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Windows 7: WMP Crashes when loading and Blue Screen Yesterday etc...

02 Jun 2013   #31
Radical924

Windows 7 Home Premium 64bit SP1
 
 

Alright thank you!


My System SpecsSystem Spec
.
03 Jun 2013   #32
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi Radical924,

I can't see any SFC log in your CBS log, so can you try again please:

SFC Scan
  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt

  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Tom
My System SpecsSystem Spec
05 Jun 2013   #33
Radical924

Windows 7 Home Premium 64bit SP1
 
 

Sorry for the late reply I was gone for a couple days... Anyways the CBS log you asked for is attached below.
My System SpecsSystem Spec
.

06 Jun 2013   #34
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi Radical924,


No problem


Your CBS log shows three files are corrupt:


Code:
2013-06-05 20:24:48, Info                  CSI    0000031b [SR] Repairing 4 components
2013-06-05 20:24:48, Info                  CSI    0000031c [SR] Beginning Verify and Repair transaction
2013-06-05 20:24:48, Info                  CSI    0000031d Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-fde_31bf3856ad364e35_6.1.7601.17514_none_aa136561b9ed4ae4\fde.dll do not match actual file [l:14{7}]"fde.dll" :
  Found: {l:32 b:ofJrYBMvfbcRFAtPFwvTqckgU78Xi+9tWAnhLEg79/w=} Expected: {l:32 b:rD8UQlH7wg0krCTlExE3A4g0I9dsTh7xIycF/LkD9Wc=}
2013-06-05 20:24:48, Info                  CSI    0000031e [SR] Cannot repair member file [l:14{7}]"fde.dll" of Microsoft-Windows-fde, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-06-05 20:24:48, Info                  CSI    0000031f Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_6.1.7600.16385_none_ce0882b8c63afdf6\gpedit.dll do not match actual file [l:20{10}]"gpedit.dll" :
  Found: {l:32 b:kr66STTQJj/SGCfMluAmidqauu1XH+iINrNGn3DUoo4=} Expected: {l:32 b:APoyRFs/y8q5FUUUqvnYUu7WNOvG8O1t5PIwVEdODBg=}
2013-06-05 20:24:48, Info                  CSI    00000320 [SR] Cannot repair member file [l:20{10}]"gpedit.dll" of Microsoft-Windows-GroupPolicy-Admin-Gpedit, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-06-05 20:24:48, Info                  CSI    00000321 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-fdeploy_31bf3856ad364e35_6.1.7601.17514_none_e1bcfc28af006dea\fdeploy.dll do not match actual file [l:22{11}]"fdeploy.dll" :
  Found: {l:32 b:X2Mxr15BWaSKXy2mybUslwVk9Y/FqInLy5D57coBHZA=} Expected: {l:32 b:owbRu8ISPrlmbl0Vz49ljrBofAkNgg5OBFcHetYH9Ps=}
2013-06-05 20:24:48, Info                  CSI    00000322 [SR] Cannot repair member file [l:22{11}]"fdeploy.dll" of Microsoft-Windows-fdeploy, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-06-05 20:24:48, Info                  CSI    00000323 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-grouppolicy-gptext_31bf3856ad364e35_6.1.7600.16385_none_372622adf05a6587\gptext.dll do not match actual file [l:20{10}]"gptext.dll" :
  Found: {l:32 b:4R/wpzngnfdc0a94M7qP6Hg+i5N+LV89wlqPbSNLqTs=} Expected: {l:32 b:BsDN+s9AhmnbH9IGM3kEZrPP60pDJbd5sBO9ucrTILY=}
2013-06-05 20:24:48, Info                  CSI    00000324 [SR] Cannot repair member file [l:20{10}]"gptext.dll" of Microsoft-Windows-GroupPolicy-Gptext, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-06-05 20:24:48, Info                  CSI    00000325 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-fdeploy_31bf3856ad364e35_6.1.7601.17514_none_e1bcfc28af006dea\fdeploy.dll do not match actual file [l:22{11}]"fdeploy.dll" :
  Found: {l:32 b:X2Mxr15BWaSKXy2mybUslwVk9Y/FqInLy5D57coBHZA=} Expected: {l:32 b:owbRu8ISPrlmbl0Vz49ljrBofAkNgg5OBFcHetYH9Ps=}
2013-06-05 20:24:48, Info                  CSI    00000326 [SR] Cannot repair member file [l:22{11}]"fdeploy.dll" of Microsoft-Windows-fdeploy, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-06-05 20:24:48, Info                  CSI    00000327 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2013-06-05 20:24:48, Info                  CSI    00000328 Hashes for file member \??\C:\Windows\SysWOW64\fdeploy.dll do not match actual file [l:22{11}]"fdeploy.dll" :
  Found: {l:32 b:X2Mxr15BWaSKXy2mybUslwVk9Y/FqInLy5D57coBHZA=} Expected: {l:32 b:owbRu8ISPrlmbl0Vz49ljrBofAkNgg5OBFcHetYH9Ps=}
2013-06-05 20:24:48, Info                  CSI    00000329 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-fdeploy_31bf3856ad364e35_6.1.7601.17514_none_e1bcfc28af006dea\fdeploy.dll do not match actual file [l:22{11}]"fdeploy.dll" :
  Found: {l:32 b:X2Mxr15BWaSKXy2mybUslwVk9Y/FqInLy5D57coBHZA=} Expected: {l:32 b:owbRu8ISPrlmbl0Vz49ljrBofAkNgg5OBFcHetYH9Ps=}
