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Windows 7: BSOD few times a month after going into sleep mode, have dmp files

12 Jun 2013   #11
bfauley1

Windows 7 Home Premium 64-bit
 
 

The instructions were flawed in the process of retrieving the data. Grab All only inserted the mini dump files into that folder. I ran each one individually and zipped it for upload. Hopefully this is what you were looking for.


My System SpecsSystem Spec
.
12 Jun 2013   #12
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

I will check it later and let you know what I find.
My System SpecsSystem Spec
12 Jun 2013   #13
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hi Celia and welcome to seven forums.

Security App
Code:
kl1.sys                     Tue Jun 19 19:27:15 2012 
klim6.sys                   Thu Aug  2 17:09:23 2012 
klkbdflt.sys                Mon Sep  3 19:55:35 2012 
klmouflt.sys                Mon Sep  3 20:21:58 2012 
kltdi.sys                   Fri Feb 15 20:37:32 2013
kneps.sys                   Tue Mar  5 15:09:23 2013 
klflt.sys                   Tue Mar 26 20:44:59 2013 
klif.sys                    Tue Mar 26 21:07:33 2013
Crashes indicate Kaspersky being a possible cause. Remove Kaspersky and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software. Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free

information   Information
  • Do not start the free trial of MalwareBytes, unselect that option when prompted.


  • Update and make full scans with both separately.


Drivers

There seem to be allot of outdated drivers in your system and if they are not compatible they would cause BSOD's. Please either update the drivers below to their latest version available OR, uninstall the software and all its drivers. To remove a stubborn software, use revo uninstaller free.

Code:
iirsp.sys                   Wed Dec 14 03:47:54 2005 (439F418A)
Intel Raid StorPort Driver
Driver Reference Table - iirsp.sys
 
nfrd960.sys                 Wed Jun  7 03:11:48 2006 (4485EF94)
IBM ServeRAID Controller Driver
Driver Reference Table - nfrd960.sys
 
adpu320.sys                 Wed Feb 28 06:04:15 2007 (45E4C6FF)
Adaptec .NET Ultra320 Driver
Driver Reference Table - adpu320.sys
 
adpahci.sys                 Tue May  1 23:30:09 2007 (46377921)
Adaptec Windows SATA Storport Driver
Driver Reference Table - adpahci.sys
 
arc.sys                     Fri May 25 03:27:55 2007 (4656035B)
Adaptec RAID Storport Driver
Driver Reference Table - arc.sys
 
SiSRaid2.sys                Thu Sep 25 00:28:20 2008 (48DA86C4)
SiS RAID Stor Miniport Driver
Driver Reference Table - SiSRaid2.sys
 
sisraid4.sys                Thu Oct  2 03:56:04 2008 (48E3F1F4)
SiS AHCI Stor-Miniport Driver
Driver Reference Table - sisraid4.sys
 
adp94xx.sys                 Sat Dec  6 05:54:42 2008 (4939BF42)
Adaptec HostRAID SAS Driver
Driver Reference Table - adp94xx.sys
 
lsi_fc.sys                  Wed Dec 10 04:46:09 2008 (493EF531)
LSI Logic Fusion-MPT FC Driver (StorPort)
Driver Reference Table - lsi_fc.sys
 
arcsas.sys                  Thu Jan 15 01:27:37 2009 (496E3CA9)
Adaptec SAS/SATA-II RAID WS03 Controller
Driver Reference Table - arcsas.sys
 
ql2300.sys                  Fri Jan 23 05:05:06 2009 (4978FBA2)
QLogic Miniport Driver for QLA2300 Adapter
Driver Reference Table - ql2300.sys
 
vsmraid.sys                 Sat Jan 31 07:18:57 2009 (4983A701)
VIA RAID driver for X86-32
Driver Reference Table - vsmraid.sys
 
elxstor.sys                 Wed Feb  4 04:52:11 2009 (4988CA9B)
Storport Miniport Driver for LightPulse HBAs
Driver Reference Table - elxstor.sys
 
stexstor.sys                Wed Feb 18 05:03:36 2009 (499B4248)
Promise SuperTrak EX Series Driver
Driver Reference Table - stexstor.sys
 
amdsbs.sys                  Sat Mar 21 00:36:03 2009 (49C3E213)
AMD AHCI Compatible Controller driver
Driver Reference Table - amdsbs.sys
 
lsi_scsi.sys                Fri Apr 17 04:13:50 2009 (49E7AD9E)
LSI SCSI driver
Driver Reference Table - lsi_scsi.sys
 
HpqKbFiltr.sys              Wed Apr 29 19:48:30 2009 (49F85AAE)
HP Quick Launch Buttons HpqKbFiltr Keyboard Filter driver
Driver Reference Table - HpqKbFiltr.sys
 
Apfiltr.sys                 Tue May 12 15:38:59 2009 (4A0943B3)
Alps pointing device
Driver Reference Table - Apfiltr.sys
 
lsi_sas.sys                 Tue May 19 06:20:23 2009 (4A11FB47)
LSI SAS driver
Driver Reference Table - lsi_sas.sys
 
lsi_sas2.sys                Tue May 19 06:31:48 2009 (4A11FDF4)
LSI SAS driver
Driver Reference Table - lsi_sas2.sys
 
megasas.sys                 Tue May 19 07:09:46 2009 (4A1206DA)
MEGASAS RAID Controller Driver
Driver Reference Table - megasas.sys
 
ql40xx.sys                  Tue May 19 07:18:11 2009 (4A1208D3)
QLogic iSCSI Storport Miniport
Driver Reference Table - ql40xx.sys
 
