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Windows 7: Multiple BSOD at a time, ntoskrnl.exe+75c00

03 Jun 2013   #1
Fatchoco

Windows 7
 
 
Multiple BSOD at a time, ntoskrnl.exe+75c00

Hi, could somebody please take a look at the zip file i'm attaching here and tell me what to do to fix my computer? I have uninstalled a number of drivers that may cause the crash, but my computer is still laggy and has another potential crash soon.

Thank you very much!


My System SpecsSystem Spec
.
03 Jun 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The BSOD is caused by Hotspot Shield.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff98014d42ed0, 2, 0, fffff88006e01e91}

*** WARNING: Unable to verify timestamp for hssdrv6.sys
*** ERROR: Module load completed but symbols could not be loaded for hssdrv6.sys
Probably caused by : hssdrv6.sys ( hssdrv6+1e91 )

Followup: MachineOwner
---------
I would suggest you to uninstall it. VPN is troublesome sometimes.
My System SpecsSystem Spec
03 Jun 2013   #3
Fatchoco

Windows 7
 
 

Yeah, I uninstalled that one already. Thank you!

I still got crash though, I think it's from my video card. Could anybody check for me what's wrong with it? I can't figure it out. Many thanks!!!
My System SpecsSystem Spec
.

04 Jun 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Fatchoco View Post
Yeah, I uninstalled that one already. Thank you!

I still got crash though, I think it's from my video card. Could anybody check for me what's wrong with it? I can't figure it out. Many thanks!!!
If you want a debugging on those, post it following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
04 Jun 2013   #5
Fatchoco

Windows 7
 
 

Yeah, I mean among the 4 crashed I had yesterday, one was from my video card. The earliest one. So if you could help me, that would be great! Thanks!!!!
My System SpecsSystem Spec
04 Jun 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Dont panic. None of your earlier BSODs caused by the GPU. Let us know how it is running after uninstalling Hotspot.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff9801f0a2ed0, 2, 0, fffff88006f3de91}

*** WARNING: Unable to verify timestamp for hssdrv6.sys
*** ERROR: Module load completed but symbols could not be loaded for hssdrv6.sys
Probably caused by : hssdrv6.sys ( hssdrv6+1e91 )

Followup: MachineOwner
---------
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff98014d42ed0, 2, 0, fffff88006e01e91}

*** WARNING: Unable to verify timestamp for hssdrv6.sys
*** ERROR: Module load completed but symbols could not be loaded for hssdrv6.sys
Probably caused by : hssdrv6.sys ( hssdrv6+1e91 )

Followup: MachineOwner
---------
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff980148d6ed0, 2, 0, fffff88006e8fe91}

*** WARNING: Unable to verify timestamp for hssdrv6.sys
*** ERROR: Module load completed but symbols could not be loaded for hssdrv6.sys
Probably caused by : hssdrv6.sys ( hssdrv6+1e91 )

Followup: MachineOwner
---------
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {41284, 9a12001, 8996, fffff70001080000}

Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+3c8 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
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 Multiple BSOD at a time, ntoskrnl.exe+75c00




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