BSOD on startup and when getting out of sleep mode


  1. Posts : 4
    Windows 7 Ultimate x64
       #1

    BSOD on startup and when getting out of sleep mode


    Hi all,

    For the last 1/2 weeks I'm getting a BSOD on startup or when I trigger my notebook to get out of sleeping mode. When the login screen shows up it happens.

    Also when I'm running my laptop on battery power, it sometimes turns off.

    I added a dump file in the attachments.

    I hope you can help me with these problems!

    Cheers,

    Willem
      My Computer

  2.    #2

    Please follow -
    writhziden said:
    There seems to be a problem with your Windows installation. Please follow the Windows Genuine and Activation Issue Posting Instructions. Post the results in your next post; do not start a new thread.
      My Computer


  3. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Results


    Here the result of the: "Windows Genuine and Activation Issue Posting Instructions"


    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-V9488-FGM44-2C9T3
    Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
    Windows Product ID: 00426-OEM-8992662-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {77FBABE3-5118-49F9-B612-021B1A09BD68}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.130318-1532
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{77FBABE3-5118-49F9-B612-021B1A09BD68}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2C9T3</PKey><PID>00426-OEM-8992662-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3693866850-2991626649-1972980552</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>K53SV</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>K53SV.215</Version><SMBIOSVersion major="2" minor="6"/><Date>20110414000000.000000+000</Date></BIOS><HWID>56BA3607018400FE</HWID><UserLCID>0413</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>West-Europa (standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Versie van Software Licensing-service: 6.1.7600.16385
    
    Naam: Windows(R) 7, Ultimate edition
    Beschrijving: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activerings-id: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Toepassings-id55c92734-d682-4d71-983e-d6ec3f16059f
    Uitgebreide PID: 00426-00178-926-600010-02-1043-7600.0000-1022013
    Installatie-id001745278372223954472812410925797271796831785482964752
    URL van processorcertificaat: http://go.microsoft.com/fwlink/?LinkID=88338
    URL van computercertificaat: http://go.microsoft.com/fwlink/?LinkID=88339
    URL van gebruikte licentie: http://go.microsoft.com/fwlink/?LinkID=88341
    URL van productcodecertificaat: http://go.microsoft.com/fwlink/?LinkID=88340
    Gedeeltelijke productcode: 2C9T3
    Licentiestatus: licentie
    Resterend aantal nieuwe Windows-activeringen: 3
    Vertrouwde tijd: 28-5-2013 12:02:14
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:13:2013 16:46
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MAAAAAIAAQABAAIAAAABAAAAAgABAAEA6GHw7HcW/q+2wGTpSnacv4w3Sig6Py5z
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            _ASUS_        NoteBook
      FACP            _ASUS_        NoteBook
      HPET            _ASUS_        NoteBook
      MCFG            _ASUS_        NoteBook
      ECDT            _ASUS_        NoteBook
      SSDT            PmRef        Cpu0Ist
      SSDT            PmRef        Cpu0Ist
      SLIC            ACRSYS        ACRPRDCT
      SSDT            PmRef        Cpu0Ist
      My Computer

  4.    #4

    Your installation is clearly counterfeit, you have a HP OEM key on a Asus motherboard, which appears to have a Acer SLIC table for some reason.

    Please format and install with a genuine key using this guide to get the perfect installation - Clean Reinstall - Factory OEM Windows 7
      My Computer


  5. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #5

    x BlueRobot said:
    Your installation is clearly counterfeit, you have a HP OEM key on a Asus motherboard, which appears to have a Acer SLIC table for some reason.

    Please format and install with a genuine key using this guide to get the perfect installation - Clean Reinstall - Factory OEM Windows 7

    Thanks for your tip BlueRobot, but the strange thing is that when my notebook is running on battery power, it sometimes shuts off instantly. This doesn't happen when its plugged in the power.
      My Computer

  6.    #6

    Your battery is most likely running low, and then the computer is going to sleep.
      My Computer


  7. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #7

    x BlueRobot said:
    Your battery is most likely running low, and then the computer is going to sleep.

    Its not going to sleep, it just shutsdown. But your suggestion is that I should try another/ buy a new battery?
      My Computer

  8.    #8

    You will need to get a genuine operating system for a start, and you could try a new battery.
      My Computer


 

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