Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD playing CS:GO, error 0x00000124

28 May 2013   #1
giggsyy

Windows 7 Ultimate x64
 
 
BSOD playing CS:GO, error 0x00000124

Hi guys, I'm getting random BSODs everytime I play CS:GO. Could you help me find out what is the problem? Attach the memory dump files. From bluescreenviewer it seems to be error 124 but no idea which driver or hardware is causing this. Please help. Read from http://social.technet.microsoft.com/...-analysis.aspx that it has something to do with my PCI Express device? Could it be my graphics card? Thank you!


My System SpecsSystem Spec
.
28 May 2013   #2
Pauly

Win7 Ultimate X64
 
 

You are running without SP1 installed and hardly any windows updates installed is there a reason for this ? is your copy of windows genuine ?
My System SpecsSystem Spec
29 May 2013   #3
giggsyy

Windows 7 Ultimate x64
 
 

Damn, tot updateing was done auto. Will update to sp1. Anyway, any other possible reasons this could happen?
My System SpecsSystem Spec
.

29 May 2013   #4
giggsyy

Windows 7 Ultimate x64
 
 

Finally done the bugcheck analysis. any idea what could be causing this problem?

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80046d8028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000fe000000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000070014a, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR: 0x124_GenuineIntel

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: plugin-contain

CURRENT_IRQL: f

STACK_TEXT:
fffff880`0391bb58 fffff800`0400a903 : 00000000`00000124 00000000`00000000 fffffa80`046d8028 00000000`fe000000 : nt!KeBugCheckEx
fffff880`0391bb60 fffff800`03ba1513 : 00000000`00000001 fffffa80`0455cbf0 00000000`00000000 fffffa80`0455cc40 : hal!HalBugCheckSystem+0x1e3
fffff880`0391bba0 fffff800`0400a5c8 : 00000000`00000728 fffffa80`0455cbf0 fffff880`0391bf30 fffff880`0391bf00 : nt!WheaReportHwError+0x263
fffff880`0391bc00 fffff800`04009f1a : fffffa80`0455cbf0 fffff880`0391bf30 fffffa80`0455cbf0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`0391bd50 fffff800`04009dd5 : 00000000`00000008 00000000`00000001 fffff880`0391bfb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`0391bd90 fffff800`03ffde88 : 00000000`00000000 00000000`003f800c 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`0391bdc0 fffff800`03a8b7ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`0391bdf0 fffff800`03a8b613 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`0391bf30 00000000`51b636ff : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`03bcf460 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x51b636ff


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE

Followup: MachineOwner
My System SpecsSystem Spec
29 May 2013   #5
Pauly

Win7 Ultimate X64
 
 

My System SpecsSystem Spec
05 Jun 2013   #6
giggsyy

Windows 7 Ultimate x64
 
 

Hi guys, I installed Windows 8 pro on my computer but still getting this error. Could this be a hardware graphic card fault? Please help!

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800bdee028, fe000000, 400152}

Probably caused by : hardware

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800bdee028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000fe000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000400152, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR: 0x124_GenuineIntel

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: csgo.exe

CURRENT_IRQL: f

STACK_TEXT:
fffff801`f412ba28 fffff801`f423f93d : 00000000`00000124 00000000`00000000 fffffa80`0bdee028 00000000`fe000000 : nt!KeBugCheckEx
fffff801`f412ba30 fffff801`f43deca9 : 00000000`00000001 fffffa80`0ba74550 00000000`00000000 fffffa80`0bdee028 : hal!HalBugCheckSystem+0xf9
fffff801`f412ba70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!WheaReportHwError+0x249


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE

Followup: MachineOwner
My System SpecsSystem Spec
05 Jun 2013   #7
x BlueRobot

 

Code:
BugCheck 124, {0, fffffa800bdee028, fe000000, 400152}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : GenuineIntel
Code:
Usual causes:  Hardware, Incompatibility, May be driver corruption
Okay, your nVidia graphics card driver seems to be the most updated version:

Code:
0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`05868000 fffff880`06349000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sun May 12 20:09:45 2013 (518FE8F9)
    CheckSum:         00AB6DED
    ImageSize:        00AE1000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Code:
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800bdee138
Section       @ fffffa800bdee2c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : ICACHEL2_IRD_ERR (Proc 0 Bank 6)
  Status      : 0xfe00000000400152
  Address     : 0x000000031eb2afc0
  Misc.       : 0x00000000020f0401
The first parameter or argument has the value of 0x0, which is a Machine Check Exception, which means the CPU has detected a hardware problem and the address points to a processor error because the CPU has found one, so it could be a different form of hardware which is causing the issue.

The nVidia graphics driver was blamed, therefore the first step would be to complete a graphics card stress test.
warning   Warning
Read all the steps within the hardware test tutorials very carefully, as stress tests is designed run components to their maximum capacity, in order to point out failing or faulty hardware components

Use the following program to monitor your hardware temperatures during the stress test:Have you installed the correct Windows 8 graphics driver?

