BSOD during login.

sparkstar3 · 27 May 2013

My laptop shut itself off due to high temperature. When I rebooted it, everything seemed fine until I got to the log-in screen. I punch in my password, the little blue swirl spins for a bit then, you guessed it, BSOD.

Am I'm not sure what's causing it. Recently, my computer has been locking up on me and I thought I got rid of the cause (IOBIT Advanced System Care) because it hasn't locked up since that was uninstalled. Maybe it's some kind of driver issue? I have no idea.

I'm the only one who uses this computer.
Thanks!

koolkat77 · 27 May 2013

Code:

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000006, fffff800035081c0, fffff880056e8698, fffff880056e7ef0}

Probably caused by : hardware_disk

Followup: MachineOwner
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Start up
Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.

Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista
How to Change, Add, or Remove Startup Programs in Windows 7

Security App
Remove any antivirus or firewall software from your system and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software

Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials, Free antivirus for windows

Malwarebytes Anti-Malware Free

Warning

DO NOT start the free trial of MalwareBytes, unselect that option when prompted.

Tip

Update and make full scans with both separately.

Virus check
Scan your system with the following:

Kaspersky TDSSKiller - How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)

ESET online scanner - One-time virus scanner free with ESET online scanner

Hard Drive/Storage

Post a screen shot using Crystal Disk Info: CrystalDiskInfo Standard Edition

How to Upload and Post a Screenshot and File in Seven Forums

Basic checks:
Please run these tests and report back the results

1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
2. Disk check for errors on the hard drive - How to Run Disk Check in Windows 7
~~3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup~~
4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure

sparkstar3 · 28 May 2013

Thanks for your reply.
Before you posted that however, I decided to just reinstall
my OS and start fresh.

Everything seemed to be going fine until everything locked up. I manually shut down my computer and now Windows won't even start. It takes me to the windows recovery tool, then tells me that it can't automatically fix the problem.

Hooboy. What have I done?

Since the whole system got written over, does this mean that it's a hardware issue?

Arc · 28 May 2013

sparkstar3 said:

Since the whole system got written over, does this mean that it's a hardware issue?

Not necessarily.

Follow it:
Troubleshooting Windows 7 Failure to Start

Let us know about any advancement, or if at any point you got stuck.