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Windows 7: BSOD playing EA cricket, after working in C++,error 0x116 atikmdag.sys

03 Jun 2013   #1
Deepak Angelo

Windows 7 Ultimate
 
 
BSOD playing EA cricket, after working in C++,error 0x116 atikmdag.sys

I started to get 0x116 BSOD atikmdag.sys after turning on windows auto updates.
I turned off the auto update and performed system restore.

But couldn't fix the issue. Turned off auto restart on system failure. Then regularly i got the message ATI stopped responding and recovered.(But not the blue screen). Almost for three days.

Yesterday, downloaded turbo c++ ide. There were some messages like "windows color scheme changed". Then after 10 mins the blue screen with 0x116 atikmdag.sys appeared. Yesterday itself I uninstalled the turbo C++ ide. But today while playing EA cricket again the same bsod appeared.

I have no idea about the display drivers. Attached minidump. Help please.


My System SpecsSystem Spec
.
03 Jun 2013   #2
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

A couple of thoughts to start with:

You do not have service pack 1 installed it contains a number of security and stability updates please install it:

Learn how to install Windows 7 Service Pack 1 (SP1)

next it seems that your video card drivers are mostly at fault here, likely what happened is that windows installed an update that conflicts with your xp-era drivers:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {87b62510, 948105bc, 0, 2}

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+105bc )

Followup: MachineOwner
---------
Driver Reference Table - atikmdag.sys

Looking at the driver we can see that the drivers are so old that they actually pre-date windows 7 by a few months:

Code:
kd> lmvm atikmdag
start    end        module name
94800000 94c54000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri Apr 24 06:50:20 2009 (49F1996C)
    CheckSum:         00402D61
    ImageSize:        00454000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please update the driver from here: Support & Drivers
My System SpecsSystem Spec
04 Jun 2013   #3
Deepak Angelo

Windows 7 Ultimate
 
 
Thank u for the advice. I installed the latest amd driver.

I ve installed the latest amd driver. It is located in C:\Amd in my laptop.

But C:\windows\system32\drivers\ have the old atikmdag.sys file in it.
Need i replace it with C:\AMD\Support\13-1-legacy_vista_win7_win8_32_dd_ccc\Packages\Drivers\Display\W8_INF\B149756\ atikmdag.sys ?
My System SpecsSystem Spec
.

04 Jun 2013   #4
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

yes you should replace the old driver with the new one.
My System SpecsSystem Spec
08 Jun 2013   #5
Deepak Angelo

Windows 7 Ultimate
 
 

Once again thanks. But could not get you. Need i replace the whole drivers folder with new one or only the atikmdag.sys
My System SpecsSystem Spec
08 Jun 2013   #6
Deepak Angelo

Windows 7 Ultimate
 
 

Actually now only i found out that in the recently downloaded amd version

1. I have only atikmdag.sy file
2. There is no system file named atikmdag.sys


Please help me
My System SpecsSystem Spec
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 BSOD playing EA cricket, after working in C++,error 0x116 atikmdag.sys




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