2013-06-05 20:24:48, Info                  CSI    0000032a [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:22{11}]"fdeploy.dll"; source file in store is also corrupted
2013-06-05 20:24:48, Info                  CSI    0000032b Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-fde_31bf3856ad364e35_6.1.7601.17514_none_aa136561b9ed4ae4\fde.dll do not match actual file [l:14{7}]"fde.dll" :
  Found: {l:32 b:ofJrYBMvfbcRFAtPFwvTqckgU78Xi+9tWAnhLEg79/w=} Expected: {l:32 b:rD8UQlH7wg0krCTlExE3A4g0I9dsTh7xIycF/LkD9Wc=}
2013-06-05 20:24:48, Info                  CSI    0000032c [SR] Cannot repair member file [l:14{7}]"fde.dll" of Microsoft-Windows-fde, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-06-05 20:24:48, Info                  CSI    0000032d [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2013-06-05 20:24:48, Info                  CSI    0000032e Hashes for file member \??\C:\Windows\SysWOW64\fde.dll do not match actual file [l:14{7}]"fde.dll" :
  Found: {l:32 b:ofJrYBMvfbcRFAtPFwvTqckgU78Xi+9tWAnhLEg79/w=} Expected: {l:32 b:rD8UQlH7wg0krCTlExE3A4g0I9dsTh7xIycF/LkD9Wc=}
2013-06-05 20:24:48, Info                  CSI    0000032f Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-fde_31bf3856ad364e35_6.1.7601.17514_none_aa136561b9ed4ae4\fde.dll do not match actual file [l:14{7}]"fde.dll" :
  Found: {l:32 b:ofJrYBMvfbcRFAtPFwvTqckgU78Xi+9tWAnhLEg79/w=} Expected: {l:32 b:rD8UQlH7wg0krCTlExE3A4g0I9dsTh7xIycF/LkD9Wc=}
2013-06-05 20:24:48, Info                  CSI    00000330 [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:14{7}]"fde.dll"; source file in store is also corrupted
2013-06-05 20:24:48, Info                  CSI    00000331 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-grouppolicy-gptext_31bf3856ad364e35_6.1.7600.16385_none_372622adf05a6587\gptext.dll do not match actual file [l:20{10}]"gptext.dll" :
  Found: {l:32 b:4R/wpzngnfdc0a94M7qP6Hg+i5N+LV89wlqPbSNLqTs=} Expected: {l:32 b:BsDN+s9AhmnbH9IGM3kEZrPP60pDJbd5sBO9ucrTILY=}
2013-06-05 20:24:48, Info                  CSI    00000332 [SR] Cannot repair member file [l:20{10}]"gptext.dll" of Microsoft-Windows-GroupPolicy-Gptext, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-06-05 20:24:48, Info                  CSI    00000333 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2013-06-05 20:24:49, Info                  CSI    00000334 Hashes for file member \??\C:\Windows\SysWOW64\gptext.dll do not match actual file [l:20{10}]"gptext.dll" :
  Found: {l:32 b:4R/wpzngnfdc0a94M7qP6Hg+i5N+LV89wlqPbSNLqTs=} Expected: {l:32 b:BsDN+s9AhmnbH9IGM3kEZrPP60pDJbd5sBO9ucrTILY=}
2013-06-05 20:24:49, Info                  CSI    00000335 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-grouppolicy-gptext_31bf3856ad364e35_6.1.7600.16385_none_372622adf05a6587\gptext.dll do not match actual file [l:20{10}]"gptext.dll" :
  Found: {l:32 b:4R/wpzngnfdc0a94M7qP6Hg+i5N+LV89wlqPbSNLqTs=} Expected: {l:32 b:BsDN+s9AhmnbH9IGM3kEZrPP60pDJbd5sBO9ucrTILY=}
2013-06-05 20:24:49, Info                  CSI    00000336 [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:20{10}]"gptext.dll"; source file in store is also corrupted
2013-06-05 20:24:49, Info                  CSI    00000337 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_6.1.7600.16385_none_ce0882b8c63afdf6\gpedit.dll do not match actual file [l:20{10}]"gpedit.dll" :
  Found: {l:32 b:kr66STTQJj/SGCfMluAmidqauu1XH+iINrNGn3DUoo4=} Expected: {l:32 b:APoyRFs/y8q5FUUUqvnYUu7WNOvG8O1t5PIwVEdODBg=}
2013-06-05 20:24:49, Info                  CSI    00000338 [SR] Cannot repair member file [l:20{10}]"gpedit.dll" of Microsoft-Windows-GroupPolicy-Admin-Gpedit, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-06-05 20:24:49, Info                  CSI    00000339 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2013-06-05 20:24:49, Info                  CSI    0000033a Hashes for file member \??\C:\Windows\SysWOW64\gpedit.dll do not match actual file [l:20{10}]"gpedit.dll" :
  Found: {l:32 b:kr66STTQJj/SGCfMluAmidqauu1XH+iINrNGn3DUoo4=} Expected: {l:32 b:APoyRFs/y8q5FUUUqvnYUu7WNOvG8O1t5PIwVEdODBg=}
2013-06-05 20:24:49, Info                  CSI    0000033b Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_6.1.7600.16385_none_ce0882b8c63afdf6\gpedit.dll do not match actual file [l:20{10}]"gpedit.dll" :
  Found: {l:32 b:kr66STTQJj/SGCfMluAmidqauu1XH+iINrNGn3DUoo4=} Expected: {l:32 b:APoyRFs/y8q5FUUUqvnYUu7WNOvG8O1t5PIwVEdODBg=}
2013-06-05 20:24:49, Info                  CSI    0000033c [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:20{10}]"gpedit.dll"; source file in store is also corrupted

