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Windows 7: BSOD BAD_POOL_HEADER and other errors

28 May 2013   #1
thefatshizms

Windows 7 Ultimate x64
 
 
BSOD BAD_POOL_HEADER and other errors

Hello, I recently got a new computer and it's been playing up lately..

I've been getting a number of bluescreens that happen at random, so far there has been 3 different error messages. MEMORY_MANAGMENT, PAGE_FAULT_IN_NON_PAGED_AREA and the latest BAD_POOL_HEADER. All these errors happen at random, so one time I might get memory managment and others I might get page fault. I have scanned my computer with AVG, restored to a previous working time fixed faulty files and I was using this just now: Download Malicious Software Removal Tool from Official Microsoft Download Center but it's just crashed.

If anyone could be of help it would be wonderful.

EDIT: here is some dmp info of the last crash:

Code:
Dump File         : 052813-43571-01.dmp
Crash Time        : 28/05/2013 13:59:20
Bug Check String  : BAD_POOL_HEADER
Bug Check Code    : 0x00000019
Parameter 1       : 00000000`00000003
Parameter 2       : fffff8a0`109c5820
Parameter 3       : fffffca0`109c5820
Parameter 4       : fffff8a0`109c5820
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\052813-43571-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 276,072



My System SpecsSystem Spec
.
28 May 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Using multiple real time protection program is not a good practice. Specially when both the programs are craps.

Uninstall McAfee Using McAfee Removal Tool. Uninstall AVG using AVG Remover. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: fffff8a0109c5820, the pool entry being checked.
Arg3: fffffca0109c5820, the read back flink freelist value (should be the same as 2).
Arg4: fffff8a0109c5820, the read back blink freelist value (should be the same as 2).

Debugging Details:
------------------
Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip


Let us know the results, with the subsequent crash dumps, if any. Post it following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
29 May 2013   #3
thefatshizms

Windows 7 Ultimate x64
 
 

Okay I ran that driver verifier, restarted and I bluescreen as soon as the computer loads. It says something like a driver is violating something.. I'll try upload a picture in a second.

edit: http://img29.imageshack.us/img29/288...3052900137.jpg

edit2: seems the image was removed.. trying to upload a new one.

Edit3: http://postimg.org/image/62s9t4fwv/
My System SpecsSystem Spec
.

29 May 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

So it BSODs before windows start? Disable DV now.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Now enable DV again .... make it sure that you are not selecting any driver provided by "microsoft" and "unknown". Hopefully this time it will crash after going to desktop, and will record a dump.



When it will happen, post it following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
29 May 2013   #5
thefatshizms

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
So it BSODs before windows start? Disable DV now.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Now enable DV again .... make it sure that you are not selecting any driver provided by "microsoft" and "unknown". Hopefully this time it will crash after going to desktop, and will record a dump.



When it will happen, post it following the Blue Screen of Death (BSOD) Posting Instructions.
Okay thanks, I'll try it now.
My System SpecsSystem Spec
29 May 2013   #6
thefatshizms

Windows 7 Ultimate x64
 
 

Okay, all startup programs are removed, avg and McAfee are removed and I have security essentials and I'm now running DV (Just restarted) no BSOD yet..
My System SpecsSystem Spec
29 May 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Use the computer at its maximum load. Do the most crash prone actions. Try to replicate the crashes.
My System SpecsSystem Spec
29 May 2013   #8
thefatshizms

Windows 7 Ultimate x64
 
 

Okay, going to play far cry 3. Hopefully the graphics on far cry will crash it.
My System SpecsSystem Spec
29 May 2013   #9
thefatshizms

Windows 7 Ultimate x64
 
 

I played far cry 3 for around 40 minutes, no BSOD and still none. When going on photoshop cs6 (trial version) it freezes but I'm sure that's due to a faulty photoshop. Do you have any ideas of what I can do to use the computer at maximum load?
My System SpecsSystem Spec
29 May 2013   #10
thefatshizms

Windows 7 Ultimate x64
 
 

Sorry for double posting. Its not BSOD but freezing (obviously wasn't ps then) is this normal?

Edit: typical, I disabled DV as there was no BSOD for ages and everything was fine.. I thin Bluescreen as soon as I restart and get on desktop. While I was typing this it was loading windows (crashed) it then bluescreened again before logging in.
My System SpecsSystem Spec
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 BSOD BAD_POOL_HEADER and other errors




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