Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random BSOD While playing a game

04 Jun 2013   #1
aritra2116

Windows 10 Home 64-Bit
 
 
Random BSOD While playing a game

Here are the diagnostic tool things. I had this BSOD occuring 2 times . I want to know fast what is causing it. All my data and my things are on this laptop .


My System SpecsSystem Spec
.
05 Jun 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Start up

Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista
How to Change, Add, or Remove Startup Programs in Windows 7

Security App

Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free

information   Information
  • Do not start the free trial of MalwareBytes, unselect that option when prompted.


  • Update and make full scans with both separately.

Scan your system with the following:

Kaspersky TDSSKiller - How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)

ESET online scanner - One-time virus scanner free with ESET online scanner

Hard Drive/Storage

Post disk summary using CrystalDiskInfo software: CrystalDiskInfo Standard Edition
  • For how to upload a screenshot or file, read here
Make a hard drive test from the hard drive manufacturers website: Hard Drive Diagnostic Procedure

For errors on your Hard drive(s): How to Run Disk Check in Windows 7

Heat:
-Only use the laptop on a hard surface with nothing blocking any of the vents.
-Use a laptop cooling pad if possible
-Blow out all vents with canned air (DO NOT use a vacuum cleaner or an air compressor, they can damage the components).
-Ensure that the fan comes on and is blowing air out of the vent (may not happen at startup, but should happen after using it for a while).

System Temperature

Ensure that there are no heat issues, For monitoring heat of the system use Speccy or HWMonitor
My System SpecsSystem Spec
05 Jun 2013   #3
aritra2116

Windows 10 Home 64-Bit
 
 

Here is the CrystalDiskInfo screenshot. I know my computer is getting hot. Also got a BSOD today and ran startup repair but no minidump collected.
My System SpecsSystem Spec
.

05 Jun 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

You should back up your data from that hard drive.
Can you also post a screenshot from speccy or hardware monitor?
My System SpecsSystem Spec
10 Jun 2013   #5
aritra2116

Windows 10 Home 64-Bit
 
 

Here it is. I finally managed to turn on my laptop. I saw that when I accessed bios configuration and windows memory tool from boot, it also turned off AUTOMATICALLY! I got no BSOD. That means it might be some hardware problem or otherwise, a heat problem? Please give me a detailed analysis of my SF recovery tool files. Thanks.
My System SpecsSystem Spec
10 Jun 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

87C is too much.

Heat:
-Only use the laptop on a hard surface with nothing blocking any of the vents.
-Use a laptop cooling pad if possible
-Blow out all vents with canned air (DO NOT use a vacuum cleaner or an air compressor, they can damage the components).
-Ensure that the fan comes on and is blowing air out of the vent (may not happen at startup, but should happen after using it for a while).
My System SpecsSystem Spec
10 Jun 2013   #7
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I think Koolkat gave excellent advice. From just looking at the Speccy report, your problem looks to be heat. In addition to the excellent suggestions Koolkat gave, you may try a laptop cooler and see if that helps. As far as your personal data, as long as the hard drive is operational, You can remove it from the laptop and connect it in an external hard drive enclosure and use another computer to copy it off. From looking at the CrystalDisk info, I would not wait to do that. Your hard drive appears to be failing, which could possibly be from the heat issue.
My System SpecsSystem Spec
10 Jun 2013   #8
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Yes the temp of the HDD is beyond the max in Crystal Disk Info, 50C is max. Have you had the BSODs before or is it a new issue? Follow Kool Kat's guideline for usage too.

I will reiterate, you should get a new HDD real soon, before the impending failure happens. A replacement with a 7200RPM would help the laptop perform better.
My System SpecsSystem Spec
10 Jun 2013   #9
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Gary, reallocated sectors count is extremely high also. Imminent failure if not already. Perhaps because of the high temps, don't you think?
My System SpecsSystem Spec
11 Jun 2013   #10
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by essenbe View Post
Gary, reallocated sectors count is extremely high also. Imminent failure if not already. Perhaps because of the high temps, don't you think?
It may be heat, yes. Excessive heat can foul up the drive's control circuits.
My System SpecsSystem Spec
Reply

 Random BSOD While playing a game




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Random BSOD, but mostly while playing any game. BCCode: 124
Well, Ive bought this custom build PC almost a year ago, and now it started with the blue screen problem. It doesnt have a pattern, sometimes Im just browsing the internet but most of the times that happens Im playing. Everytime this is what it shows after I start my PC again. BCCode: 124 ...
BSOD Help and Support
BSOD, Playing a random Game.
Hello, So when i play WoW or something like that i get a blue screen of death its a Stop"0x0000001E and i can't figure out why System specs. 1TB blue Sea GTX 770 Msi
BSOD Help and Support
BSOD playing any game over a random period of time
This is my first time ever posting, I am sorry i didn't write down the error code normally i would just Google it and search in the dark until i find some help, This happen at random times my sound would get screwed and my screen would go black with BF3 and then BSOD, for lineage 2 the sound would...
BSOD Help and Support
Random BSOD after playing any game
After playing any game my computer will blue screen randomly and it seems like my graphics driver is crashing. I've been updating my nvidia driver every time a new one comes out and it's the same problem I've done clean installations and it's the same thing everytime so I don't know if my nvidia...
BSOD Help and Support
BSOD playing any game or browsing internet - random
I have been having random crashes / restarts on my computer for the entire duration that I have had my windows 7 installed, before this I used windows xp which was on the same hard drive. I thought I managed to fix the issue but it happened again today and once yesterday as well. What happens:...
BSOD Help and Support
BSOD playing practically any game at random times
Ok so I was getting alot of BSOD's figured it was my graphics card, it was time for an upgrade anyway got a new one still getting BSOD. It happens randomly when I play games I could play for 6hrs be fine go to exit the game them BAM! :mad: Anyway here is the dump reports. I did re install windows...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:31.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App