Repeated BSOD at random times (gaming or just on the Internet)


  1. Posts : 2
    Windows 7 Home Premium x64
       #1

    Repeated BSOD at random times (gaming or just on the Internet)


    Hello,

    I've tried my best to research this myself and have attempted to delete and reinstall several Drivers as that seemed to be the primary cause in most threads I found, however my BSOD problem has persisted.

    The error message I receive on reboot is as follows:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA800525D038
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    I've included the SF Diagnostic zip. I appreciate any help you can give me.

    Thanks
      My Computer


  2. Posts : 1,454
    Windows 7 ultimate x64
       #2

    Please use this tool to update your profile specs

    Looks like a Bus Error ...
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa800525d038, 0, 0}
    
    Probably caused by : AuthenticAMD
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800525d038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_AuthenticAMD
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`031bd6f0 fffff800`032c3ca9 : fffffa80`0525d010 fffffa80`03a1fb50 00000000`0000000b 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
    fffff880`031bdc10 fffff800`031a4e87 : fffffa80`0525d010 fffff800`0321e2d8 fffffa80`03a1fb50 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
    fffff880`031bdc40 fffff800`0310c285 : fffff800`0327fae0 00000000`00000001 fffffa80`0520bc40 fffffa80`03a1fb50 : nt!WheapProcessWorkQueueItem+0x57
    fffff880`031bdc80 fffff800`03082251 : fffff880`00c30e00 fffff800`0310c260 fffffa80`03a1fb00 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
    fffff880`031bdcb0 fffff800`03316ede : 00000000`00000000 fffffa80`03a1fb50 00000000`00000080 fffffa80`039ee040 : nt!ExpWorkerThread+0x111
    fffff880`031bdd40 fffff800`03069906 : fffff880`02f64180 fffffa80`03a1fb50 fffff880`02f6efc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`031bdd80 00000000`00000000 : fffff880`031be000 fffff880`031b8000 fffff880`03d14740 00000000`00000000 : nt!KiStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: AuthenticAMD
    
    IMAGE_NAME:  AuthenticAMD
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    
    BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    
    Followup: MachineOwner
    ---------
    
    1: kd> !whea
    Error Source Table @ fffff80003209810
    0 Error Sources
    1: kd> !errrec fffffa800525d038
    ===============================================================================
    Common Platform Error Record @ fffffa800525d038
    -------------------------------------------------------------------------------
    Record Id     : 01ce5cb60fab8fa5
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 5/29/2013 21:47:16 (UTC)
    Flags         : 0x00000002 PreviousError
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800525d0b8
    Section       @ fffffa800525d190
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : BUS error
    Operation     : Generic
    Flags         : 0x00
    Level         : 3
    CPU Version   : 0x0000000000100f43
    Processor ID  : 0x0000000000000000
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800525d100
    Section       @ fffffa800525d250
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000000
    CPU Id        : 43 0f 10 00 00 08 04 00 - 09 20 80 00 ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ fffffa800525d250
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800525d148
    Section       @ fffffa800525d2d0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)
      Status      : 0xfa00000000070f0f
      My Computer


  3. Posts : 2
    Windows 7 Home Premium x64
    Thread Starter
       #3

    Hi, thanks for looking into the issue and responding Centaur. What should be my next step with this, I have no experience with this type of error and don't even know where to start. I appreciate any help you can offer.

    Again Thanks,
      My Computer


 

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