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Windows 7: BSOD on startup and when getting out of sleep mode

28 May 2013   #1
Willem20

Windows 7 Ultimate x64
 
 
BSOD on startup and when getting out of sleep mode

Hi all,

For the last 1/2 weeks I'm getting a BSOD on startup or when I trigger my notebook to get out of sleeping mode. When the login screen shows up it happens.

Also when I'm running my laptop on battery power, it sometimes turns off.

I added a dump file in the attachments.

I hope you can help me with these problems!

Cheers,

Willem


My System SpecsSystem Spec
.
28 May 2013   #2
x BlueRobot

 

Please follow -
Quote   Quote: Originally Posted by writhziden
There seems to be a problem with your Windows installation. Please follow the Windows Genuine and Activation Issue Posting Instructions. Post the results in your next post; do not start a new thread.
My System SpecsSystem Spec
28 May 2013   #3
Willem20

Windows 7 Ultimate x64
 
 
Results

Here the result of the: "Windows Genuine and Activation Issue Posting Instructions"


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-V9488-FGM44-2C9T3
Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
Windows Product ID: 00426-OEM-8992662-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {77FBABE3-5118-49F9-B612-021B1A09BD68}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_gdr.130318-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{77FBABE3-5118-49F9-B612-021B1A09BD68}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2C9T3</PKey><PID>00426-OEM-8992662-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3693866850-2991626649-1972980552</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>K53SV</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>K53SV.215</Version><SMBIOSVersion major="2" minor="6"/><Date>20110414000000.000000+000</Date></BIOS><HWID>56BA3607018400FE</HWID><UserLCID>0413</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>West-Europa (standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Versie van Software Licensing-service: 6.1.7600.16385

Naam: Windows(R) 7, Ultimate edition
Beschrijving: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activerings-id: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Toepassings-id55c92734-d682-4d71-983e-d6ec3f16059f
Uitgebreide PID: 00426-00178-926-600010-02-1043-7600.0000-1022013
Installatie-id001745278372223954472812410925797271796831785482964752
URL van processorcertificaat: http://go.microsoft.com/fwlink/?LinkID=88338
URL van computercertificaat: http://go.microsoft.com/fwlink/?LinkID=88339
URL van gebruikte licentie: http://go.microsoft.com/fwlink/?LinkID=88341
URL van productcodecertificaat: http://go.microsoft.com/fwlink/?LinkID=88340
Gedeeltelijke productcode: 2C9T3
Licentiestatus: licentie
Resterend aantal nieuwe Windows-activeringen: 3
Vertrouwde tijd: 28-5-2013 12:02:14

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:13:2013 16:46
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAIAAQABAAIAAAABAAAAAgABAAEA6GHw7HcW/q+2wGTpSnacv4w3Sig6Py5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            _ASUS_        NoteBook
  FACP            _ASUS_        NoteBook
  HPET            _ASUS_        NoteBook
  MCFG            _ASUS_        NoteBook
  ECDT            _ASUS_        NoteBook
  SSDT            PmRef        Cpu0Ist
  SSDT            PmRef        Cpu0Ist
  SLIC            ACRSYS        ACRPRDCT
  SSDT            PmRef        Cpu0Ist
My System SpecsSystem Spec
.

28 May 2013   #4
x BlueRobot

 

Your installation is clearly counterfeit, you have a HP OEM key on a Asus motherboard, which appears to have a Acer SLIC table for some reason.

Please format and install with a genuine key using this guide to get the perfect installation - Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
29 May 2013   #5
Willem20

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
Your installation is clearly counterfeit, you have a HP OEM key on a Asus motherboard, which appears to have a Acer SLIC table for some reason.

Please format and install with a genuine key using this guide to get the perfect installation - Clean Reinstall - Factory OEM Windows 7

Thanks for your tip BlueRobot, but the strange thing is that when my notebook is running on battery power, it sometimes shuts off instantly. This doesn't happen when its plugged in the power.
My System SpecsSystem Spec
29 May 2013   #6
x BlueRobot

 

Your battery is most likely running low, and then the computer is going to sleep.
My System SpecsSystem Spec
29 May 2013   #7
Willem20

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
Your battery is most likely running low, and then the computer is going to sleep.

Its not going to sleep, it just shutsdown. But your suggestion is that I should try another/ buy a new battery?
My System SpecsSystem Spec
29 May 2013   #8
x BlueRobot

 

You will need to get a genuine operating system for a start, and you could try a new battery.
My System SpecsSystem Spec
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 BSOD on startup and when getting out of sleep mode




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