What are these programs?

Code:
Start Menu\Programs\迅雷软件
Start Menu\Programs\迅雷软件\迅雷7
Start Menu\Programs\Ѹ\Ѹ7
Start Menu\Programs\Ѹ
Update BIOS:

Code:
Alienware A11, 22/10/2009
A BIOS update usually resolves any hardware incompatibility issues, the below information should help you identify the model of your computer/motherboard to update the BIOS.

Motherboard Information -

Code:
0: kd> !sysinfo machineid
Machine ID Information [From Smbios 2.5, DMIVersion 0, Size=990]
BiosMajorRelease = 8
BiosMinorRelease = 15
BiosVendor = Alienware
BiosVersion = A11
BiosReleaseDate = 10/22/2009
SystemManufacturer = Alienware
SystemProductName = Area 51
SystemFamily = 0
SystemVersion = 00
SystemSKU = 0
BaseBoardManufacturer = Alienware
BaseBoardProduct = 0J560M
BaseBoardVersion = A00
Please stop overclocking, this can cause many stability and overheating issues, enable optimized defaults in your BIOS.

Code:
0: kd> !sysinfo cpuspeed
CPUID:        "Intel(R) Core(TM) i7 CPU         960  @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3208
My System SpecsSystem Spec
07 Jun 2013   #8
giggsyy

Windows 7 Ultimate x64
 
 

Thank you for the help BlueRobot..for the video card stress test, i need to do the burn in test and wait until it stops? not sure how it works..can you explain? For alienware BIOS I think it is the latest version? A11? because I cant find any version later than this for my pc. I have set optimal defaults for my CPU. didnt even know it was overclocking and I didnt set it that way...have also done a preboot diagnostic test and found a faulty ram which failed the memory integrity test but still seeing this 0x124 error. so should not be the cause of the blue screen...anything else I missed out other than the graphic card stress test?
My System SpecsSystem Spec
07 Jun 2013   #9
Pauly

Win7 Ultimate X64
 
 

Have you removed the faulty RAM stick ?
Try running memtest on the ram to see if there are any errors
RAM - Test with Memtest86+
My System SpecsSystem Spec
08 Jun 2013   #10
x BlueRobot

 

Quote   Quote: Originally Posted by giggsyy View Post
Thank you for the help BlueRobot..for the video card stress test, i need to do the burn in test and wait until it stops? not sure how it works..can you explain? For alienware BIOS I think it is the latest version? A11? because I cant find any version later than this for my pc. I have set optimal defaults for my CPU. didnt even know it was overclocking and I didnt set it that way...have also done a preboot diagnostic test and found a faulty ram which failed the memory integrity test but still seeing this 0x124 error. so should not be the cause of the blue screen...anything else I missed out other than the graphic card stress test?
For the graphics card test, you will need to keep a eye on the temperatures, immediately stop the test when it reaches 80*C, and look for any screen distortions or artifacts.

Have you removed the faulty RAM stick?
My System SpecsSystem Spec
Reply

 BSOD playing CS:GO, error 0x00000124




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD playing Elsword DE, error 0x00000124
Hello, I always get a BSOD after a while playing Elsword DE, at random times. Sometimes after a few minutes, sometimes after a few hours playtime. I never get one when I don't play it, no matter what. Only this game. I have this problem for now about a year, ever since there was a big patch or...
BSOD Help and Support
BSOD playing BF3, error 0x00000124
So I get this error "0x00000124" while playing BF3. Can anyone help?
BSOD Help and Support
BSOD playing SW:ToR, error 0x00000124
Windows 7 Pro x64 - Intel 1st gen Core i7 860 @ 2.8 (normally overlocked to 4.0, but reset to stock to test) - 2x 1TB Seagate HD's (have had this problem on both of them, as well as my other two disabled Seagate 500GB HD's) - eVGA GeForce GTX280 graphics - latest 2.96 graphics driver installed...
BSOD Help and Support
BSOD playing Battlefield 3, error 0x00000124
Okay, everytime I play Battlefield 3 I get in max. 30 minutes a BSOD. And it ONLY happens with this game, everything else works perfectly fine without crashes or whatsoever. This has been going on since half December, which is about a week after I updated my drivers. It first happened once or...
BSOD Help and Support
BSOD playing BF:BC2, error 0x00000124
I am running Windows 7 professional 64bit which downloaded from MSDNAA, the pc is just 1 month old. I have started playing Battlefield:Bad Company 2. At first i had no internet so i played the singleplayer and everything worked fine. Then the internet came and i'm getting the following error in...
BSOD Help and Support
BSOD Randomly & While Playing error 0x00000124
First up hello and thanks for taking a look at my problem in advance :) Basically a while back (approx 2 months ago my old PC died due to some HD corruption and i decided to do some hardware upgrading and a complete re-build instead of starting a fresh install on an old system. Pretty much...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:34.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App