Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD after computer freezing once or twice after startup.

30 May 2013   #1
cedsays

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD after computer freezing once or twice after startup.

A few days ago my computer was completely fine for months. I went to work and when I came home I turned on my pc. After a few minutes the computer froze. Forced a hard reboot and again. a few minutes after it freezes again. This time when I did the hard reboot I got a BSOD. I restarted and things were looking fine. I figured if it continues I would seek help. Computer was fine all day. I went to work and came home, when I turned on my PC the fans started and I heard the beep but the monitors, keyboard, and mouse did not turn on. So again I rebooted and was forced to do the windows recovery thing and it is was working fine for about 15mins and then computer froze again. So now I'm having to restart 2-3 times after login just to use the Pc for the day and repeat the next day.


My System SpecsSystem Spec
.
30 May 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello cedsays.

Scan the system for possible virus infection with the following programs.
Install the latest WHQL of the display driver only.
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 320.18 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Update Realtek network driver from Realtek, take the Win7 and WinServer 2008 R2 Auto Installation Program (SID:1581786).

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Let us know the results.
_______________________________________________________________________
BSOD ANALYSIS:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

Probably caused by : hardware ( dxgmms1!VidSchiProcessCompletedQueuePacketInternal+3dc )

Followup: MachineOwner
---------
My System SpecsSystem Spec
31 May 2013   #3
cedsays

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Let's go for the third try...Really frustrated at this point. Had this whole thing typed out twice and I got BSOD both times before I can submit it. Going to make this one quick and to the point before I crash again. Ran anti-rootkit utility and it found nothing. uninstalled and re installed Nvidia and 3D is gone. Don't have an USB for memtest or defender offline.

Edit: Wanted to get that post in before I crashed. It only crashes after start up. I went in safe mode and it did not crash once. Comp was fine all day, of course except for the 2-3 reboots EVERY startup.. got home from work at 5:30 a.m turned on pc and went to change. came back and it froze. Everything was still on though. Sorry for the grammar.. Just trying to get this submitted Just in-case.
My System SpecsSystem Spec
.

31 May 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Ah! Can you upload another SF Diag Tool output so that we can check what is going on there ?
My System SpecsSystem Spec
31 May 2013   #5
cedsays

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by arc View Post
ah! Can you upload another sf diag tool output so that we can check what is going on there ?
Attachment 270557
My System SpecsSystem Spec
01 Jun 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Scan the system for possible virus infection with the following programs.
Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Update your realtek network driver from Realtek, take the Win7 and WinServer 2008 R2 Auto Installation Program (SID:1581786) from the page and install it.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.
My System SpecsSystem Spec
01 Jun 2013   #7
cedsays

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Scanned with TDSSKiller again and there were no threats found. As asbove I can't run windows defender offline or memtest yet without an USB( will be getting later this day) I started running the Video card stress test and I wasn't sure if it would stop on it's own or what so I stopped it. I'll run it again when I wake up. Just got offf a 10 hour shift. This morning I turned it on and it froze shortly after it reached the desktop. As I was rebooting the Pc was still running but monitor, mouse, and keyboard stopped working. Monitors showed no signal while the Pc was still running. 2 reboots later it's running fine as usual until I have to power down again.

Attachment 270736

5/2/13

Just got off work and turned on my Pc. Everything was running smooth for about 15mins so I figured it wasn't going to shut down.. surely after that thought it did.
My System SpecsSystem Spec
03 Jun 2013   #8
cedsays

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

6/3 Monday morning

Comp froze as usual, but this time there was a long beep until i rebooted. I rebooted and then came the BSOD. PC would run but nothing else would turn on. Went online on the laptop and looked for solutions. Found a temp one to switch the ram sticks around and it's working for now. I definitely need to run memtest.. here is the dump file along with SF

Attachment 270960
Attachment 270961
My System SpecsSystem Spec
03 Jun 2013   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

From your speccy screenshot, the GPU is very hot. It may cause all the problems.

I would suggest you to use onboard graphics to observe if the situation is the same with the onboard graphics or not?

BTW, how old the GPU is? Is it still under warranty?
My System SpecsSystem Spec
03 Jun 2013   #10
cedsays

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Arc View Post
From your speccy screenshot, the GPU is very hot. It may cause all the problems.

I would suggest you to use onboard graphics to observe if the situation is the same with the onboard graphics or not?

BTW, how old the GPU is? Is it still under warranty?

I've had it for about 3ish years. How would I go about using onboard graphics? Not familiar with that. Side question. Sometimes when i visit random sites (mostly news related or articles) The comp freezes for about 7-8 secs then I hear and beep and then only does the page load. Ant idea on that?

I don't think the GPU is under warrrenty as of now. I purchased my PC from Cyberpowerpc. When I needed a new Hard drive I called about the warranty and I was told it was 2 years max, which I passed. However, I went to the site a few mins ago to check

Attachment 271025
My System SpecsSystem Spec
Reply

 BSOD after computer freezing once or twice after startup.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD and freezing on new computer
My friend just got new computer (link to configuration he bought). It comes without OS, so i went and installed windows 7 ultimate (x64). While i was setting up his system, i got one BSOD. Afaik that is only bsod so far, but as my friend said to me, it froze on him at least couple of times (during...
BSOD Help and Support
Computer keeps freezing on startup.
Well here is the problem I am having. When i start my computer it turns on fine but once i hit the start windows normally button it goes to the starting windows screen but never goes to my user accounts screen because its freezing. So I have tried a number of things I have did safe mode and safe...
Installation & Setup
Freezing on startup and BSOD
Hello,a few months ago my pc started acting up after 18 months faithful service. When i put it to sleep it wouldnt wake up,then it would not start sometimes after it had been shut down,unless you pulled out the power cord for a few minutes then it would start up. Now it will not start without...
BSOD Help and Support
Computer keeps freezing on startup
The problem is every time i start the computer after a few minutes it just randomly freezes and i have to restart. I have run virus scans and it says there is nothing wrong, i defragmented my hd it didn't work i even tried a system restore and I'm still having the same problem. Any ideas?...
BSOD Help and Support
Computer Freezing after Startup
Hi I have recently reformatted my computer and installed all the drivers and flashed my BIOS. After 5-10 minutes of windows starting up, my computer just freezes and i cant do anything. Does anyone of any suggestion on how to tackle this problem? Thank,Nick
BSOD Help and Support
Computer keeps on freezing, sometimes BSOD
hey everyone. Well, windows 7 Professional insists on freezing. i've updated all drivers, ran disk check, defraged, uninstalled programs I don't need but still... It's hard for me to say what's causing it cause sometimes I can go through a few hours without it happening and sometimes it happens...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 09:20.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App