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Windows 7: BSOD while playing Age of Empires II HD

11 Jul 2013   #31
x BlueRobot

 

Leave the thread for a few days, and then mark this thread as solved if you have no further problems


My System SpecsSystem Spec
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22 Jul 2013   #32
Roy Renard

Windows 7 Home Premium 64bit
 
 

Well, sorry for being a constant bother, but my problem with crashes and BSOD's doesn't seem to stop for good.
Just after completing the Repair Install, everything seemed to work alright. Playing almost any game didn't start crashes at all (not Age of Empires II nor AoEIII). However, after recently buying a Steam game called Don't Starve and checking it out for about 5 minutes, a sudden crash occurred. This was about a couple of days after the Repair Install. After that, nothing worth noting happened for about a week, so I thought it wouldn't be necessary to come back here for help.
But yesterday, sudden reboots, crashes and BSOD's started happening yet again and without even playing any game at all. Today, more crashes occurred while watching a stream. So I come here hoping for help on how to get a definitive solution for this (that doesn't involve buying a new PC).
I'll leave the SF Dump files here.
Thanks in advance!
My System SpecsSystem Spec
22 Jul 2013   #33
x BlueRobot

 

Code:
BugCheck A, {9d1e7883, 2, 0, fffff80002e8364b}

*** WARNING: Unable to verify timestamp for rtl8192se.sys
*** ERROR: Module load completed but symbols could not be loaded for rtl8192se.sys
Probably caused by : memory_corruption
Code:
0: kd> lmvm rtl8192se
start             end                 module name
fffff880`06e52000 fffff880`06fa4000   rtl8192se T (no symbols)           
    Loaded symbol image file: rtl8192se.sys
    Image path: rtl8192se.sys
    Image name: rtl8192se.sys
    Timestamp:        Wed Sep 07 10:57:00 2011 (4E673FEC)
    CheckSum:         00139873
    ImageSize:        00152000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your Realtek Wireless LAN 802.11n PCI-E NIC NT Driver seems to be a possible cause, please update the driver from here - Realtek
My System SpecsSystem Spec
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24 Jul 2013   #34
Roy Renard

Windows 7 Home Premium 64bit
 
 

Already downloaded and installed the driver update, but the situation didn't get better. I just got a new BSOD while opening a game, which then caused several reboots and chain-crashes. I even got a crash during the "Starting Windows" screen.
Here is the new crash info.
My System SpecsSystem Spec
24 Jul 2013   #35
x BlueRobot

 

Unfortunately, that dump file is least 4 days old, have you checked this folder?

Code:
C:\Windows\Minidump
Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours:
information   Information
My System SpecsSystem Spec
24 Jul 2013   #36
Roy Renard

Windows 7 Home Premium 64bit
 
 

Ok, so I activated Driver Verifier. After the reboot, BSOD's appeared while starting up, so I couldn't even start normally and was forced to start in Safe Mode. However, the Minidump folder still contained the same dump file from 4 days ago and I somehow can't get it to produce a new dump file. What should I do?
My System SpecsSystem Spec
24 Jul 2013   #37
x BlueRobot

 

Check the settings for configuring Minidumps, and a driver starting at boot, may be causing a problem. Do you have any idea about the type of Stop Code? E.g. Stop 0xC9

They few reasons for the crash dumps not being recorded are: page file is either corrupt or too small; kernel code and data structures used for writing crash dumps have become corrupt at the time of the crash; hardware failure such as the hard drive or disk controller or even bad cabling.
My System SpecsSystem Spec
25 Jul 2013   #38
Roy Renard

Windows 7 Home Premium 64bit
 
 

Well, I made sure that the settings for producing a Minidump file were correct after a BSOD, but it still doesn't make a new one after the driver verifier produces a crash.
The Blue Screen shows this in Technical Information. I hope it is useful as to what to do next:

***STOP: 0x000000C9 (0x000000000000023E, 0xFFFFF88003FA2324, 0xFFFFF98002A64EE0, 0x0000000000000000)
My System SpecsSystem Spec
26 Jul 2013   #39
x BlueRobot

 

There's definitely a driver at boot causing a problem. I would disable Driver Verifier, and then run Autoruns.

Autoruns for Windows

Save the output as a .Arn file and then upload in your next post.

I would post a screenshot of the Boot Execute tab too.
My System SpecsSystem Spec
27 Jul 2013   #40
Roy Renard

Windows 7 Home Premium 64bit
 
 

Well, I ran Autoruns, but the Boot Execute tab doesn't show anything at all, so I guess a screenshot of it would be useless.
Here's the output.
Also, got a crash today, again, while playing AoEII, and a new minidump file was produced. Also, after the crash occurred, a couple crashes more were produced while rebooting, along with a BSOD containing different Technical Information:

"SYSTEM_SERVICE_EXCEPTION"
*** STOP: 0x0000003B (0x00000000C0000005, 0xFFFFF880010123FA, 0xFFFFF88009032980, 0x0000000000000000)
*** MpFilter.sys - Address FFFFF880010123FA base at FFFFF88001000000, Date Stamp 5091a97a

Here's the new minidump file as well.
Thanks again.
My System SpecsSystem Spec
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 BSOD while playing Age of Empires II HD




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