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Windows 7: Frequent BSOD: Memory_Management (CUSTOM BUILT)

26 May 2013   #1
Whalen207

Windows 7 Professional 64-bit
 
 
Frequent BSOD: Memory_Management (CUSTOM BUILT)

Computer Specifications are in my profile. BSOD occurs multiple times a day now, my attempts at remedying it have been sporadic and unsuccessful. I have no reason to believe it's a virus or hardware problem, and if it's a driver issue it must be a fairly obscure one. But I'm not ruling anything out, and all suggestions are welcome.

Also during regular computer use Mozilla Aurora (variant of Firefox) crashes frequently, defying explanation and solution even after multiple installs and extension runs. Planetside 2 also crashes. No other programs (regularly) crash during use.

The BSODs can occur at any time, but are more frequent when a task is being done, ie exiting or entering an application or using a flash object.


My System SpecsSystem Spec
.
26 May 2013   #2
centaur78

Windows 7 ultimate x64
 
 

First thing Welcome to SevenForums

Second thing... WHY THE HELL ARE YOU USING KASPERSKY ANTIVIRUS and MSE together !!!! For christ sake...you are asking for more trouble !!!! Keep only one... we recommend MSE here... but the choice is yours...

Third... As far as i can see in your BSOD... they are related to virtual memory.... which again is related to SSD.... where your Windows is installed.

Now I would need to know what firmware is running on the OCZ Agility SSD.. use this post to check your firmware version.

Fourth your BIOS version is P2.00.... current version is P2.80 with lots of fixes for SATA 3 , memory, CPU etc... please update it to latest.

Well do these and let me know...
My System SpecsSystem Spec
26 May 2013   #3
Whalen207

Windows 7 Professional 64-bit
 
 

Quote   Quote: Originally Posted by centaur78 View Post
First thing Welcome to SevenForums

Second thing... WHY THE HELL ARE YOU USING KASPERSKY ANTIVIRUS and MSE together !!!! For christ sake...you are asking for more trouble !!!! Keep only one... we recommend MSE here... but the choice is yours...

Third... As far as i can see in your BSOD... they are related to virtual memory.... which again is related to SSD.... where your Windows is installed.

Now I would need to know what firmware is running on the OCZ Agility SSD.. use this post to check your firmware version.

Fourth your BIOS version is P2.00.... current version is P2.80 with lots of fixes for SATA 3 , memory, CPU etc... please update it to latest.

Well do these and let me know...
- Disabled Kaspersky
- Updated BIOS version
- Link to "check firmware version" is either dead or inaccessible

So far, no BSOD, but it's only been five minutes
My System SpecsSystem Spec
.

26 May 2013   #4
centaur78

Windows 7 ultimate x64
 
 

- Not Disabled but remove Kaspersky
- Good
- Go to device manager right click the SSD drive > properties > details tab > click hardware ids from the property tab, and there it is:

Attachment 269771
My System SpecsSystem Spec
26 May 2013   #5
Whalen207

Windows 7 Professional 64-bit
 
 

My System SpecsSystem Spec
26 May 2013   #6
centaur78

Windows 7 ultimate x64
 
 

current firmware version is at 2.25. You can update it if you want .... below is the release note for that

Attachment 269785

How is the BSOD coming ??? anything yet
My System SpecsSystem Spec
26 May 2013   #7
Whalen207

Windows 7 Professional 64-bit
 
 

Quote   Quote: Originally Posted by centaur78 View Post
current firmware version is at 2.25. You can update it if you want .... below is the release note for that

Attachment 269785

How is the BSOD coming ??? anything yet
No BSODs yet, but I'll bet I will get one tomorrow. Will update with additional logs then.
My System SpecsSystem Spec
28 May 2013   #8
Whalen207

Windows 7 Professional 64-bit
 
 

Another BSOD, I think it's Kaspersky
My System SpecsSystem Spec
28 May 2013   #9
Whalen207

Windows 7 Professional 64-bit
 
 

Yet another BSOD
All while playing Planetside 2
My System SpecsSystem Spec
28 May 2013   #10
Whalen207

Windows 7 Professional 64-bit
 
 

One more,
Disabled Overclock on i5, still bluescreening. Exited Kaspersky, still bluescreening.
Running full scan of computer, going to do a Memtest and if needed clean out both drives/reinstall Windows.

EDIT:
Note I have not updated SSD's firmware, and BSODs do not only occur during Planetside 2 use but do occur much more frequently during PS2.
My System SpecsSystem Spec
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 Frequent BSOD: Memory_Management (CUSTOM BUILT)




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