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Windows 7: Repeated BSOD at random times (gaming or just on the Internet)

29 May 2013   #1
Urquan

Windows 7 Home Premium x64
 
 
Repeated BSOD at random times (gaming or just on the Internet)

Hello,

I've tried my best to research this myself and have attempted to delete and reinstall several Drivers as that seemed to be the primary cause in most threads I found, however my BSOD problem has persisted.

The error message I receive on reboot is as follows:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800525D038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I've included the SF Diagnostic zip. I appreciate any help you can give me.

Thanks


My System SpecsSystem Spec
.
30 May 2013   #2
centaur78

Windows 7 ultimate x64
 
 

Please use this tool to update your profile specs

Looks like a Bus Error ...
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800525d038, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800525d038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`031bd6f0 fffff800`032c3ca9 : fffffa80`0525d010 fffffa80`03a1fb50 00000000`0000000b 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031bdc10 fffff800`031a4e87 : fffffa80`0525d010 fffff800`0321e2d8 fffffa80`03a1fb50 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031bdc40 fffff800`0310c285 : fffff800`0327fae0 00000000`00000001 fffffa80`0520bc40 fffffa80`03a1fb50 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031bdc80 fffff800`03082251 : fffff880`00c30e00 fffff800`0310c260 fffffa80`03a1fb00 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031bdcb0 fffff800`03316ede : 00000000`00000000 fffffa80`03a1fb50 00000000`00000080 fffffa80`039ee040 : nt!ExpWorkerThread+0x111
fffff880`031bdd40 fffff800`03069906 : fffff880`02f64180 fffffa80`03a1fb50 fffff880`02f6efc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031bdd80 00000000`00000000 : fffff880`031be000 fffff880`031b8000 fffff880`03d14740 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------

1: kd> !whea
Error Source Table @ fffff80003209810
0 Error Sources
1: kd> !errrec fffffa800525d038
===============================================================================
Common Platform Error Record @ fffffa800525d038
-------------------------------------------------------------------------------
Record Id     : 01ce5cb60fab8fa5
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 5/29/2013 21:47:16 (UTC)
Flags         : 0x00000002 PreviousError

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa800525d0b8
Section       @ fffffa800525d190
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : BUS error
Operation     : Generic
Flags         : 0x00
Level         : 3
CPU Version   : 0x0000000000100f43
Processor ID  : 0x0000000000000000

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa800525d100
Section       @ fffffa800525d250
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000000
CPU Id        : 43 0f 10 00 00 08 04 00 - 09 20 80 00 ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa800525d250

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800525d148
Section       @ fffffa800525d2d0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)
  Status      : 0xfa00000000070f0f
My System SpecsSystem Spec
30 May 2013   #3
Urquan

Windows 7 Home Premium x64
 
 

Hi, thanks for looking into the issue and responding Centaur. What should be my next step with this, I have no experience with this type of error and don't even know where to start. I appreciate any help you can offer.

Again Thanks,
My System SpecsSystem Spec
.

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