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Windows 7: BSOD With Intel 320 120gb SSD [ I've tried everything! Pics Included ]

29 May 2013   #1
TimPonken

Windows 7 Home Premium 64bit
 
 
BSOD With Intel 320 120gb SSD [SF Log Included]

Hello!
SF Log included



Ignore text
So I've made a thread here last year when i bought my Intel SSD 320 - 120gb.

Last time i had BSOD when i installed it in my computer and the reason were my USB 3.0 Drivers.
This time i've done everything that i did last time to make it work, but it doesn't work.

I've tried the SF Diagnostic Tool , but it only say's some DLL file is not compable with my windows.

I've opened my last .DMP file with Bluescreenviewer and here are some pictures of it.
I had to take pictures with my phone because my computer is only turned on for about 30 seconds then i get an BSOD again.

If you have any other tips for me how to get a real LOG file (If theese dont help you guys) then please share them..

Pictures (I'm not really sure this has something to do with the bsod i'm getting right now but it's the last .DMP file.:



My System SpecsSystem Spec
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29 May 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Have you checked for a firmware update?
Intel(R) Redirect
My System SpecsSystem Spec
29 May 2013   #3
TimPonken

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Have you checked for a firmware update?
Intel(R) Redirect
Yes. I have the Intel SSD Software installed on it and it say's i have the latest Firmware installed..

Edit: I can't open the SF Diagnostic Tool or The Intel SSD Toolbox now because of Windows Framework.
Some .DLL file isn't working with this windows or something it says.
My System SpecsSystem Spec
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29 May 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Okay..this is some information a collected by one of our senior BSOD analysts. Go through them and tell us if you meet a resolution:

Quote   Quote: Originally Posted by usasma View Post
We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:
There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website). Be sure to update ALL controllers on the motherboard! I STRONGLY suggest not using controller drivers older than mid-2012 with SSD's.
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
- Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum
05 Jan 2013 - very interesting post about difficulties with the Marvell controllers even when not connected to the SSD drives: Solved Win8 x64 PC reboots when waking from sleep
27 Feb 2013 - I'm starting to see much better reliability with SSD's using current (mid-2012 and later) storage drivers. I have withdrawn my objections to using these devices in everyday systems.
My System SpecsSystem Spec
29 May 2013   #5
TimPonken

Windows 7 Home Premium 64bit
 
 

I've updated everything on the computer. And the SSD has the latest firmware. The motherboard is updated.

Last time it had something to do with the USB 3.0 Drivers. I'm not sure it's the same this time. But it's something..
My System SpecsSystem Spec
29 May 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

My System SpecsSystem Spec
29 May 2013   #7
TimPonken

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Do you even read what i'm writing?

I wrote in the first post i can't use the SF Diagnostic Tool. When i try to start it and error comes up saying something about a .DLL file from Windows Framework isn't working with windows.
My System SpecsSystem Spec
29 May 2013   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

I read it but thought you could grab the event log.

I think you should do this:
- Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
My System SpecsSystem Spec
29 May 2013   #9
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

I would like to recommend you power cycle the SSD. I've seen a few cases where this solves apparently unsolvable BSOD.

See this here for instructions.

Regards,
Golden
My System SpecsSystem Spec
29 May 2013   #10
TimPonken

Windows 7 Home Premium 64bit
 
 

I might be able to get you a LOG with SF Diagnostic Tool. I'm going to reinstall windows 7 and try to use the SF Tool.

I'll write in about 15 minutes.
My System SpecsSystem Spec
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 BSOD With Intel 320 120gb SSD [ I've tried everything! Pics Included ]




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