Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 Ultimate crashing - ntoskrnl.exe

05 Jun 2013   #61
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

If this is dealing with a laptop, have you tried seeking a warranty fix/replacement for it? If it's out of warranty, you may be out of luck, and will either need to buy a new laptop, or get it serviced for a substantial fee. Either way, it's gonna cost a good bit of money, unfortunately.


My System SpecsSystem Spec
.
05 Jun 2013   #62
enrique936

Windows 7 Ultimate x64
 
 

I don't have any problem with paying a lot to get it fixed, It's not out of warranty but I ordered from USA and I'm from south america so I can't send it back, I just want to be sure that I tried every single option before I take it to get it fixed
My System SpecsSystem Spec
05 Jun 2013   #63
enrique936

Windows 7 Ultimate x64
 
 

I've tried running SeaTools but it doesn't seem to find any of my hard drives, I'll try again now to see if it works
My System SpecsSystem Spec
.

05 Jun 2013   #64
YoYo155

Windows 10
 
 

Please download Process Explorer and look for a PID value of '3516'.
What process / program is that?
What is the process tree / stack on it?
My System SpecsSystem Spec
05 Jun 2013   #65
YoYo155

Windows 10
 
 

in case you read the mistake I've made I edited the post above!
PID= 3516 .

Is it Chrome by any chance?

Also look for 4604
My System SpecsSystem Spec
05 Jun 2013   #66
enrique936

Windows 7 Ultimate x64
 
 

I didn't found any of those numbers in the list, google chrome is 3528 and 4604 isn't on the list, I upload a screenshot of the program:
My System SpecsSystem Spec
05 Jun 2013   #67
enrique936

Windows 7 Ultimate x64
 
 

Hi, I'll like to thank you all for your help, this morning I tried removing one of the ram sticks and got a crash almost 10 seconds after startup, then I tried the other stick and didn't have a blue screen since then I guess I got a faulty memory, any brand that you recommend I should buy?
My System SpecsSystem Spec
06 Jun 2013   #68
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Have you ascertained that it's just that one stick? It may be that the stick itself isn't exactly bad, but that the motherboard isn't liking the setup you have for memory and removing the one stick is enough to put it back in the green.

I just find it odd that the Memtest didn't catch it. It may be just one of those rare moments where Memtest just doesn't find the problem. Perhaps just testing the solitary stick will help?
My System SpecsSystem Spec
06 Jun 2013   #69
enrique936

Windows 7 Ultimate x64
 
 

I tried the other stick by itself and I only got a few seconds after startup before it crashes, so I guess that was the problem
My System SpecsSystem Spec
06 Jun 2013   #70
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

You mean the bad stick by itself? If that's the case, good to hear you found the problem. Sorry for putting you on a wild goose chase.
My System SpecsSystem Spec
Reply

 Windows 7 Ultimate crashing - ntoskrnl.exe




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows 7 ultimate sp1 x64 crashing randomly
SF Diagnostic included Thanks in advance computer name: WEZEL windows version: Windows 7 Service Pack 1, 6.1, build: 7601 windows dir: C:\Windows Hardware: 122-CK-NF68, NVIDIA, EVGA CPU: GenuineIntel Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz Intel586, level: 6 4 logical processors,...
General Discussion
windows 7 ultimate crashing in Firefox (mostly)
Windows has been rebooting randomly while webrowsing. Temps look OK in Coretemp, Speedfan, etc. Ran the SF Diag tool and uploading info.
BSOD Help and Support
Windows 7 Ultimate PC Crashing Randomly
Had issues with this machine that was corrected in an early post but returned when I tried to install Microsoft Digital Image Standard 2006. Since then Ive done a Clean install and all was well until I had 4 BSODs about 3-4 days apart doing different things... Ill List Specs and post results of...
BSOD Help and Support
explorer.exe keeps crashing windows 7 Ultimate x64....PLEASE HELP!
Here is the error message. Problem signature: Problem Event Name: APPCRASH Application Name: explorer.exe Application Version: 6.1.7601.17514 Application Timestamp: 4ce7a144 Fault Module Name: ntdll.dll Fault Module Version: 6.1.7601.17514 Fault Module...
BSOD Help and Support
Oblivion Crashing on Windows 7 Ultimate 32-bit
I recently clean installed Windows 7 Ultimate, I deleted all my old files from Windows XP (including all my previously installed games), last night i thought it would be jolly to get out the old copy of Oblivion and mash some goblin skulls again so i installed it fine loaded to the menu screen...
Gaming
Windows 7 Ultimate (64 bit) crashing
Hi, Over the last week, my pc seems to be randomly crashing with a BSOD. Checking eventviewer, gives me a bugcheckcode of 59. I did a chkdsk and everything is fine. I'm not Oc'ing my cpu, and all the temperatures are fine. The drivers are all the lastest. I've attached the dump file and the...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:30.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App