BSOD Minidump Auto shutdown multiple times


  1. Posts : 2
    Windows 7 Home 64
       #1

    BSOD Minidump Auto shutdown multiple times


    Attached zip file per instructions.

    Additional info found on screen:
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: d1
    BCP1: 0000000000000000
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF88005E8BA45
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\053113-68624-01.dmp
    C:\Users\WaterplayUSA\AppData\Local\Temp\WER-188667-0.sysdata.xml

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      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    It appears that the Intel(R) WiFi Link 1000 BGN Driver is the source of the problem here.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {0, 2, 0, fffff88006048a45}
    
    *** WARNING: Unable to verify timestamp for NETw5s64.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
    Probably caused by : NETw5s64.sys ( NETw5s64+13a45 )
    
    Followup: MachineOwner
    ---------
    And the driver is very old.
    Code:
    fffff880`06035000 fffff880`06794000   NETw5s64 T (no symbols)           
        Loaded symbol image file: NETw5s64.sys
        Image path: \SystemRoot\system32\DRIVERS\NETw5s64.sys
        Image name: NETw5s64.sys
        Timestamp:        Wed Jan 13 22:07:13 2010 (4B4DF6B9)
        CheckSum:         0075EBFF
        ImageSize:        0075F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it from https://downloadcenter.intel.com/Default.aspx

    Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus and the touchpad driver, SynTPEnh.
    5. Apply > OK
    6. Accept then restart.

    Let us know the results.
      My Computer


  3. Posts : 2
    Windows 7 Home 64
    Thread Starter
       #3

    Thank you Ark!


    I have made the updates and changes you suggested. So far we are good to go! Thanks again for your help.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Its ok, and you are welcome :)
    Update this thread after a couple of days with the latest situation; unless there is any more crash in between.
      My Computer


 

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