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Windows 7: BSOD while playing Age of Empires II HD

23 Jun 2013   #21

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Good luck with your results

It's great to know, you haven't had any issues, I would leave the Repair Install until you have another BSOD.


My System SpecsSystem Spec
.

25 Jun 2013   #22

Windows 7 Home Premium 64bit
 
 

Great, thank you very much for everything!
My System SpecsSystem Spec
25 Jun 2013   #23

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Welcome, I'm glad everything is working okay now
My System SpecsSystem Spec
.


08 Jul 2013   #24

Windows 7 Home Premium 64bit
 
 

Well... hello. Sorry to bother you, but it seems that the crashes and BSOD's have started happening yet again.
These past couple of weeks, everything has been working flawlessly; however, today, 3 crashes occurred while playing AoE II HD online. I tried executing via Elevated Command Prompt the sfc /scannow command three or four times today, rebooting the system after each completed scan. It said that it couldn't fix all the files, just like last time, and I hoped that it bore the same results, but the crashes continued happening.
I even downloaded the System Update Readiness Tool and tried to install it, but just before the installation completed, the progress bar got stuck for about 40 minutes, so I closed it via Task Manager. I then retried to run the installer, but it now held me an error message. After that, I executed yet another sfc /scannow command that, at the end, now said that it didn't find any integrity violations, so I played an online AoE II match. It lasted for about an hour and a half, and just when it ended, a new crash occurred.
In one of your last posts you said that I should go for a Repair Install should the BSOD's and crashes return, so I'm gonna try that out and post the results as soon as possible.
Meanwhile, here is the new crash dump data obtained via SF Diagnostic Tool.
Thanks in advance!


Attached Files
File Type: zip RoyRenard.zip (1.22 MB, 1 views)
My System SpecsSystem Spec
09 Jul 2013   #25

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Hi again and thanks for the files,

Code:
BugCheck D1, {d8, 2, 0, fffff8800430166b}

Probably caused by : memory_corruption
Code:
CHKIMG_EXTENSION: !chkimg -lo 50 -d !i8042prt
    fffff8800430166e - i8042prt!I8042KeyboardIsrDpc+2de
    [ 24:20 ]
1 error : !i8042prt (fffff8800430166e)
The driver which seems to be corrupted, is a Windows port driver, so we can gather Windows is corrupted.

Code:
1: kd> !chkimg -lo 50 -db !i8042prt
1 error : !i8042prt (fffff8800430166e)
fffff88004301660  d2  4c  89  74  24  20  e8  f5  ab  ff  ff  44  8b  9c *20  d8 .L.t$ .....D.. .
Code:
1: kd> .formats 24; .formats 20
Evaluate expression:
  Hex:     00000000`00000024
  Decimal: 36
  Octal:   0000000000000000000044
  Binary:  00000000 00000000 00000000 00000000 00000000 00000000 00000000 00100100
  Chars:   .......$
  Time:    Thu Jan 01 00:00:36 1970
  Float:   low 5.04467e-044 high 0
  Double:  1.77864e-322
Evaluate expression:
  Hex:     00000000`00000020
  Decimal: 32
  Octal:   0000000000000000000040
  Binary:  00000000 00000000 00000000 00000000 00000000 00000000 00000000 00100000
  Chars:   ....... 
  Time:    Thu Jan 01 00:00:32 1970
  Float:   low 4.48416e-044 high 0
  Double:  1.58101e-322
The other dumps also report memory corruption, and here's the corrupted drivers:

Code:
CHKIMG_EXTENSION: !chkimg -lo 50 -d !fileinfo
    fffff880010551d6 - fileinfo!FIStreamGet+1d6
    [ 24:20 ]
1 error : !fileinfo (fffff880010551d6)
Code:
CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
    fffff80002fa23ee - nt!RtlpInheritAcl2+15e
    [ 24:20 ]
1 error : !nt (fffff80002fa23ee)
My System SpecsSystem Spec
09 Jul 2013   #26

Windows 7 Home Premium 64bit
 
 

So, running the Repair Install should take care of memory corruption?
My System SpecsSystem Spec
09 Jul 2013   #27

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

It should hopefully fix the Windows files
My System SpecsSystem Spec
09 Jul 2013   #28

Windows 7 Home Premium 64bit
 
 

Alright, the Repair Install is done. I'll be updating for results.
Thanks again!
My System SpecsSystem Spec
10 Jul 2013   #29

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Thanks, and that's great to know
My System SpecsSystem Spec
10 Jul 2013   #30

Windows 7 Home Premium 64bit
 
 

So well, so far, everything's alright now. I hope everything's fixed now. Thanks for the help, again
My System SpecsSystem Spec
Reply

 BSOD while playing Age of Empires II HD




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