BSOD while installing a new application and newly found disk space!

cypherinfo · 28 May 2013

Hello,

I got a BSOD: "The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x0000000000000001, 0x0000000000000002, 0x0000000000000008, 0x0000000000000001). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 052813-38984-01."
while installing the "Traffic Inspector" application.
Another strange thing I do not know if is related to the BSOD is: http://moby.to/f8xhfa
I've found newly 100 G unallocated space with my disc management!

Thank you.

Arc · 28 May 2013

Hello cypherinfo.

Apparently the BSOD is caused by RadioRip, RapidSolution Software AG; or any other program that uses rrnetcap.sys. Audials in my best guess.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {1, 2, 8, 1}

*** WARNING: Unable to verify timestamp for rrnetcap.sys
*** ERROR: Module load completed but symbols could not be loaded for rrnetcap.sys
Probably caused by : pacer.sys ( pacer!PcFilterRequestComplete+68 )

Followup: MachineOwner
---------

And the driver is very old.

Code:

fffff880`04ccd000 fffff880`04cd9000   rrnetcap T (no symbols)           
    Loaded symbol image file: rrnetcap.sys
    Image path: \SystemRoot\system32\DRIVERS\rrnetcap.sys
    Image name: rrnetcap.sys
    Timestamp:        Thu Feb 18 19:48:44 2010 (4B7D4C44)
    CheckSum:         0000E607
    ImageSize:        0000C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

I guess you need to Upgrade to Audials 10. Your free Entertainment with Audials Software - Overview

Also, avast! Firewall Core Firewall Service is failing there.

Code:

fffff880`14a4b988  fffff880`017a6e6cUnable to load image \SystemRoot\System32\Drivers\aswNdis2.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswNdis2.sys
*** ERROR: Module load completed but symbols could not be loaded for aswNdis2.sys
 aswNdis2+0x1e6c

Description here: Driver Reference Table - aswNdis2.sys

Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

You have 30 items stored in Startup. Not healthy, it will prevent the computer to perform at its best. Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.

Do you have Daemon Tools installed?

EDIT: From the screenshot is appears that you have got your system reserved partition unallocated. Not very good, but as far as you can boot the computer normally (C is system and Active here), it is OK.

cypherinfo · 29 May 2013

The point is that my hard disk is: WDC WD7500BPKT-00PK4T0 of 750 GB: Share your adventures with your friends realtime by G. Calamita (cypherinfo) on Mobypicture

on my windows 7 professional 64 bit laptop when I go to: Computer Management>Disk Management I see this:Share your adventures with your friends realtimeSo more than 100 GB the size of my hard disk (750 GB). I already run: CHKDSK and a dos command to verify the OS integrity and no issue was detected! I wonder why that appears and how to fix it please?

Thank you.

Arc · 29 May 2013

A 750 GB HDD is supposed to show 698.64 GB in the Disc management. Here is the logic:

For more and detailed info, read Hard Disc Drive , scroll down to Capacity > Units.

You have .... 101 MB + 696.53 GB + 2 GB + 9 MB = 698.64 GB.

And, it is the information from your system, taken from your original post:

No code has to be inserted here.

So there is no problem about the HDD size, other than you have got two tiny partitions (101 MB + 9 MB = 110 MB) Unallocated.

You have all your GBs intact.

Hope it is clear now? If not, let us know.