrnl.exe) that Caused the problem.
that file is "netwsw00.sys" -


I did a Google search and it gave me much more information ..
The problem is with the intel wireless card.

After some searching, I came to a topic at Intel forum:
communities.intel.com/thread/33377?start=15&tstart=0
In this topic people have complained about this problem (Blue screen).

On the second page of the topic someone gave a link to an old driver for the intel wireless card.
he said that he Does not have that problem with this driver. the old driver version is 14.2.0.10.
so i installed this driver and after that i thought I solved the problem...

Because after that I did not get a blue screen for a long time ...
I turned on the 3ds max and for hours - laptop worked properly.
I did a lot in that time. I played far cry 3 and I used a lot on the computer.
but at the end - it happened again. While 3ds Max and Photoshop running.

This was a blue screen with the same message.

I do not know what to do.

Please help me!

My System SpecsSystem Spec
.

23 May 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

My System SpecsSystem Spec
23 May 2013   #3

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by Dsprague View Post
i did it.
here is the new file:
but it doas not Contains all the old dmp files in the dropbox link Because i restored my computer with image file..
My System SpecsSystem Spec
.


23 May 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

there is no file attached to your post.
My System SpecsSystem Spec
23 May 2013   #5

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by Dsprague View Post
there is no file attached to your post.
i don't know why..

i uploaded it now to here:
https://www.dropbox.com/s/4ow2bcuvzvnswtv/gil900.7z
My System SpecsSystem Spec
23 May 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

OK so it looks like Eset is failing all over the place:
Code:
fffff880`0c9920e8  fffff880`02de6311Unable to load image \SystemRoot\system32\DRIVERS\EpfwLWF.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for EpfwLWF.sys
*** ERROR: Module load completed but symbols could not be loaded for EpfwLWF.sys
 EpfwLWF+0x2311
Driver Reference Table - EpfwLWF.sys

Code:
fffff880`0c991a90  fffff880`017c5000Unable to load image \SystemRoot\system32\DRIVERS\epfwwfp.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for epfwwfp.sys
*** ERROR: Module load completed but symbols could not be loaded for epfwwfp.sys
 epfwwfp+0xf000
Driver Reference Table - epfwwfp.sys

Code:
fffff880`0c9917c8  fffff880`090b52b5Unable to load image \SystemRoot\system32\DRIVERS\epfw.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for epfw.sys
*** ERROR: Module load completed but symbols could not be loaded for epfw.sys
 epfw+0x1f2b5
Driver Reference Table - epfw.sys

Please remove it using the ESET Removal Tool, then replace it with Microsoft Security Essentials, and Malwarebytes Anti-malware. Tip when installing Malwarebytes be sure to uncheck the box at the end of the installation offering to start a free trial.

Your Intel wifi driver also seems to be problematic:
Code:
fffff880`0c9914a8  fffff880`064c310cUnable to load image \SystemRoot\system32\DRIVERS\Netwsw00.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Netwsw00.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwsw00.sys
 Netwsw00+0x2a10c
Driver Reference Table - Netwsw00.sys

Please update the driver from here: Intel® Customer Support

and last please remove the following from your computer it is likely only doing harm to your computer:
Code:
Start Menu\Programs\Wise Registry Cleaner
Registry Cleaner Tests - Why NOT To Use One!
My System SpecsSystem Spec
23 May 2013   #7

Windows 7 64bit
 
 

thanks!
Do I need to remove eset with this tool now?
or at first I need to do a normal uninstall?
My System SpecsSystem Spec
23 May 2013   #8

Windows 7 64bit
 
 

what i need to download?
Wireless_15.6.1_Ds64.exe or Wireless_15.6.1_s64.exe ?
My System SpecsSystem Spec
24 May 2013   #9

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Quote   Quote: Originally Posted by gil900 View Post
thanks!
Do I need to remove eset with this tool now?
or at first I need to do a normal uninstall?
The tool should be the way that you uninstall ESET it will remove all of its components where a normal uninstall may not.

Quote:
what i need to download?
Wireless_15.6.1_Ds64.exe or Wireless_15.6.1_s64.exe ?
Wireless_15.6.1_Ds64.exe
My System SpecsSystem Spec
24 May 2013   #10

Windows 7 64bit
 
 

i did it all and i hope that it will solve the problem..
In fact I'm very skeptical ..
I know it happens because the wii-fi intel card
And I tried a lot of drivers ..

But I never suspected on eset nod 32.
So I never tried to see how the laptop works without eset nod 32 ..

I'm no expert but from what I've seen, this forum has geniuses people.
So I'm a bit optimistic ..

I ordered this:
Hot Mini 150Mbps 150M 802 11n Wireless WiFi USB Network LAN Adapter Card Dongle | eBay
for case that there is nothing to do ..
this way i can disable the wii-fi card and use this.

if i can't solve the problem, then this way i can kill the problem
(i am deal with this problem at last 26 days)
My System SpecsSystem Spec
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 stop error 0x000000D1 in MSI GE60 0nd/0nc




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