BSOD on Samsung Ultrabook Ubuntu-dualboot, no idea why

Page 1 of 2 12 LastLast

  1. Posts : 8
    Windows 7 Home Premium 64 bit
       #1

    BSOD on Samsung Ultrabook Ubuntu-dualboot, no idea why


    My few months old Samsung Ultrabook has started randomly BSODing, sometimes it takes a while to happen and sometime it's twice a day. Usually it happens while I'm watching Blip-videos, but I do that a lot, so I'm not sure if it has anything to do with that.

    I'm running a dual boot of Ubuntu inside Windows, so this is only a minor setback because I use Ubuntu for anything important anyway, but I would like to keep using the windows portion for games.

    Thanks for help in advance, and if there is anything I missed, please let me know.
      My Computer

  2.    #2

    Code:
    BugCheck D1, {fffff880083d3000, 2, 0, fffff88009e129e0}
    
    *** WARNING: Unable to verify timestamp for NETwNs64.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
    Probably caused by : NETwNs64.sys ( NETwNs64+79e0 )
    Code:
    Usual causes:  Device driver
    This bugcheck indicates that a kernel-mode driver has attempted to access a pageable region of memory when the IRQL level of the current process was too high to interrupt.

    Code:
    0: kd> lmvm  NETwNs64
    start             end                 module name
    fffff880`09e0b000 fffff880`0a941000   NETwNs64 T (no symbols)           
        Loaded symbol image file: NETwNs64.sys
        Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
        Image name: NETwNs64.sys
        Timestamp:        Fri Dec 02 06:50:55 2011 (4ED8754F)
        CheckSum:         00AE9BA3
        ImageSize:        00B36000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Your Intel(R) Wireless WiFi Link 5000 Series Adapter seems to be causing a few issues and is a potential cause, the driver is rather outdated, therefore please update the driver to the latest version from here - Intel Support Page

    What is this?

    Code:
    Start Menu\Programs\don't take it personally, babe, it just ain't your story
      My Computer


  3. Posts : 8
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    Thank you, I'll update it right away.

    "don't take it personally, babe, it just ain't your story" is a freeware Visual Novel.
      My Computer

  4.    #4

    Okay I was just wondering what it was

    Post back when you've updated the driver :)
      My Computer


  5. Posts : 8
    Windows 7 Home Premium 64 bit
    Thread Starter
       #5

    I wasn't able to update the driver. When I tried using the inbuilt updater (control panel -> update device drivers) it said my driver was "Intel(R) Centrino(R) Advanced-N 6235" and that it was already up to date, and when I tried to find a download link on Intel's site I ran into a "Page Not Found". Has Intel stopped online help for this driver, and is there another way to update it?
      My Computer

  6.    #6

    Have you tried going to the support page for your model?
      My Computer


  7. Posts : 8
    Windows 7 Home Premium 64 bit
    Thread Starter
       #7

    I think I managed to do it with Driver Update Utility. Is there a way to check if I did it correctly? Because when I try to check the driver it looks like this:

      My Computer

  8.    #8

    It looks updated, you can check the driver version with the version displayed on the support page.
      My Computer


  9. Posts : 8
    Windows 7 Home Premium 64 bit
    Thread Starter
       #9

    It happened again. :| For some reason this time it took a lot more time to sort itself out.
      My Computer

  10.    #10

    Code:
    BugCheck 124, {0, fffffa8006b4b028, b2000000, 100402}
    
    *** WARNING: Unable to verify timestamp for intelppm.sys
    *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
    Probably caused by : GenuineIntel
    Code:
    Usual causes:  Hardware, Incompatibility, May be driver corruption
    The first parameter or argument has the value of 0x0, which is a Machine Check Exception, which means the CPU has detected a hardware problem and the address points to a processor error because the CPU has found one, so it could be a different form of hardware which is causing the issue.

    In such a situation, it is best to use these steps:

    Enable "Round off checking" before the test (see first post below tutorial).

    All the hardware seeming to be running stable and tests reporting no errors, could mean a bad motherboard.

    Update:

    Code:
    1: kd> lmvm intelppm
    start             end                 module name
    fffff880`04a00000 fffff880`04a16000   intelppm T (no symbols)           
        Loaded symbol image file: intelppm.sys
        Image path: \SystemRoot\system32\DRIVERS\intelppm.sys
        Image name: intelppm.sys
        Timestamp:        Tue Jul 14 00:19:25 2009 (4A5BC0FD)
        CheckSum:         0000F4EC
        ImageSize:        00016000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please update your chipset driver, it seems to be possible a cause and may be outdated, first check the Intel Support Page, and if no available update can found from there, then check your Samsung Support Page.
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 07:05.
Find Us