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Windows 7: BSOD randomly occuring STOP: 0x0000007f

01 Jun 2013   #1
Nexensis

Windows 7 Home Premium 64bit
 
 
BSOD randomly occuring STOP: 0x0000007f

My computer keeps blue screening since I bought it pretty much.

It came without an OS so I installed Windows 7 Home Premium 64bit, and the drivers for components myself.

It usually works fine, plays games with very high settings with no issue. When I'm casually using it, or just leaving it on in the background playing music is occasionally blue screens.

It sometimes blue screens while it's shutting down too. Always the same STOP error

Thank you for any help you can offer


My System SpecsSystem Spec
.
01 Jun 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hi Nexensis.

Is this a new computer?

Security App
  • Start Menu\Programs\Ad-Aware Antivirus
  • Start Menu\Programs\AVG
You shouldn't use two antiviruses on your system. Please remove Adaware and AVG and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software. Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free

information   Information
  • Do not start the free trial of MalwareBytes, unselect that option when prompted.


  • Update and make full scans with both separately.

Start up

Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista
How to Change, Add, or Remove Startup Programs in Windows 7

SFC /scannow to check windows for corruption:

How to Repair Windows 7 System Files with System File Checker
1. Click Start
2. In the search box, type Command Prompt
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type
sfc /scannow
and hit enter.

Disk Check

For errors on your Hard drive(s): How to Run Disk Check in Windows 7

Memtest86+

Run Memtest86+ for at least 8-10 passes. It may take up to 20 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold. How to Test and Diagnose RAM Issues with Memtest86+

Note   Note
Pay close attention to part 3 of the tutorial in order to rule the faulty RAM stick out.

Tip   Tip
Do this test overnight.
My System SpecsSystem Spec
01 Jun 2013   #3
Nexensis

Windows 7 Home Premium 64bit
 
 

Yes this is a fairly new PC, it's been doing it since I've had it.

I've uninstalled AVG and Ad-Aware and installed the ones you've recommended.

I've also done the System File Checker with no errors found.

I'll be doing the diskcheck next startup and I'll do the memory test when I get a USB stick or a CD over the next week, thanks for your help
My System SpecsSystem Spec
.

01 Jun 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Keep us posted, good luck.
My System SpecsSystem Spec
03 Jun 2013   #5
Nexensis

Windows 7 Home Premium 64bit
 
 

So far so good, no bluescreens since I uninstalled AVG and Ad-Aware, the diskcheck came back with no errors and I've done 13 passes of Memtest86+ with no errors.

It seems to be looking good
My System SpecsSystem Spec
03 Jun 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Thanks for the update, glad to hear you are making a progress!
My System SpecsSystem Spec
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 BSOD randomly occuring STOP: 0x0000007f




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