SFCFix Script


Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a files should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.



https://dl.dropboxusercontent.com/u/...924/SFCFix.zip


Tom
My System SpecsSystem Spec
06 Jun 2013   #35
Radical924

Windows 7 Home Premium 64bit SP1
 
 

Okay I think since I have gpedit on Windows 7 Home Premium installed (It is a program that gives it to me) so any of the files errored as gpedit are associated with that program and are fine(atleast they should be)... Here is a link to the program (if it helps): https://www.box.com/s/t7b9j6vlpxwo7klu8xya Anyways I ran what you told me to run so here is the code below that you wanted:

Code:
SFCFix version 1.5.5.0 by niemiro.
Start time: 2013-06-06 19:17:14.498
Using .zip script file at C:\Users\Brandon\Desktop\SFCFix.zip




PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS\x86_microsoft-windows-fde_31bf3856ad364e35_6.1.7601.17514_none_aa136561b9ed4ae4\fde.dll
Successfully took permissions for file or folder C:\Windows\WinSxS\x86_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_6.1.7600.16385_none_ce0882b8c63afdf6\gpedit.dll
Successfully took permissions for file or folder C:\Windows\WinSxS\x86_microsoft-windows-fdeploy_31bf3856ad364e35_6.1.7601.17514_none_e1bcfc28af006dea\fdeploy.dll
Successfully took permissions for file or folder C:\Windows\SysWOW64\gptext.dll

