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Windows 7: BSOD when trying to shutdown my PC

25 May 2013   #1
ins71

Windows 7 Ultimate x64
 
 
BSOD when trying to shutdown my PC

I get BSOD sometimes when try to shutdown my PC
I uploaded diagnostic tool file

Thank you for your help

Elias


My System SpecsSystem Spec
.

25 May 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The BSOD is caused by Handelsbanken card reader driver.
Code:
            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0  1 fffffa800f44a8b0 00000000 00000000-00000000    pending
          Unable to load image \SystemRoot\system32\DRIVERS\shbecr.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for shbecr.sys
*** ERROR: Module load completed but symbols could not be loaded for shbecr.sys
 \Driver\Tdsshbecr
            Args: 00016600 00000001 00000004 00000006
 [ 16, 2]   0 e1 fffffa8010a3e320 00000000 00000000-00000000    pending
           \Driver\scfilter
            Args: 00016600 00000001 00000004 00000006
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8014025740    

            Args: 00000000 00000000 00000000 00000000
And the driver is very old.
Code:
fffff880`099b0000 fffff880`099c2000   shbecr   T (no symbols)           
    Loaded symbol image file: shbecr.sys
    Image path: \SystemRoot\system32\DRIVERS\shbecr.sys
    Image name: shbecr.sys
    Timestamp:        Fri May 30 17:58:27 2008 (483FF2EB)
    CheckSum:         00014042
    ImageSize:        00012000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try to update it from the manufacturer's website.
My System SpecsSystem Spec
Reply

 BSOD when trying to shutdown my PC




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