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Windows 7: BSOD 0x124, AMD GPU related.

31 May 2013   #1
DrPerry

Windows 7 Ultimate
 
 
BSOD 0x124, AMD GPU related.

I recently purchased two 1024MB 7770's, one is a Sapphire (two fans) and the other is a XFX (one fan). The Sapphire came overclocked by default so I thought there wasn't going to be any issues until yesterday. I'm casually browsing the internet when I hear the fans of my Sapphire rapidly increase in speed and I smell a slight burning smell so I immediately power off my PC as quickly as I could, left it for a few minutes and powered it back on and that's when I got the first BSOD. The Sapphire GPU was extremely hot for some reason so I just left it out in the open for it to cool down over night. It's not even like I was running anything really GPU intensive, I have two monitors setup but that's about it. One monitor for each GPU, makes sense.

If I have the Sapphire plugged in, I blue screen after the Windows logo finishes loading, a few seconds before it gets onto the logon screen. If I just have the XFX plugged in, everything runs fine as usual. I can run in safe mode with both GPU's plugged in and I can see both of them in device manager.

I've had a bit of a search around and I'm guessing it has something to do with my OC GPU but I can't turn the settings down on it if I can't actually do anything with it in safe mode or if I can't have it plugged in when I boot into Windows normally. At the moment I have it plugged in and powered but just disabled through device manager (did this through safe mode, was the only way I could).

I'm hoping that my GPU hasn't burnt out because I have only just bought this. Would I have to take the GPU apart to check what's wrong with it because if I can, I'd much rather leave in tact and not possibly damage it further.

Here are my PC specs:
- xw6600 Workstation motherboard
- two 1024 MB AMD 7770's
- 8GB RAM
- two quad core 2.66 Ghz E5430 Intel Xeon processors
- 650 watt PSU
- two 500 GB hard drives
- Windows 7 Ultimate 64 bit

Thanks in advance!!!

I have posted a similar post on the Tech Support Forums, but I thought I would get as much help as possible. Dual AMD HD 7770 on a HP xw6600 Workstation - one GPU fails & get blue screen - Tech Support Forum


My System SpecsSystem Spec
.
31 May 2013   #2
DrPerry

Windows 7 Ultimate
 
 

Dump files wouldn't upload, they'll be on there in a few mins, sorry. :s
My System SpecsSystem Spec
31 May 2013   #3
Pauly

Win7 Ultimate X64
 
 

If you only just bought it and its faulty RMA it
My System SpecsSystem Spec
.

31 May 2013   #4
DrPerry

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by Pauly View Post
If you only just bought it and its faulty RMA it
Doesn't have a warranty :-(

Dump files are now uploaded, isn't there anything else I can do?
My System SpecsSystem Spec
31 May 2013   #5
Pauly

Win7 Ultimate X64
 
 

My System SpecsSystem Spec
31 May 2013   #6
DrPerry

Windows 7 Ultimate
 
 

Refresh dude! Sorry, uploading wasn't working so I tried MediaFire which didn't work either. Got it working now though! :-D

Reply soon!
My System SpecsSystem Spec
31 May 2013   #7
Pauly

Win7 Ultimate X64
 
 

Bit of a variety of error codes in there mostly complaining about gfx related stuff
A couple nvidia drivers, one direct x fault and a couple system driver complaints

Two of the dumps werent complete suggesting it crashed hard and fast

Given what you said its not looking good only thing i may suggest would be to swap cards and try it in a different pci just to confirm the slot is ok
My System SpecsSystem Spec
31 May 2013   #8
DrPerry

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by Pauly View Post
Bit of a variety of error codes in there mostly complaining about gfx related stuff
A couple nvidia drivers, one direct x fault and a couple system driver complaints

Two of the dumps werent complete suggesting it crashed hard and fast

Given what you said its not looking good only thing i may suggest would be to swap cards and try it in a different pci just to confirm the slot is ok
OK will do, I'll get back to you tomorrow afternoon. Thanks for the help, much appreciated.
My System SpecsSystem Spec
01 Jun 2013   #9
DrPerry

Windows 7 Ultimate
 
 

The slot is fine, I have put my XFX in slot 1 (where the Sapphire usually is) and I've tried putting the Sapphire in slot 0 and I've tried a few other arrangements all of which do not work with the Sapphire installed.

If this is hardware related, is there anything you can help with/advise? I don't want to open the Sapphire but I will if I must.

Thanks for the help :0)
My System SpecsSystem Spec
01 Jun 2013   #10
Pauly

Win7 Ultimate X64
 
 

Seeing as the crash occurs straight away its not going to be an overheating problem so i would think its time for a new card, not sure what you can do to it but if you want to take it apart its up to you see what you can see
My System SpecsSystem Spec
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 BSOD 0x124, AMD GPU related.




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