Successfully copied file \\?\C:\Users\Brandon\AppData\Local\niemiro\Archive\fde.dll to \\?\C:\Windows\WinSxS\x86_microsoft-windows-fde_31bf3856ad364e35_6.1.7601.17514_none_aa136561b9ed4ae4\fde.dll.
Successfully copied file \\?\C:\Users\Brandon\AppData\Local\niemiro\Archive\fde.dll to \\?\C:\Windows\SysWOW64\fde.dll.
Successfully copied file \\?\C:\Users\Brandon\AppData\Local\niemiro\Archive\gpedit.dll to \\?\C:\Windows\WinSxS\x86_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_6.1.7600.16385_none_ce0882b8c63afdf6\gpedit.dll.
Successfully copied file \\?\C:\Users\Brandon\AppData\Local\niemiro\Archive\gpedit.dll to \\?\C:\Windows\SysWOW64\gpedit.dll.
Failed to copy file \\?\C:\Users\Brandon\AppData\Local\niemiro\Archive\gptext.dll to \\?\C:\Windows\WinSxS\x86_microsoft-windows-fdeploy_31bf3856ad364e35_6.1.7601.17514_none_e1bcfc28af006dea\fdeploy.dll with error code ERROR_FILE_NOT_FOUND.
Failed to copy file \\?\C:\Users\Brandon\AppData\Local\niemiro\Archive\gptext.dll to \\?\C:\Windows\SysWOW64\gptext.dll with error code ERROR_FILE_NOT_FOUND.

Successfully restored ownership for C:\Windows\WinSxS\x86_microsoft-windows-fde_31bf3856ad364e35_6.1.7601.17514_none_aa136561b9ed4ae4\fde.dll
Successfully restored permissions on C:\Windows\WinSxS\x86_microsoft-windows-fde_31bf3856ad364e35_6.1.7601.17514_none_aa136561b9ed4ae4\fde.dll
Successfully restored ownership for C:\Windows\WinSxS\x86_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_6.1.7600.16385_none_ce0882b8c63afdf6\gpedit.dll
Successfully restored permissions on C:\Windows\WinSxS\x86_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_6.1.7600.16385_none_ce0882b8c63afdf6\gpedit.dll
Successfully restored ownership for C:\Windows\WinSxS\x86_microsoft-windows-fdeploy_31bf3856ad364e35_6.1.7601.17514_none_e1bcfc28af006dea\fdeploy.dll
Successfully restored permissions on C:\Windows\WinSxS\x86_microsoft-windows-fdeploy_31bf3856ad364e35_6.1.7601.17514_none_e1bcfc28af006dea\fdeploy.dll
Successfully restored ownership for C:\Windows\SysWOW64\gptext.dll
Successfully restored permissions on C:\Windows\SysWOW64\gptext.dll
PowerCopy:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 1.5.5.0 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2013-06-06 19:17:17.305
----------------------EOF-----------------------
My System SpecsSystem Spec
06 Jun 2013   #36
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi Radical924,

Ah, that explains a few things! Thanks for letting me know - it's useful to know this for future threads as well.

That last script will have just killed your gpedit so you might want to reinstall that patch

Are you still having problems with WMP?

Tom
My System SpecsSystem Spec
06 Jun 2013   #37
Radical924

Windows 7 Home Premium 64bit SP1
 
 

Yeah unfortunately WMP still doesn't work...
My System SpecsSystem Spec
06 Jun 2013   #38
gregrocker

 

Have you tried turning off WMP in Programs and Features, rebooting and then turning it back on? This sometimes works for features.

I would have already reinstalled following the steps to get a perfect Clean Reinstall - Factory OEM Windows 7 with an image backed up so you never have to reinstall again.

Rarely can you salvage Win7 that's been ruined by an optimizer or tweaking suite unless you have a System Restore point to a point before it was run.
My System SpecsSystem Spec
06 Jun 2013   #39
Radical924

Windows 7 Home Premium 64bit SP1
 
 

Okay well alright then I will deal with the issues for now until I can find someone to let me borrow an external from them to backup my files onto before I clean install...
My System SpecsSystem Spec
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 WMP Crashes when loading and Blue Screen Yesterday etc...




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