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Windows 7: various data recovery software hangs/crashes (with 0xc0000005)

28 May 2013   #11
centaur78

Windows 7 ultimate x64
 
 

All right smarty pants ... do the following
  1. Download Process Monitor. Unzip the file and open Procmon.exe with administrative privileges
  2. You will see that it will start capturing events ... Stop this by clicking on the Magnifying glass icon. then clear the window with the Eraser icon.
  3. Now Start the capture again by clicking on the Magnifying glass icon... but this time while you do that also start GetDataBack at the same time...
  4. Let them both run ... till you get the error and getdataback crashes...
  5. Then stop the capture at procmon .. and save the capture using "File > Save"... in the resulting windows.. select "All Events" and save the file as .pml
  6. Upload the .pml file... Since this is going to be a big file.... Zip the files and upload it dropbox or skydrive and post a link here

I will have one final look.


My System SpecsSystem Spec
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28 May 2013   #12
energydream2007

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

ok doing this now. will update and upload
My System SpecsSystem Spec
28 May 2013   #13
energydream2007

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

here it is:
https://skydrive.live.com/redir?resi...DkCeTam4iqVM_M

or

https://mega.co.nz/#!NVdB3DjS!EgoCQF...At6I7CtR6V0cLk

cause of file size downloading from skydrive is with account only

p.s - started getdataback at 11:37 and the the hang/crash at 13:19/13:20
My System SpecsSystem Spec
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29 May 2013   #14
energydream2007

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

hello? awaiting for further replies
My System SpecsSystem Spec
29 May 2013   #15
centaur78

Windows 7 ultimate x64
 
 

Hi

Looking at the .pml which almost 7.7 GB in size and almost 19 million entries... sorry i can't be fast enough.. I have got a life !!

Ok i can see that you trying to run lots of program at the same time... I can see you are downloading a file through chrome and at the same time running bittorrent and then getdataback... saving and writing data to d:\

Also you are using two pagefiles one on your SSD and other on D:\. My suggestion is not to use the pagefile on SSD as it would reduce the lifetime of your SSD. Keep the paging file only on D:\ with system managed.

Thirdly to avoid all other programs interfering with Getdataback... i would suggest you use the Live CD version or BratPE version to retrive your files...

Follow the instruction mentioned on those links and you will be able to recover.

Let me know how that goes.
My System SpecsSystem Spec
30 May 2013   #16
energydream2007

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

tnx iv moved the pagefile to D.

ok so iv tried the suggestions but those didn't worked, the hang/crash also occurs in bartpe/winpe environments. so it seems the problem is more hardware related,but just between the software to this specific hdd (witch seems to be in good condition).
iv did a tests to all the components in the computer and all is looking good, also did memtest with no errors.

what could cause a software to crash with this drive? other drives dont crash
My System SpecsSystem Spec
30 May 2013   #17
centaur78

Windows 7 ultimate x64
 
 

Have you tried it with the Live CD version .... which is linux based ??

If it still crashes in that too and the BSOD's are also memory related (c0005) ... then you could do a memtest for your RAM sticks..

Do the test for Each RAM in Each slot individually for 7 to 8 pass

Do this first before you go with the live CD route...
My System SpecsSystem Spec
30 May 2013   #18
energydream2007

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I didnt tried the linux one, also i should note that up until now i havnt got a BSOD, its hangs/crashes. i wonder if its c0005 too but in winpe event viewer is not active so im not sure how to find out.

memtest results were clean from yesterday (tough 2 passes and not 7/8). il try
My System SpecsSystem Spec
30 May 2013   #19
centaur78

Windows 7 ultimate x64
 
 

Well memtest need to be done 7 to 8 passes... to confirm at least the RAM's are fine...

If this passes... then the only thing to do is to try with another software or try the live CD version
My System SpecsSystem Spec
01 Jun 2013   #20
energydream2007

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

after days of testing, it seems there is nothing wrong with the system hardware and probably not software either (the errors occurs in both linux live cd and winpe). iv checked the ram as suggested and no errors, so the only clue iv found is in Microsoft forum that the OP have an 0xc0000005 and one of the posters think it can come from Bad sectors or corrupt disk.

but the disk seems to be fine in all aspects, i need to ask, from a recovery stand point, is it safe to try and correct the bad sectors or other disk corruption? (that may or may not exist, im not sure) cause i need to maintain the disk at the current recovery level (1.2 TB from 1.8), and not reduce the amount of files and such.

what do you suggest?
My System SpecsSystem Spec
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 various data recovery software hangs/crashes (with 0xc0000005)




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