MegaSR.sys                  Tue May 19 07:25:54 2009 (4A120AA2)
LSI MegaRAID Software RAID Driver
Driver Reference Table - MegaSR.sys
 
enecir.sys                  Mon Jun 29 08:17:30 2009 (4A48243A)
ENE Consumer IR Driver for eHome
Driver Reference Table - enecir.sys
 
Accelerometer.sys           Thu Jul  9 00:41:38 2009 (4A54E862)
HP Mobile Data Protection System Accelerometer
Driver Reference Table - Accelerometer.sys
 
hpdskflt.sys                Thu Jul  9 00:41:38 2009 (4A54E862)
HP Mobile Data Protection System Disk Filter
Driver Reference Table - hpdskflt.sys
Tip   Tip
Revo Uninstaller
Download and install Revo Uninstaller free from here: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).


Hard Drive/Storage

Post disk summary using CrystalDiskInfo software: CrystalDiskInfo Standard Edition
  • For how to upload a screenshot or file, read here
Make a hard drive test from the hard drive manufacturers website: Hard Drive Diagnostic Procedure

For errors on your Hard drive(s): How to Run Disk Check in Windows 7

Start up

Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista
How to Change, Add, or Remove Startup Programs in Windows 7

SFC /scannow to check windows for corruption:

How to Repair Windows 7 System Files with System File Checker
1. Click Start
2. In the search box, type Command Prompt
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type
sfc /scannow
and hit enter.

Atheros Driver
If its wireless, match your device from here:
ATHEROS Wireless drivers for Windows

If its not a wireless, match your device from here:
ATHEROS Network drivers for Windows

Memtest86+

Run Memtest86+ for at least 8-10 passes. It may take up to 20 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold. How to Test and Diagnose RAM Issues with Memtest86+

Note   Note
Pay close attention to part 3 of the tutorial in order to rule the faulty RAM stick out.

Tip   Tip
Do this test overnight.

BSOD BUGCHECK SUMMARY
Code:
Debug session time: Tue Jun 11 22:48:58.086 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 1:10:24.178
Probably caused by : pci.sys
BugCheck 9F, {3, fffffa8004998a10, fffff80000b9c518, fffffa8008dbe010}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Bugcheck code 0000009F
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8004998a10, Physical Device Object of the stack
Arg3: fffff80000b9c518, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8008dbe010, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_3_athrx_IMAGE_pci.sys
MaxSpeed:     2130
CurrentSpeed: 2128
BiosVersion = F.05
BiosReleaseDate = 12/10/2009
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv4 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Thu May 30 03:14:45.298 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 5:30:53.765
Probably caused by : pci.sys
BugCheck 9F, {3, fffffa80049a0060, fffff8000558c518, fffffa8009fbcbd0}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Bugcheck code 0000009F
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80049a0060, Physical Device Object of the stack
Arg3: fffff8000558c518, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8009fbcbd0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_3_athrx_IMAGE_pci.sys
MaxSpeed:     2130
CurrentSpeed: 2128
BiosVersion = F.05
BiosReleaseDate = 12/10/2009
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv4 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Fri May 24 02:57:32.524 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 1:52:55.617
Probably caused by : pci.sys
BugCheck 9F, {3, fffffa800499b060, fffff80000b9c518, fffffa800687dbd0}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Bugcheck code 0000009F
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800499b060, Physical Device Object of the stack
Arg3: fffff80000b9c518, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa800687dbd0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_3_athrx_IMAGE_pci.sys
MaxSpeed:     2130
CurrentSpeed: 2128
BiosVersion = F.05
BiosReleaseDate = 12/10/2009
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv4 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Wed May 22 04:03:37.841 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 3:12:54.309
Probably caused by : pci.sys
BugCheck 9F, {3, fffffa8004980a10, fffff80000b9c518, fffffa80041fd010}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Bugcheck code 0000009F
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8004980a10, Physical Device Object of the stack
Arg3: fffff80000b9c518, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa80041fd010, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_3_athrx_IMAGE_pci.sys
MaxSpeed:     2130
CurrentSpeed: 2128
BiosVersion = F.05
BiosReleaseDate = 12/10/2009
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv4 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Thu May 16 04:05:51.293 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 5:56:23.760
Probably caused by : pci.sys
BugCheck 9F, {3, fffffa8004980a10, fffff8000558c518, fffffa8004645350}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Bugcheck code 0000009F
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8004980a10, Physical Device Object of the stack
Arg3: fffff8000558c518, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8004645350, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_3_athrx_IMAGE_pci.sys
MaxSpeed:     2130
CurrentSpeed: 2128
BiosVersion = F.05
BiosReleaseDate = 12/10/2009
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv4 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
My System SpecsSystem Spec
.

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 BSOD few times a month after going into sleep mode, have dmp files




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