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Windows 7: Co-Workers laptop BSOD 0x7B

05 Jun 2013   #31
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Loope View Post
Hell yeah it did! So this is THE product key?
It looks like XXXXX-XXXXX-XXXXX-XXXXX-XXXXX?

And that the key only includes this letters and numbers
BCDFGHJKMPQRTVWXY2346789
And no "AEILNOSUZ015 allowed.

Correct?

Do you have another win7 machine and know its product key? If so.. run the produkey program there and see if it displays correct number.

No reason to believe it's not correct


My System SpecsSystem Spec
.
05 Jun 2013   #32
Loope

 

Rocking dude, thank you so very much, I'm going to copy all her files and do a fresh install now that I have the key.
My System SpecsSystem Spec
05 Jun 2013   #33
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Write the win7 productkey of sick machine on paper. o looks like 0, 1 looks like I but heay aren't used.

But 8 looks like B!! Write it down correctly!!
My System SpecsSystem Spec
.

05 Jun 2013   #34
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Loope View Post
Rocking dude, thank you so very much, I'm going to copy all her files and do a fresh install now that I have the key.
Why not continue Make Windows 7 bootable after motherboard swap ? It's only a 1 minute test!
My System SpecsSystem Spec
05 Jun 2013   #35
Loope

 

I tried, but it resolved nothing, and I still received the 0x7B Error.
My System SpecsSystem Spec
05 Jun 2013   #36
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Loope View Post
I tried, but it resolved nothing, and I still received the 0x7B Error.
Very stange. Maybe still a virus(?)

In recovery environment
Code:
diskpart
list  disk (write down the number of internal disk)
select disk x (replace x with correct disk number)
clean
exit
Now everything is gone on internal disk, even mbr virus.

then clean install win7. No need to backup personal files?
My System SpecsSystem Spec
05 Jun 2013   #37
Loope

 

There are files needing backup, define "Now everything is gone" you've lost me sorry.
My System SpecsSystem Spec
05 Jun 2013   #38
Loope

 

A Description of the Diskpart Command-Line Utility

clean [all]

Use the clean command to remove partition or volume formatting from the current in-focus disk by zeroing sectors. By default, only the MBR or GPT partitioning information and any hidden sector information on MBR disks is overwritten. If you specify the all parameter, each and every sector can be zeroed, and all data that is contained on the drive can be deleted.

"By default, only the MBR or GPT partitioning information and any hidden sector information on MBR disks is overwritten." So it only deletes the MBR sector of the disk, leaving the rest?
My System SpecsSystem Spec
05 Jun 2013   #39
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Loope View Post
There are files needing backup, define "Now everything is gone" you've lost me sorry.
stop 7b means: Usual causes: Hard drive, File system, Boot sequence errors, Device driver, Virus infection (in particular check the MBR)

you did check: memory, disk disagnostics, checkdisk
Bootsequence is fine (is corrected by startup repair anyway)
3rd party device drivers for sata/ide have been uninstalled. (paragon restore p2p adjust OS should fix that).

Only cause I can think of: Virus.

In a attachment FRST.TXT I saw 3 partitions on disk. 2 for recovery (from manufacturer for VISTA). these are not needed anymore. Win7 partition is not needed anymore because you're going to reinstall.

So nothing on disk is needed.

So CLEAN the disk... then all is gone and you have an totally empty disk.

But how about personal files still on C?
My System SpecsSystem Spec
05 Jun 2013   #40
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Loope

Looking at your FRST.txt file you indeed have a rootkit . I suggest you open up a thread inside the System Security section and upload the FRST.txt file there .
My System SpecsSystem Spec
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 Co-Workers laptop BSOD 0x7B




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