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#1
Frequent BSOD Shut Downs
Hi! My computer keeps shutting down unexpectedly with a blue screen that either says IRQL_NOT_LESS_OR_EQUAL or SYSTEM_SERVICE_EXCEPTION. It's happening extremely frequently, to the point that I'm using a different computer altogether to post this. I've tried starting up in safe mode, but the BSOD persisted even then; I also tried a full system restore, back to factory settings, but the BSOD shutdown is still happening. I've tried to manually update my drivers already, but they all claim to be up-to-date. Trying a system recovery or the startup repair doesn't work, and usually my computer just ends up freezing halfway through it anyway. I did run a memory check, and it told me I had hardware issues, but I don't know what KIND of hardware issues, and I don't have a warranty anymore so I can't just go into the store and ask them to figure it out.
When restarting, if my computer doesn't shut down immediately, it prompts me with a "your computer shut down unexpectedly" error report that says:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 24
BCP1: 00000000001904FB
BCP2: FFFFF880069F2D88
BCP3: FFFFF880069F25E0
BCP4: FFFFF88001AB7F72
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\060113-14601-01.dmp
C:\Users\Kristie\AppData\Local\Temp\WER-27331-0.sysdata.xml
If anyone could help me figure out the issue, that'd be amazing. Thank you so much!!
Compressed folder of all my relevant information attached according to the posting guidelines!