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Windows 7: Random BSOD due to hardware failure

31 May 2013   #1
lolipop12

Windows 7 Ultimate x64
 
 
Random BSOD due to hardware failure

Hello,

I need some help for a problem that I have with my computer. Quite often, I encounter the BSOD and I don't know why. It happens about 4 times a month and it says that it is due to a hardware failure. I noticed that it happens most of the time after I woke the computer awake from sleep, but not immediately after (maybe 10-15 minutes later). That's pretty much what I know from my BSOD problem, so if you have any specific question I will be glad to help you help me.

Thank you for your help,
Roman.


My System SpecsSystem Spec
.
31 May 2013   #2
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Looking at your files it is very apparent that an Asus charger driver is at fault here as all your crashes point to the same driver as being the problem:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8008b37060, fffff80000b9c518, fffffa800779fb80}

Unable to load image \SystemRoot\system32\DRIVERS\AiCharger.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AiCharger.sys
*** ERROR: Module load completed but symbols could not be loaded for AiCharger.sys
Probably caused by : usbhub.sys

Followup: MachineOwner
---------
Driver Reference Table - AiCharger.sys

This driver is a know causer of BSODs, you can try updating the driver from here: ASUSTeK Computer Inc. -Support- Drivers and Download P6T

if that does not work remove the driver entirely by navigating to: C:\Windows\system32\DRIVERS\
then searching for AIcharger.sys and deleting it. you may be prompted with a UAC prompt to complete this action.
My System SpecsSystem Spec
31 May 2013   #3
lolipop12

Windows 7 Ultimate x64
 
 

I searched on the internet and yeah it turns out that it is a driver that causes some troubles. Its use is to charge up apple products but I sold mines so I simply do not need that faulty driver anymore so I removed it from my computer. If you are right, then my problem should be solved. Thank you for your help, much appreciated.
My System SpecsSystem Spec
.

03 Jun 2013   #4
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Glad I could be of help if you do not have another BSOD with in a week please mark the thread as solved.
My System SpecsSystem Spec
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 Random BSOD due to hardware failure




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