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Windows 7: BSOD after resuming from Sleep


03 Jun 2013   #1

Windows 7 Home Premium 32bit
 
 
BSOD after resuming from Sleep

Hello!
This is my first time here so please forgive me (and feel free to correct me) if I'm doing anything incorrectly. I've been Googling this problem extensively, but haven't been able to find a fix.

I'm getting an oddly inconsistent BSOD when my computer resumes from Sleep. But it doesn't happen every time. Most of the time it resumes just fine but every few weeks I get this BSOD. When the error occurs my computer semi-resumes when I move the mouse, but it seems like it goes back to Sleep again after a few seconds of activity. Then it resumes again and this happens back and forth several times until the BSOD appears. Each time it resumes I only have a few seconds of functionality before it goes back into Sleep. Sometimes I can reboot before I get the BSOD, but it inevitably comes up when the computer is in the final stages of shutting down.

The error says:
DRIVER_POWER_STATE_FAILURE
Stop: 0x0000009f (0x00000004, 0x00000258, 0x85bc4020, 0x8315fb24)

I used the SF Diag Tool to attach the Dump File and I have Win configured for a Kernel Dump, I hope that's okay! Please let me know if there's any info I may have unintentionally left out. Thank you in advance for all of you help!!!


My System SpecsSystem Spec
.

03 Jun 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

The BSOD is caused by Display Link USB to video Download.
Code:
8d52b6ac  8b801100Unable to load image \SystemRoot\system32\drivers\dlkmdldr.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dlkmdldr.sys
*** ERROR: Module load completed but symbols could not be loaded for dlkmdldr.sys
 dlkmdldr+0x1100
Either update it from DisplayLink: Windows Software or uninstall it.

And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the other USB devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

Avast is also failing there.
Code:
8d52b5f4  90ea8200 aswSnx+0xa0200
8d52b5f8  9e654474
8d52b5fc  90e4004c aswSnx+0x3804c
8d52b600  91cb3e90 aswSP+0x7e90
8d52b604  8d52b7a4
8d52b608  91cf7a28 aswSP+0x4ba28
8d52b60c  90ea8200 aswSnx+0xa0200
8d52b610  8d52b64c
8d52b614  90e4e7d1 aswSnx+0x467d1
8d52b618  00000004
8d52b61c  90e4e815 aswSnx+0x46815
8d52b620  1db8dc47
8d52b624  90ea82f8 aswSnx+0xa02f8
8d52b628  00000000
8d52b62c  90ea8318 aswSnx+0xa0318
Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Let us know the results.
My System SpecsSystem Spec
Reply

 BSOD after resuming from Sleep




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